Bøker av Cheri Torres

CWH for Shift This! helps teachers, trainers, and facilitators use the experiential learning game Shift This! as a practical basis for teaching effective communication. Two simple practices--asking generative questions and using a positive frame--allow anyone to turn any conversation into one worth having. The game is fast moving, fun, and competitive. Played similarly to Apples to Apples, players try to turn a negative interaction towards a more productive conversation by applying one of their question cards. This facilitator guide provides background, instructions, and generative questions to help guide the debrief so that players increase their awareness of the how to foster conversations that strengthen relationships, increase team excellence, inspire creativity, and enhance over all wellbeing and success. To purchase the game, visit our website www.cwh.today.

Conversations are the cornerstone of human connection. They influence every aspect of healthcare delivery. Through real-life stories, this book illustrates the power of using two evidence-based practices to foster conversations that improve the quality of care and boost satisfaction.