Økonomi og finans

How London was bought and sold by the Super-Rich, and what it means for the rest of us

The idea of person-centred health systems is widely advocated in political and policy declarations to better address health system challenges. A person-centred approach is advocated on political, ethical and instrumental grounds and believed to benefit service users, health professionals and the health system more broadly. However, there is continuing debate about the strategies that are available and effective to promote and implement 'person-centred' approaches. This book brings together the world's leading experts in the field to present the evidence base and analyse current challenges and issues. It examines 'person-centredness' from the different roles people take in health systems, as individual service users, care managers, taxpayers or active citizens. The evidence presented will not only provide invaluable policy advice to practitioners and policymakers working on the design and implementation of person-centred health systems but will also be an excellent resource for academics and graduate students researching health systems in Europe. This title is available as Open Access on Cambridge Core.

If you had invested $100 in Ethereum at the beginning of 2017, you would have made over $7,000 by the end of the year. And this is just the beginning...                                      Ethereum represents a unique event in the cryptocurrency market.Because unlike Bitcoin, Ethereum is much more than just a digital currency.It''s a revolutionary use of blockchain technology with game changing consequences for hundreds of industries.Headed up by a genius, dubbed "The cryptocurrency prophet" and "The next Mark Zuckerberg"You see, 80% of the top 100 cryptocurrencies are built using Ethereum technology.And there may be as many as 10x the number of Ethereum based apps launched in the next 2 years.Many Hedge Funds, Wall Street analysts and top financiers are predicting Ethereum could overtake Bitcoin as the #1 cryptocurrency by the end of the year.Which means Ethereum, and the apps developed using it, could be your cryptocurrency "golden ticket"...The chance to transform your financial future...In Ethereum: The No-Nonsense Guide you will discover:How even a technophobe can buy Ethereum (and other cryptocurrencies) in under 10 minutes, using your debit or credit card - Page 35Why this so-called low-cost way to acquire Ethereum, will actually lose you money in the long-run - Page 33A fundamental analysis of 7 high growth potential cryptocurrencies that all utilize Ethereum technology - Page 45How to safely store your Ethereum to avoid the risk of hackers (this might be the most important thing you learn) - Page 40The hugely undervalued Ethereum based token that┬Æs disrupting a $10 billion industry - Page 79The coin utilizing technology 10x faster and 50x cheaper than its current competitors and lists a Fortune 500 company as one if its customers - Page 58An easy to understand, technobabble-free explanation of how Ethereum works - Page 10Where you should and shouldn┬Æt get your cryptocurrency news from (trusting the wrong news sources could cost you thousands in this market) - Page 31How blockchain technology actually works, and why you should trust it more than any traditional bank - Page 108The low-risk way to diversify your crypto portfolio. This ┬ôbest of both worlds┬ö approach is great for those who want in on the action, but are worried about the volatility of the market - Page 84How blockchain technology could benefit up to 30% of children under 5 years old - Page 130How to spot a blockchain ICO scam before you unwisely invest your money in one - Page 177...and much, much moreIs Ethereum risky?Like any investment, it comes with its own risks but...Even for risk averse investors, Ethereum is widely considered a "safer bet" among cryptocurrencies.In fact, banks like Credit Suisse and UBS are investing in an Ethereum research fund to see how this technology could help them.So if you''re ready to jump on the Ethereum train, and be a part of the cryptocurrency boom then click "add to cart" and receive your book instantly!

