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Assessment models and methods are taught in business schools, routinely published, conducted at all organizational levels and widely understood. Yet as organizations transform from an industrial to knowledge-based economy, assessments are rarely adapted to the new environment. Simply applying existing assessment models and methods to knowledge does not address the challenge. Knowledge assets, knowledge transactions and knowledge capabilities have unique properties and behaviors that may render traditional methods as unreliable or invalid. Expert authors Dean Testa, Johel Brown-Grant and Denise Bedford draw from their practical and theoretical experience in designing assessments for knowledge organizations, from observing successes and failures in a variety of organizations. Synthesizing their experience, their discussions here help knowledge management professionals gain a deeper understanding of maturity models and determine how best to create an assessment strategy for their organization. Offering an enhanced understanding of how to engage organisations in assessments, describing maturity factors and offering tools to communicate the results of these maturity assessments, this is an unmissable book for knowledge management professionals and researchers.

Organizational Intelligence and Knowledge Analytics expands the traditional intelligence life cycle to a new framework - Design-Analyze-Automate-Accelerate - and clearly lays out the alignments between knowledge capital and intelligence strategies.

The communication of knowledge is a core concept in the field of knowledge management and an essential new role and responsibility of business managers. Knowledge capital is the primary source of wealth and the key source of productivity in the knowledge economy. Stockpiling and storing knowledge diminishes its value. It is only through circulation that our knowledge capital realizes its business value.Communicating Knowledge addresses essential management practices in the 21st-century knowledge economy.It speaks to the change that every organization is experiencing as they transition from an industrial to a knowledge organization.The COVID-19 pandemic has heightened an awareness of communications practices in the past year, with communication norms and behaviors being challenged at every level.How we communicate, when we communicate, with whom we communicate, and what we communicate is currently undergoing a global reform.Communication competencies are no longer desirable qualities in managers - they are essential.This book is intended for business managers working at all levels, knowledge management practitioners and scholars, communications professionals, practitioners, and consultants.

The Cultures of Knowledge Organizations defines culture and the role it plays in supporting or impeding strategies. The book provides readers with an in-depth understanding of culture within knowledge organizations This book develops a new and more robust definition and characterization of knowledge cultures than currently exist.

In order to achieve its full value, knowledge must flow and be continuously used. Knowledge use, reuse, and repurposing has been a challenge discussed in knowledge sciences literature for over three decades. The authors investigate and offer solutions to two key challenges - how to preserve and curate knowledge.

Knowledge translation is a topic that originated in the field of health sciences where the need to move research to practice is of critical importance. In parallel, the field of knowledge sciences has developed a research base around knowledge transfer, knowledge sharing, knowledge exchange, knowledge articulation and knowledge absorption. This book brings these two important tracks together and synthesizes the fragmented literatures. It also draws from essential work on human communication and considers how these concepts are affected by the knowledge economy.The book raises awareness of the critical role that knowledge translation plays in every academic field of study, and in everyday life. To demonstrate this role, the book presents a grounding model that readers can use to better 'see' their knowledge translation challenges and opportunities. Drawing on the author team's experience in a range of domains and sectors, the book explores knowledge translation in the fields of manufacturing, infectious diseases, automated call centers, regulatory development and compliance, financial lending, transportation safety, and doctor-patient discourse.