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So werden aus Worten Daten Sie wollen bei einer Untersuchung mehr über Motive und Anliegen der zu untersuchenden Gruppe wissen? Dann helfen Ihnen die Methoden der qualitativen Forschung weiter. Hendrik Godbersen erklärt Ihnen von der Pike auf, was Sie über qualitative Forschung wissen müssen, um selbst eine Untersuchung vorzunehmen. Er erläutert dabei den qualitativen Forschungsansatz, Ziele und Designs sowie die Gütekriterien. Außerdem vermittelt er Ihnen, wie Sie Forschungsarbeiten strukturieren, Daten erheben und auswerten und zuletzt die Ergebnisse interpretieren. So wird Ihre Untersuchung gewiss ein Erfolg. Sie erfahren Wie Sie Interviews führen und Gruppendiskussionen leiten Wie Sie qualitative Daten aufzeichnen und transkribieren Wie Sie die richtige Methode für die Datenauswertung nutzen Wie Sie die Qualität Ihrer Untersuchung sichern
In unbeständigen Zeiten ist es schwer zu verkaufen. Es scheint, als ob jedes Unternehmen einen Ausgabenstopp verhängt, Kürzungen vornimmt oder Entscheidungen hinausschiebt. Die Käufer werden rar und der Wettbewerb um die wenigen, die noch kaufen, ist hart. Niemand will sich mit Verkäufern treffen, die Einwände sind schärfer, die Kunden kündigen Aufträge und Verträge aus einer Laune heraus und setzen die Vertriebsmitarbeiter unter Druck, die Preise zu senken.Dennoch müssen Verkäufer weiterhin ihre Verkaufszahlen erreichen. Wenn sie das nicht schaffen, sinkt ihr Einkommen beträchtlich. In dieser Situation ist es nur natürlich, dass sie sich gestresst und demotiviert fühlen. In seinem Buch liefert der weltweit gefragteste Verkaufstrainer Jeb Blount ein unverzichtbares Konzept für Verkäufer, mit dem sie in Zeiten der Unsicherheit und des Wandels motiviert bleiben, ihre Sales Pipeline voll halten, den Umsatz steigern, ihre Kunden binden und ihre Karriere vorantreiben können.In seinem typisch direkten und sachlichen Stil liefert Jeb Blount 55 leicht zu konsumierende Tipps, Techniken und Taktiken, die sich bewährt haben und Sales-Mitarbeitern helfen, an der Spitze zu bleiben, wenn alles und jeder andere am Boden liegt.Die Leser erfahren unter anderem:- die wahren Geheimnisse, um in einer Krise mehr zu verkaufen,- wie sie professionell hartnäckig sein können,- wie sie ihre Verkaufsbotschaften an den jeweiligen Moment anpassen,- die Verkaufsgeheimnisse von Fröschen, Eichhörnchen und Pferden,- warum sie mehr als Charme und eine großartige Persönlichkeit brauchen, um in der Krise einen Verkauf abzuschließen,- wie sie in einer Krise mit Einwänden umgehen,- wie sie ihr Revier vor Konkurrenten und ihre Gewinne vor Preissenkungen schützen können.Jon Kabat-Zinn hat einmal gesagt: "Du kannst die Wellen nicht aufhalten, aber du kannst lernen zu surfen." Genau das lernen Sie in diesem unverzichtbaren Leitfaden für Vertriebsprofis: wie Sie durch die raue See der Unbeständigkeit navigieren. In jedem Kapitel finden Sie die Motivation, die Inspiration und das Selbstvertrauen, um sich über die Negativität zu erheben, Ihre Welle zu erwischen und die Kontrolle über Ihr Leben, Ihre Karriere, Ihre Denkweise und Ihr Einkommen zu übernehmen.
