Bøker av Mark Graham (Manhattan Beach Brown

Helps the reader understand and implement performance metrics and the organizational scorecard concept. This title reviews the top balanced scorecard software, provides case studies and checklists, and shows companies how to get started on the road to quality performance measurement.

Selected As One of "The Year's Best Reference and Reading Material", Industrial Engineer Magazine, December 2004If you seek to produce measurable results in your organization, this book is for you