Discover the secrets of the world's most profitable cryptocurrency investors...This book contains 4 manuscripts: Bitcoin: Beginners Bible Cryptocurrency: Insider Secrets Blockchain: Beginners Bible (Amazon Bestseller) Ethereum: Beginners Bible A blockbuster bundle featuring 4 books jam-packed with essential information that you need to make profits with cryptocurrencyBitcoin: Everything You Need To Know About This Cryptocurrency Craze includes: 8 common Bitcoin myths debunked How a complete newbie can buy Bitcoin, Ethereum and other cryptocurrencies in under 10 minutes A step by step walk-through on how to safely store your Bitcoin offline The single biggest factor in determining Bitcoin's price fluctuations (hint: it's not JP Morgan or Goldman Sachs) How blockchain technology actually works, and why you should trust it more than any traditional bank Why Bitcoin is not going away anytime soon, and the best is yet to come How to make money in a declining market (done all the time by professional cryptocurrency investors, and easier than it sounds) An analysis of the strengths and weaknesses of 26 different cryptocurrencies Which governments are embracing blockchain openly The closest thing to a Bitcoin ETF or Mutual Fund on the market today (nearly all new investors don't know about this) A real-life case study of what NOT to do when buying an altcoin How to spot a blockchain ICO scam before you unwisely invest your money in one How blockchain technology could benefit up to 30% of children under 5 years old Which country is effectively using blockchain technology to launch revolutionary "smart cities" The number 1 period of time when you should NOT invest in a cryptocurrency (thousands have lost money by doing this) The coin that allows you to make completely hands-off, passive, while-you-sleep income with cryptocurrency How you can open your cryptocurrency portfolio in less than 10 minutes, even if you're a complete novice Why this so-called "easy way" to obtain Bitcoin will actually lose you money 99% of the time - and the reason cryptocurrency pros NEVER do this ...and much, much morePlus a special bonus report only available to Amazon customers! Go beyond the hype, separate fact from fiction and learn the best way to make consistent, long-term profits with cryptocurrency. If you're ready to become a part of the world's fastest growing and most exciting financial market - order now to begin your cryptocurrency journey!

Written by prominent thought leaders in the global fintech investment space, The LegalTech Book aggregates diverse expertise into a single, informative volume. Key industry developments are explained in detail, and critical insights from cutting-edge practitioners offer first-hand information and lessons learned. Coverage includes:* The current status of LegalTech, why now is the time for it to boom, the drivers behind it, and how it relates to FinTech, RegTech, InsurTech and WealthTech* Applications of AI, machine learning and deep learning in the practice of law; e-discovery and due diligence; AI as a legal predictor* LegalTech making the law accessible to all; online courts, online dispute resolution* The Uberization of the law; hiring and firing through apps* Lawbots; social media meets legal advice* To what extent does LegalTech make lawyers redundant?* Cryptocurrencies, distributed ledger technology and the law* The Internet of Things, data privacy, automated contracts* Cybersecurity and data* Technology vs. the law; driverless cars and liability, legal rights of robots, ownership rights over works created by technology* Legislators as innovators

New and Revised for 2020!"This book is the best I've seen on how to navigate the retirement savings questions." (Forbes)"One of the best retirement planning books of all time" (BookAuthority.Org)"The Best Retirement Planning Books For 2020" (Benzinga.com)Learn how retirement really works before it's too late...Most so-called "experts" plug your numbers into a retirement formula to tell you how much money you need to retire. Unfortunately, the conventional approach is fundamentally flawed. If you fail to learn how retirement savings truly works, then you'll either underspend and be miserable or overspend and run out of money.How Much Money Do I Need to Retire takes you beyond the scientific facade of modern retirement planning. Author and former hedge fund manager Todd R. Tresidder has helped thousands of people find financial freedom through his website and podcast. Now you too can use his advice to take the guesswork out of your retirement planning.In this book, you'll learn:Why the best way to describe most retirement estimates is garbage-in/garbage-outThe five critical assumptions that can destroy your financial securityHow to reduce the amount you need to retire by as much as $600,000Three strategies to maximize spending today while protecting for the futureHow to calculate the amount of money you really need to retire on the first try without software, online calculators, or being a math genius"I agree wholeheartedly with his various conclusions here." (Wade Pfau, Ph.D, CFA, Professor of Retirement Income, American College)"Top 5 Best Books About Saving For Retirement" (FunnyManFinance.Com)"12 Books That Will Make You a Financial Expert in One Year" (ESIMoney.Com)Read this book to know more about your retirement planning than your financial adviser. Tresidder's book contains refreshingly straightforward, easy-to-understand, and concise advice on how to retire wealthy. This missing link of personal finance books will make you sleep easier. No retirement is secure without it.Buy the book today so you can retire with confidence!

For many, Russia's political influence far exceeds its weight in the global economy. Richard Connolly demonstrates that in fact Russia's economy affords it global power, and explores how its socialist past has shaped its economic system into a unique blend of state and market.

Accounting for Decision Making and Control provides students and managers with an understanding appreciation of the strengths and limitations of an organizations accounting system, thereby allowing them to be more intelligent users of these systems. Zimmerman provides students with a framework for understanding accounting systems and a basis for analyzing proposed changes to these systems.Consistent with prior editions, the goal of the new 10th edition of Zimmerman strives to demonstrate to students that Managerial Accounting is an integral part of the firm's organizational architecture, not just an isolated set of computational topics.

