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The research contained here can be characterized in these ways: (1) Research methods adopt interpretative approaches such as hermeneutic and/or narrative approaches rather than causal and functional explanations such as "cause-consequence" relationships.

This book presents a general conceptual framework to translate principles of system science and engineering to service design. The primary focus is on the part of the service system that can reproduce such processes, called here a Service Machine, and methodological guidelines on how to analyze and design them.

This book provides readers the idea of systemically synthesizing various kind of knowledge, which needs to combine analytical thinking and synthetic thinking. The novelty of this present volume is that it takes in the ideas of synthetic thinking in knowledge science to develop systems science further.

This book provides readers the idea of systemically synthesizing various kind of knowledge, which needs to combine analytical thinking and synthetic thinking. The novelty of this present volume is that it takes in the ideas of synthetic thinking in knowledge science to develop systems science further.

This book expands anthropological studies of business enterprise to include comparative and interdisciplinary perspectives.

This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research.

This volume applies a systems science perspective to complex policy making dynamics, using the case of Indonesia to illustrate the concepts. In addition to this diversity, Indonesia also employs a democratic system of government with high regional autonomy.

This book provides the state of the art in the simulation and gaming study field by systematically collecting excellent papers presented at the 46th International Simulation and Gaming Association annual conference held in Kyoto 17-25 July 2015.

This guide is designed for systems researchers - emerging and seasoned - searching for holistic approaches of inquiry into complexity, which the Systems Sciences provide. Researchers using this guide will gain understanding of what distinguishes systems research from other types of research and why it is important in research today.

This book offers a service science perspective on platform orchestration and on collaborative consumption, providing an overview of research topics related to service dominant logic in multi-sided markets.

This is the first book to introduce the major quantitative tools in risk management taking financial investments and logistics planning as the background: optimization and stochastic programming.

This book discusses management philosophy based on case studies in companies in Japan, Korea and China.

As digitalization and social media are increasingly blurring the boundaries between traditional societal, political, and economic institutions, this book provides a cross-disciplinary examination of value co-creation. From various standpoints, it examines how institutions contribute to service ecosystems and how digitalization is transforming value co-creation in these ecosystems. Further, the book shares new perspectives on relational dynamics among government, companies, and citizens. These insights fill the gaps between service science and political science by integrating institutional logics into the concept of value co-creation.The book subsequently examines society as an interaction space. Topics discussed include the new logic and transformation mechanisms of economic activities, citizen participation, governance, and policy-making in the face of technological innovations, market-based reforms, and the risk of disconnect between citizens and policy-making. Here the focus is on value co-creation in complex adaptive systems where institutions, individuals, and businesses negotiate value and interests in networked relations.In closing, the book presents a range of empirical case studies on value co-creation, which provide examples of active networked citizenship, innovative governance and policy-making, democratic leadership, and trust-building dialogue among institutions. The studies address the context of Nordic countries, recognized as world-leading democracies. Pursuing a systems approach, the book articulates a social reality composed of interacting and interconnected elements that cannot be captured with only micro or macro levels of analysis. Service ecosystems are considered as configurations of people and technologies embedded in institutionalized rules, cultural meanings, and practices, offering valuable insights into the service-centered view of markets and society. Given the breadth and depth of its coverage, the book offers a valuable resource for all students and scholars interested in understanding and envisioning the future democratic landscape.