Bøker av Keith Fletcher

For professionals in health, social care and children's services, an ability to negotiate successfully is vital. Keith Fletcher explains how to prepare for and deal with negotiation situations more confidently so that settlements can be reached which satisfy all parties.

Partnerships in Social Care is a practical handbook for professionals engaged in planning strategic partnerships in health, social care and education services. Designed as a quick reference, the book allows readers to find advice relevant to their particular situation or gain an overview of the themes explored.