If you are new to the stock market, then you must have tried to know about the stock market from somewhere. You must have heard most of two things; first, we always should trade to stop loss and second, we should trade after identifying the trends. But have you ever heard? We should trade by looking at chart patterns! We should understand both the trend patterns and signal patterns together! We should trade after knowing the sentiment of most traders! You will never hear these things. A To Z Share Market (Intraday Trading) explains everything about the stock market in a very easy way, including: How to trade in the stock market? How to understand the chart? What do traders see in the chart? Which makes them feels that'stock is going to rise or fall. Why Chart Pattern, Trend pattern, Signal pattern and open interest are considered most important in trading? How can we learn to trade in an easy way? Many such important things are explained in this book with examples, which are very important for you to know before trading in the stock market.

This book offers readers a startling view of how blockchain technology will transform the financial industry in profound ways. Some of the world's top thinkers in blockchain have contributed chapters that survey the coming digital storm--how it will level the playing field, give individuals more financial power, and create greater transparency in operations. Written for the educated financial reader, it reveals how blockchain can create a token-based incentive system that aligns the interests of participants in large-scale initiatives, as well as the rewiring of global payment networks and innovative financing methods such as initial coin offerings to fund infrastructure development. The transition for the financial industry is bound to be complicated, but it presents enormous opportunity for those who understand the storm as it's brewing.

Conflicts of economic interest have social, political and moral causes and consequences. This book shows how economic and literary texts deal with similar subjects, and explores the ways in which economic ideas and metaphors shape literary texts, focusing on the analogies between economic theories and narrative structure in literature and drama.

Do you have a mortgage? Are you interested in learning how you can actually be thankful that you do? Your mortgage really can become your best friend.

Environmental, Social, and Governance (ESG) Investing: A Balanced Analysis of the Theory and Practice of a Sustainable Portfolio presents a balanced, thorough analysis of ESG factors as they are incorporated into the investment process. An estimated 25% of all new investments are in ESG funds, with a global total of $23 trillion and the U.S. accounting for almost $9 trillion. Many advocate the sustainability goals promoted by ESG, while others prefer to maximize returns and spend their earnings on social causes. The core problem facing those who want to promote sustainability goals is to define sustainability investing and measure its returns. This book examines theories and their practical implications, illuminating issues that other books leave in the shadows. Provides a dispassionate examination of ESG investingPresents the historical arguments for maximizing returns and competing theories to support an ESG approachReviews case studies of empirical evidence about relative returns of both traditional and ESG investment approaches

¿Estás buscando una excelente manera de generar ingresos pasivos mensuales con solo unas pocas horas de compromiso? ¿O ya eres un inversor al que le gustaría beneficiarse del gran valor que las diferentes opciones podrían agregar a tu cartera?Si eres un profesional o un principiante que está buscando las formas más inteligentes para comenzar a ganar algo de dinero extra, el Trading de Opciones es algo que definitivamente debes considerar.Las Opciones, a pesar de que han existido por más de 40 años, inicialmente mantenían a los inversores a raya debido a la impresión de ser demasiado exigentes y difíciles de comprender y se consideraban "riesgosas" y "peligrosas". Sin embargo, estos se asociaron incorrectamente con las Opciones de los medios de comunicación y otras personas conocidas dentro del mercado y el distrito financiero. No Obstante, en este momento, las opciones están captando gradualmente mucho mas el interese de las personas.En realidad, las Opciones, si se ponen en uso con sensatez, podrían proporcionar a los inversores diferentes ventajas correlativas. A medida que sucede, un inversionista puede obtener una posición de Opción intercambiable a una posición de acciones, con la diferencia de tenerla con un gran ahorro de costos. Debido a que necesitan menos compromiso financiero, las opciones en diversas situaciones son menos riesgosas que el hecho de poseer acciones. Esto resulta debido a la poca suceptibilidad de los efectos potencialmente caóticos de las aberturas de huecos.Entonces, ¿cómo se puede aprovechar eso y los otros beneficios involucrados en este enfoque? David Reese, uno de los comerciantes y consultores más exitosos y experimentados en el mercado estadounidense, te revelará las estrategias y los enfoques más rentables de la A a la Z que ha estado utilizando hasta el día de hoy para obtener beneficios sorprendentes a través de estos increíbles instrumentos.Al final de este libro descubrirás:¿Qué Opciones hay y prácticamente cómo funcionan?Principales conceptos y terminología que necesitas saber para empezar.¿Cuáles son las señales más poderosas que necesita reconocer para hacer tu mejor movimiento?Las mejores estrategias rentables que deberías usar en diferentes escenarios.Las herramientas y consejos más poderosos que solo un profesional experimentado podría conocerCómo abordar psicológicamente las inversiones hacia el éxito.Y mucho más…Como probablemente ya has escuchado, las Opciones aún tienen una mala reputación por ser inversiones riesgosas en las que solo los comerciantes expertos pueden entender que hacer.Sin embargo, con este sencillo enfoque paso a paso que el autor usó sabiamente para dar vida a este libro asombroso, será un pedazo de pastel para que cualquiera entienda profundamente cómo funcionan esos instrumentos y comience a usarlos en cuestión de semanas. No importa el tipo de educación y edad que tengas.; de hecho, el comercio no es algo que se pueda aprender en un aula y no requiere ningún título específico.Entonces, deja de jugar y perder el tiempo, actúa ahora y comienza a seguir tus sueños con un simple CLIC EN EL BOTÓN COMPRAR AHORA!

