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Why do some conversations flow, while others are stilted and awkward? Can we make difficult conversations easier? Conversation is about more than communication. It's how we connect with each other and make sense of the world - it's an essential part of being human. And something we're naturally very good at. Robert Poynton explores and celebrates this "everyday miracle hiding in plain sight". By drawing on many rich and diverse conversations, he offers simple ways to hone our natural skills to overcome anxiety, converse more skillfully and have more meaningful exchanges. In Do Conversation, you will: Discover it's not about being clever, witty, or winning argumentsLearn to listen and hold spaceCreate the conditions for more fruitful conversationsUnderstand how a bit of simple structure can helpConversation is more than light-hearted chat or formal discussions. It's a highly responsive, improvised exchange that leads to new ideas, deeper relationships, and a better world. Let's talk!

Khalilah "KO" Olokunola has an unconventional approach to hiring and retention that was forged during her time employing active gang members. As chief people officer at a progressive brewery, she looked beyond the CV to recruit the "whole person"; valuing traits such as loyalty, problem solving and life experience - all essential in today's workplace. In Do Recruit, Khalilah shares her tools and strategies for the first time. You will learn how to: Rethink your "go to" hiring platformsDiscover the real person at interviewInvest time and resource in onboardingLet people go with kindnessWith practical advice, real-world scenarios and "back-pocket scripts", Do Recruit brings a refreshing and inclusive approach to the world of recruitment. It puts the "human" back into Human Resources.

Don't try to be interesting. The secret is to 'do' interesting. None of us were born interesting. It's something that needs practice; a set of habits not a personality type. Not something you are, something you do.

Gail Muller, a chronic pain sufferer, was told to give up hope of a recovery and accept that she would be in a wheelchair by 40. She refused. She eventually found a cure and went on to walk the legendary Appalachian Trail. But what is hope? And why do we need it now more than ever?