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Since the year 2000, banks have been fined almost a third of a trillion dollars. Yet, every year billions more are imposed. Why? This book explains why banks break the law (it's not just the money), explains the challenges facing Compliance functions, considers that the majority of financiers don't want to do wrong, and puts forth a proposal to stop banks from harming customers.The lessons in this book are applicable to any business where profit motives can conflict with customer benefit-in short, every business. (And if you're interested in cryptocurrency, this book's for you too!)
Accessible, practical, and packed with indispensable advice, this bestselling textbook is the perfect hands-on guide for any student embarking on their own research that now comes with an interactive field guide.
In this fabulous little book, David Silverman lays bare what he considers to be good and bad qualitative research and gets readers thinking about how they can come to understand the world and each other better through qualitative methods.
In this book, the author offers an analytical account of how counselling, as a process, is dynamically constructed through the interaction of counsellor and client. Silverman draws on research on counselling of clients undergoing an HIV test.
Abonner på vårt nyhetsbrev og få rabatter og inspirasjon til din neste leseopplevelse.
Ved å abonnere godtar du vår personvernerklæring.