2 Books in 1 Day Trading Strategies Are you stuck in the rat race? Do you want to start Trading and live your best life? Then this book is for you! Thanks to the incredible strategies presented in this book, you will learn the best and most powerful trading strategies to create abundance in your life. You see, most people go through their day exchanging their time for money and having a miserable life which they cannot change.But you are different. The fact that you are looking for practical solutions to your financial problems means that you are on the right path to success and this book will make sure that you get real results very fast. Thousands of students have achieved their goals by mastering the must-see trading strategies and techniques presented in the book, which go into the little details that can make or break your trading while providing actionable steps.Here is what you will learn:·The right mindset to achieve and live the trader's lifestyle;·How to trade Forex, Cryptocurrency, Stocks, Commodities, and Future;·How to analyze charts with technical analysis and fundamental analysis;·How to take advantage of social trading;·How to manage your capital and risk;·The power of compound interest;·How to leverage your position with margin trading;·Much more! Every chapter goes into actionable steps that will allow you to set up your first trading account and be profitable from the start. Stock Market Investing for Beginners Reaching a point in your life where you are ready to stop living paycheck to paycheck and are finally able to start putting your money to work for you is a major accomplishment and one for which you should be applauded. Unfortunately, making the decision to invest your money and doing so successfully are two very different things which iswhy Stock Market Investing for Beginners is the book you have been waiting for. Inside you will find everything you need to know to ensure that you are able to invest wisely in your future. First,you will learn all about the reason investing in the stock market makes since, what you need to know to get started and the lingo you can expect to hear on a regular basis. Next, you will learn all about the mindset that successful investors have as well as how to cultivate it for yourself. From there, you will learn all about technical and fundamental analysis, the twin pillars of successfully investing in the stock market, what they are, how to use them and, most importantly, what you need to know to turn a profit. You will then find a wide variety of strategies suited for novice investors or all stripes. Finally, you will find numerous tips and tricks for success as well as common mistakes that many new investors make as well as, more importantly, how to avoid them in the first place. What's inside: Chapter 1: Investing Basics Chapter 2: Investing Mindset Chapter 3: Fundamental Analysis Chapter 4: Technical Analysis Chapter 5: 7 Starter Strategies Chapter 6: Tips for SuccessChapter 7: Mistakes to Avoid

EthereumThe Complete Guide to Understanding Ethereum Cryptocurrency has been all the rage lately and in the race to create to create the best crypto-coin, Ethereum seems poised to take the lead. Ethereum reached the $400 mark in 2017, and has since continued to quickly rise even further in its value, seeming to indicate that Ethereum will soon overtake its much talked about predecessor, “Bitcoin”. But it isn’t just the monetary value of Ethereum that is making waves. It is also the technology behind Ethereum. Ethereum not only uses a highly proficient block chain, but for the first time ever, it allows for “smart contracts”—open source agreements written in computer code that can be changed at will. Many have likened Ethereum as a successor to Bitcoin but as you become further involved with it you quickly realize that it is a whole other animal completely. Prior to jumping in and mining or investing your time and energy into the acquisition of ether (the individual units of Ethereum) you really need to do your homework. It is true that Ethereum has many features that would be familiar to a Bitcoin enthusiast such as a block chain, wallets, and private keys, but the similarity ends there. Ethereum has much more to offer for those who know where to look, and Michael Scott a trusted and dedicated custodian of cryptocurrency insight, knows how to point in in the right direction!