'Funny and readable, [it] will make us all see the world in a very different way' Dr Chris van Tulleken, author of Ultra-Processed People'Brilliant ... if you thought your brain was being gently warmed by the advertising industry, read this book and you'll realise it's being fried' Jeremy Vine, BBC Radio 2Advertising is selling us a dream, a lifestyle. It promises us fulfilment and tells us where to buy it - from international flights to a vast array of goods we consume like there is no tomorrow. The truth is, if advertising succeeds in keeping us on our current trajectory, there may not be a tomorrow.In Badvertising, Andrew Simms and Leo Murray raise the alarm about an industry that is making us both unhealthy and unhappy, and that is driving the planet to the precipice of environmental collapse in the process.What is the psychological impact of being barraged by thousands of prompts to buy things every day? How does the commercialisation of our public spaces weaken our sense of belonging? How are car manufacturers, airlines and oil companies lobbying to weaken climate action? Examining the devastating impact of advertising on our minds and the planet, Badvertising also crucially explores what we can do to change things for the better.Andrew Simms is the author of several books including Tescopoly, Cancel the Apocalypse and Economics: A Crash Course. Leo Murray co-founded climate action charity Possible, where he is currently Director of Innovation.
From business models to unique selling propositions, from product offerings to sales, marketing and pricing strategies, this book reveals what sets Chinese electric car manufacturers apart from their Western counterparts.Chinese automakers are gradually establishing themselves as the new trendsetters in the automotive industry as they make technological advances in various fields, especially in electric vehicles. As more of them look overseas for opportunities, especially in the European market, it is time for the local players to better understand who they are up against and take steps to keep up with the rapid growth of their Far Eastern competitors. Based on Simon-Kucher¿s project experience, this book shows what is going on behind the Great Wall, informs readers about the latest technological trends and advances in China, and offers suggestions on what Chinese newcomers should bring with them when they come to town. Sharing valuable insights for all readerswith an interest in the electric vehicle (EV) industry, this book will be particularly relevant for managers and decision-makers at Western OEMs, suppliers, and other relevant players in the automotive industry.
This book presents developments and future trends in e-commerce, which is shaped by customers' new digital communication and consumption patterns. Gerrit Heinemann sheds light on e-commerce business models, channel excellence as well as success factors such as digital time advantages and customer centricity. He analyzes the digital challenges and highlights the consequences and opportunities associated with online commerce. Recognized best practices illustrate how successful digital commerce works and what the "lessons learned" of the past years are.The 13th edition describes which new approaches will shape the future of online retail and which developments will remain long-term issues. While, for example, app and smartphone commerce, including mobile payment, continue to be long-running issues, the environmental issue is coming at online commerce with a concentrated charge. This means that people's growing need for more sustainability and consideration for the environment hasnow also arrived in e-commerce. This work is therefore devoted to sustainable e-commerce in the context of online logistics, which runs counter to the new trend towards quick commerce. The topics of climate neutrality and returns management are also increasingly coming into focus. In addition, current topics such as the marketplace theme and social commerce will be explored in greater depth. Furthermore, numerous new legal requirements are taken into account, which place increased obligations on marketplace operators in particular. The content- Meta-targeting and business ideas in online retailing- Business model of online trade- Forms of online trade- Business systems and benchmarks in e-commerce- Best practices and risks in online retailing
Deutschlands Wohlstand hängt in hohem Maße von der Stärke seiner Industrien ab. Diese unterliegen nicht erst seit dem Energiepreis-Schock einem starken internationalen Wettbewerbsdruck. Die Diskussion in der Öffentlichkeit reicht von der Sorge einer wachsenden Deindustrialisierung bis hin zu den Chancen eines zunehmenden Reshorings. So vielfältig die wirtschaftlichen Chancen und Risiken sind, so vielfältig sind die Unternehmen, die sich diesen tagtäglich stellen. Wer sind die industriellen (Welt-)Markführer und die Hidden Champions, die nicht nur für stabile Verhältnisse in turbulenten Zeiten sorgen, sondern durch zahlreiche, häufig komplexe Innovationen, Lösungen für die Probleme von heute und morgen entwickeln? Best of German Industry stellt sie vor! Das großformatige Buch präsentiert die interessantesten Unternehmen der deutschen Industrie auf jeweils vier Seiten. Der Text ist sowohl auf Deutsch als auch auf Englisch abgedruckt.
In this book, the authors trace corporate communication and integrated marketing communication (IMC) historically and situate industry practices today to draw attention to the need for companies to reach audiences beyond traditional stakeholders.
