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Use cases provide a beneficial means of project planning because they clearly show how people will ultimately use the system being designed. This guide provides software developers with a "nuts-and-bolts" tutorial for writing use cases. It covers introductory, intermediate, and advanced concepts, and is suitable for all knowledge levels.

Beyond Requirements shows how to use business analysis practices and techniques to identify key business problems, find optimal solutions, and successfully implement them. Unlike most business analysis texts, it places analysis techniques in context, positioning them as a "means to the end" of solving organisational problems, not as an end in themselves.