All CFA(R) Program exams through November 2021 will reflect the 2020 curriculum. Purchase your copy and begin studying for Level II now! The CFA(R) Program Curriculum 2020 Level II Box Set provides candidates and other motivated investment professionals with the official curriculum tested on the Level II CFA exam. This set includes practical instruction on the 10 core topics covered in the Candidate Body of Knowledge (CBOK) to prepare readers for their 2020 or 2021 Level II exam windows. Beyond the fundamentals, this set also offers expert guidance on how the CBOK is applied in practice. The Level II CFA(R) Program Curriculum focuses on complex analysis and asset valuation; it is designed to help candidates use essential investment concepts in real-world situations analysts encounter in the field. Topics explored in this box set include ethical and professional standards, quantitative analysis, economics, financial reporting and analysis, corporate finance, equities, fixed income, derivatives, alternative investments, and portfolio management. Visuals like charts, graphs, figures, and diagrams illustrate complex material covered on the Level II exam, and practice questions with answers help you understand your study progress while reinforcing important content. The CFA(R) Program Curriculum 2020 Level II Box Set builds from the foundational investment skills covered in Level I. This set helps you: Incorporate analysis skills into case evaluations Master complex calculations and quantitative techniques Understand the international standards used for valuation and analysis Gauge your skills and understanding against each Learning Outcome Statement Perfect for anyone considering the CFA(R) designation or currently preparing for a 2021 exam window, the 2020 Level II Box Set is a must-have resource for applying the skills required to become a Chartered Financial Analyst(R).

Think and Grow Rich - Over 80 Million Copies Sold This edition of Napoleon Hill's Classic Think and Grow Rich is a reproduction of Napoleon Hill's personal copy of the first edition, the ONLY original version recommended by The Napoleon Hill Foundation, originally printed in March of 1937. The most famous of all teachers of success spent ''''a fortune and the better part of a lifetime of effort'''' to produce the ''''Law of Success'''' philosophy that forms the basis of his books and that is so powerfully summarized and explained for the general public in this book. In Think and Grow Rich, Hill draws on stories of Andrew Carnegie, Thomas Edison, Henry Ford, and other millionaires of his generation to illustrate his principles. This book will teach you the secrets that could bring you a fortune. It will show you not only what to do but how to do it. Once you learn and apply the simple, basic techniques revealed here, you will have mastered the secret of true and lasting success. Money and material things are essential for freedom of body and mind, but there are some who will feel that the greatest of all riches can be evaluated only in terms of lasting friendships, loving family relationships, understanding between business associates, and introspective harmony which brings one true peace of mind! All who read, understand, and apply this philosophy will be better prepared to attract and enjoy these spiritual values.BE PREPARED! When you expose yourself to the influence of this philosophy, you may experience a CHANGED LIFE which can help you negotiate your way through life with harmony and understanding and prepare you for the accumulation of abundant material riches.