Erreichen Sie Ihre Zielgruppen auf Facebook und Instagram mit dem Potenzial von Werbeanzeigen! Durch das nötige Know-how und mit den richtigen Kampagnen realisieren Sie Ihre Marketingziele. Daniel Levitan zeigt Ihnen, wie Sie Facebook und Instagram Ads richtig schalten, wie Sie deren Erfolg messen und Anzeigen erstellen, die nicht nur gut aussehen, sondern mit denen Sie auch bestmöglich auf Ihre Marke, Ihre Produkte oder Ihre Dienstleistungen aufmerksam machen, um Ihre Ziele zu erreichen. Praktische Schritt-für-Schritt-Anleitungen machen den Start ganz einfach.
Strategic Communication deals with the principles behind strategic communication planning. It covers the professional practice steps involved in researching, planning, writing, evaluating and implementing a communication strategy.
This book addresses innovative and new aspects of branding and advertising communication, by drawing on a broad, interdisciplinary range of theories, methods and techniques- from body image, identity and mental imagery, to self-exposure and LCM4P - intersecting with branding and advertising constructs and practices.
Take the traditional sales model, which is outdated and needs a serious makeover, and turn it on its head by applying the advice in The Contrarian Effect: Why It Pays (Big) to Take Typical Sales Advice and Do the Opposite.
This text provides guidelines in a variety of settings and contexts while presenting best practices in successfully leading the 21st century workforce, offering strategies and tools to lead change effectively in the present-day boundary-less work environment.
No one could have predicted how Amazon would grow since its founding in 1994? or even ten years ago. Due to the company's own upward trajectory and the impact of COVID-19 on eCommerce, Amazon is now integral to our everyday lives, forever changing how we shop for goods like clothes, technology, and even food. As a result, proper product page optimization on Amazon has become more important for brands than ever. Own Your Amazon: Channel Op's Journey to Managing Brands on the World's Largest Marketplace details Channel Op founder and CEO Tyler Metcalf's avenue to building a pioneering Amazon optimization company from the ground up. With a key emphasis on giving both brands and brand managers ownership over their Amazon presence, Own Your Amazon reveals how Channel Op cultivates a successful branding strategy that makes selling on Amazon easy.
Emails are replacing regular mail from the post office. Not only because it is cheaper since you do not need to buy a stamp, but it's also definitely faster. Emails can be sent in as fast as five seconds, depending on the server, anywhere in the world. No doubt, emails are being used to distribute newsletters, promotional emails, and other stuff. How then would you be able to round up email addresses to send those marketingemails you have? Here is where an opt-in list comes in.An opt-in list is a directory of email addresses you can send those emails to. Though it seems to be easy to find email addresses, if you are talking thousands in numbers, it is going to be hard. Besides, you must determine the recipient of the email. You wouldn't want your readers mostly male if you are selling lipsticks, right? A good opt-in list should include the profile of the email address owner. Here are tips on how to create a comprehensive opt-in list for a target market.
How to spend your money to be happier? Does being an expert consumer have its pitfalls? Is more choice among products better than less?This book aims to shed light on some of the lesser-known insights on consumer behaviour and marketing that can help not just marketing managers to better understand their customers, but also help an everyday consumer understand some simple ways to become a happier consumer. Through 12 independent and standalone chapters that are backed by solid research, the book delves into different areas of consumer behaviour, marketing and more. The issues taken up for discussion include -retail therapy and self-worth, consumption and happiness, extent of choice and consumer well-being, consumer expertise and its fallout. There are other chapters focusing on the impact of the pandemic on consumer behaviour and marketing. Here, the discussion centres on issues of branding, consumption trends, psychology of consumers, and the upcoming retail model. The book also delves into contemporary issues and trends such as, the spread of the selfie culture, blockchain technology and its use for education, green businesses and imperatives for achieving sustainable development.
