Bøker av John Oakland

The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control in the mid-1980s. Then, people were rediscovering statistical methods of 'quality control' and the book responded to an often desperate need to find out about the techniques and use them on data. Pressure over time from organizations supplying directly to the consumer, typically in the automotive and high technology sectors, forced those in charge of the supplying production and service operations to think more about preventing problems than how to find and fix them. Subsequent editions retained the 'tool kit' approach of the first but included some of the 'philosophy' behind the techniques and their use.Now entitled Statistical Process Control and Data Analytics, this revised and updated 8th edition retains its focus on processes that require understanding, have variation, must be properly controlled, have a capability, and need improvement - as reflected in the five sections of the book. In this book the authors provide, not only the instructional guide for the tools, but communicate the management practices which have become so vital to success in organizations throughout the world. The book is supported by the authors' extensive consulting work with thousands of organisations worldwide. A new chapter on Data Governance and Data Analytics reflects the increasing importance of 'Big Data' in today's business environment.Fully updated to include real-life case studies, new research based on client work from an array of industries, and integration with the latest computer methods and software, the book also retains its valued textbook quality through clear learning objectives and online end of chapter discussion questions. It can still serve as a textbook for both student and practicing engineers, scientists, technologists, managers and for anyone wishing to understand or implement modern statistical process control techniques and data analytics.

This resource book will introduce college students from other disciplines to the world of linguistics via the real world applications of the field. Students will engage with all the traditional areas of linguistics in an inductive, illustrative, and interactive way.

Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management. This book tackles each of these themes.

Aims to provide a guide and access in dictionary form, to selected British institutional terms widely employed in British life. The word "institution" is applied in a broad sense covering such concerns as political, governmental, legal, economic, industrial and educational institutions.

An invaluable reference guide to the British way of life, explaining the often puzzling and confusing terms and phrases used routinely in Britain and by British people.

Covering every important aspect of British life from national identity to moral panics, Contemporary Britain provides a fascinating picture of life in the United Kingdom at the beginning of the 21st century.