“Clear, accurate, insightful. This might be the best introduction to financial freedom I’ve ever found.” -J.D. Roth, author and founder of GetRichSlowly.org.Personal finance and investing don’t have to be complicated, intimidating or boring. Imagine having a guide to walk you through everything you need to chart a path to financial freedom. Forbes Deputy Editor Rob Berger has written your guide.Find everything you need to get out of debt, control spending without painful budgets, manage multiple financial goals, and start investing for retirement. And yes, you’ll even learn how to retire early if FIRE (Financial Independence, Retire Early) is your goal.Here are just a few of the topics covered:The Money Audit: Learn how to save money without sacrifice. This step-by-step plan walks you through how to reduce your spending without changing your lifestyle.FIRE Math: You’ll master the simple math behind early retirement. You’ll also be able to determine how your daily, weekly and monthly decisions affect your journey to financial independence.Simple Investing: The days of being intimidated by mutual funds or the stock market are over. This book provides everything you need to build a simple investment portfolio that you can actually understand.Retirement Accounts: From 401(k) and 403(b) accounts to a Roth IRA and HSA (Health Spending Account), you’ll learn how these accounts work. You’ll also get a simple plan you can follow to decide which accounts are best for you.Get Out of Debt: Debt doesn’t have to hold you back from your financial goals. The book walks through a simple way to pay off your debt in a sensible way while still saving, investing, and pursuing other financial goals.Life Experiments: Learn how your daily habits are affecting your finances and how you can master those habits by asking “what if” questions and running 21-day experiments.The book is designed for anybody wanting to master their money, but is tired of all the complicated jargon.Readers are already enjoying Retire Before Mom and Dad: “I thoroughly enjoyed this book and will go back and re-read, study & refer to many of its sections. The author writes in plain English and provides some really smart advice about our money and some really cool suggestions & referrals.” Wesley, Goodreads Review.“Probably one of the most straight forward and easiest to understand personal finance books with simple next action items to set yourself up for success on your journey towards financial freedom.” Jeffrey Diritto, Goodreads Review.

This book is the culmination of 15 years of research, teaching, and personal experience on the subject of self-made millionaires. These pages contain the key ideas and strategies I have discovered in reading hundreds of books and thousands of articles on the subject of wealth accumulation. The ideas and strategies are presented in a simple, tested, proven, easy-to-use format so that you can learn and apply them immediately.... Why are some people more successful than others? I especially wanted to know, How is it that some people start off with nothing and eventually become millionaires? This question set me off on a search for the answers, which has led to this book. I chose self-made millionaires as my focal point because these people had demonstrated special qualities and behaviors that were both observable and measurable. They had started with nothing and passed the magic million-dollar mark as the result of doing certain things in a certain way, over and over.... These 21 ''success secrets'' are the keys to great success in every area of life, whether or not you make a lot of money. The good news is that these principles are so powerful that you can apply them to accomplish almost anything you really want. Many of these methods and techniques will seem familiar to you. This is because they have been discovered and rediscovered for hundreds of years. I see myself more as a student of success a reader, a researcher, a synthesizer, and a teacher of great ideas than as an originator or creator of brand new concepts. I believe, as it says in Ecclesiastes, ''There is nothing new under the sun.'' Since you are reading this book, I know that one of your great goals in life is to become an extraordinary person, to realize more and more of your true potential. Each of these success secrets will help you to move ahead more rapidly toward the wonderful life that is possible for you. Enjoy the journey!

This book, like all books, comes to an end, but that is by no means the end of the story of Open Space. In fact it is safe to say that we have barely begun. The total simplicity of Open Space (sit in a circle, create a bulletin board, open a marketplace, and go to work) contrasts radically with the quality of results and speed of achievement. The conventional theory and practice of meeting and organization would suggest that what happens in Open Space should not occur. But it does, not once but thousands of times in all parts of the world. So the continuing story of Open Space is all about this wonderful anomaly. Why does it work? How does it work? And perhaps most intriguing - if ''it'' works in Open Space (whatever ''it'' is) why couldn't it work twenty-four hours a day, seven days a week, 365 days of the year? My best guess is that the ''it'' is the primal power of self-organization, and if so the real significance of Open Space has little to do with better meetings, and everything to do with a deepening understanding of who we really are and how we might most effectively get on in this world. But all of that is an unfolding story and, as I would see it, a wonderful, ongoing natural experiment. And you are invited to participate.

"Digitizing the Customer Journey: Using the Latest Digital Technologies to Support Growth, Efficiency and Delight Customers Throughout the Customer's Touchpoints" is a groundbreaking book emphasizing the need for companies to convert and integrate all their customer service and marketing data into a system that is optimized for an excellent user experience. In today's times, any business that wants to compete will have to consider the advanced technologies available and implement them as soon as possible, or be left behind!Stephen J. Wright, CEO, COO, and CIO at numerous multinational companies, provides many examples from various types of industries and gives clear steps how to get started, as well as making major arguments for the effectiveness of this type of change in any business-to-consumer company. You will get the answers to the following questions:¿ What are some of the ways technology has brought change to the economy?¿ What is a customer journey?¿ What are the three most important processes in every business?¿ Why is a business that has digitized its processes likely to do better than one that hasn't?¿ What are the best ways you can use technology to digitize the customer journey?¿ What is a circular economy?