Do you want to write a book? Have you written a book, but aren't sure what to do next? Would you like to sell your book to readers online--even while you sleep? If you answered 'yes' to any of these questions, this guidebook will unlock hot tip secrets, reveal common pitfalls, and lead you on your path to success. We live in unprecedented times with incredible opportunities for writers--anyone can write a book and post it for sale on the internet. Easy-peasy, right? It can be… with the right help. This book will guide you through the process of making your precious book baby available for sale to the world via the major online vendors. Once your book is published, the marketing fun begins. In this book, you'll benefit from the author's 8+ years of experience in this business, during which she has published over 30 books, hit the USA Today bestseller list multiple times, and made nearly every mistake imaginable. She openly shares exactly what to do (and what NOTto do) in order to thrive in the independent author business. Becoming an indie author is one of the most challenging, rewarding, demanding, life-changing, and fulfilling dreams imaginable. There will likely be mind-boggling highs and devastating lows. Let this book be there to help guide you, answer your questions, and build your confidence along the way. YOU CAN DO THIS. Your dream awaits… Download this book and jump-start your goal of becoming an indie author right now!
Dieses Buch beschreibt, wie professionelles Strategisches Account Management zur gegenseitigen Wertschöpfung bei Kunden und Lieferanten sowie zur Sicherung einer stabilen Positionierung beitragen kann. Erhöhte wirtschaftliche und politische Risiken, aber auch neue Möglichkeiten der Digitalisierung und des Internets zwingen Unternehmen dazu, strategische Allianzen zu schließen und Ressourcen gemeinsam effizient zu nutzen. Produkt- und Qualitätsvorteile reichen nicht mehr aus, um eine nachhaltige Differenzierung im Wettbewerb zu erzielen. Die Beiträge in diesem Band zeigen Wege auf, wie nachhaltige Partnerschaften entwickelt werden und für beide Seiten zu überdurchschnittlichem Wachstum führen können. Dazu ist es erforderlich, detaillierte Einsichten in die Geschäftsvorgänge und Herausforderungen von definierten Schlüsselkunden zu gewinnen und diese als Grundlage für überzeugende Partnerschaftskonzepte zu begreifen. Die Ausführungen der Autoren basieren auf umfangreichen Daten sowie praktischen Erfahrungen von global operierenden Unternehmen und bieten Führungskräften in der Großindustrie und im Mittelstand wie auch Mitarbeitern im Strategischen Account Management wertvolle Anregungen.
Als Usability- und UX-Professional sind Sie gefragt wie nie zuvor. Woran liegt das? Bei der Analyse, Konzeption und Entwicklung von Websites und Apps spielen die Benutzer auch heute noch oft nicht die Rolle, die ihnen eigentlich zukommt. In der Folge kommt es zu Produkt-Flops. Das ist für die beteiligten Marketing-Manager unangenehm und verschlingt jährlich beträchtliche Ressourcen. Machen Sie es von Anfang an anders und setzen Sie auf das User Centered Design, Goal Directed Design und/oder Design Thinking. Dabei lassen wir Sie nicht allein und stellen Ihnen zahlreiche Usability-Methoden vor, durch deren Anwendung Sie das Flop-Risiko erheblich reduzieren können.
This book describes a sales pitch strategy based on the latest scientific findings in brain research that provides salespeople with a blueprint for systematic, non-manipulative, structured customer conversations.Why do negotiations sometimes lead to success and other times not? Why do customers sometimes react positively and sometimes negatively to comparable procedures and decision-making processes? The authors explore all these questions and, using concrete examples from everyday sales practice in conjunction with current findings from brain research, show what kind of communication will ensure your success. They describe how to better interpret the behavior of customers, their typical and individual ways of thinking, and the timing of their decision-making processes. And you will also learn how ethical the process of selling can be if you base it on the right philosophy, a positive image of humanity as well as respect and appreciation and simply let customers buy.If you are in sales and want to optimize your communication with existing and potential customers, this is the book for you
Corporate social responsibility (CSR) is an established management focus of today's companies and organizations of different types, scope and size. Communication practices on CSR and sustainability in the media industry, related theoretical concepts, and empirical foundations have not yet been sufficiently explored. This book focuses on a new normative framework of sustainability, bridging the established debate on public value with the current debate on social impact and the social license to operate in the media industry. With a variety of contributions from theory and practice, the book addresses the dual nature of media and media companies, which simultaneously produce economic and cultural goods and thus bear a "double responsibility": on the one hand, for the way they present reality, monitor and criticize economic and political developments, and bring ethical concerns to the public debate. On the other hand, they bear responsibility for their own activities as companies(license to operate). The book is therefore aimed at readers interested in the journalistic perspective and at executives in the media industry.
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