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Operations management is important, exciting, challenging and everywhere you look! Important, because it enables organizations to provide services and products that we all need Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations. New features: There are now more than 110 of the popular Operations in Practice examples throughout the book, over 40% of which are new. The importance of sustainability and Corporate Social Responsibility (CSR) has been emphasized further, and included throughout the book. We have even further strengthened the emphasis on the idea that operations management is relevant to every type of business and all functional areas of the organization. Many new ideas in operations management have been incorporated, including the three level approach to performance, the relationship between innovation, creativity and design, crowdsourcing, ideas management, business ecosystems, triadic relationships, office layout, telecommuting and organisational ambidexterity. However, we have retained the emphasis on the foundations of the subject. Six of the 19 cases at the end of the chapter are new (but the old ones are still available on the web site), and provide an up-to-date selection of operations issues. Operations Management focuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Mdecins Sans Frontires, Amazon, Ecover, Dyson, Disneyland Paris, Google, The North Face, and many more. This is 24-carat excellence'Par hlstrm, Torsten and Ragnar Sderberg Chair of Business Administration, Stockholm School of Economics 'Operations Management is engaging and accessible, but it never dumbs-down. The book is comprehensive, but not overwhelming. Students hold on to this one; its a keeper.'Michael Shulver, Birmingham Business School 'This continues to be the definitive operations Management text written by the masters of the field!'Dr Ross Ritchie, Lecturer in Operations Management, Loughborough University 'An essential text packed full of up-to-date examples that really bring the subject to life'Claire Moxham, University of Liverpool Management School 'An excellent book for those studying operations management. This book provides great illustrations to seamlessly link theory with practice' Frank Wiengarten, ESADE Business School Operations Management by Nigel Slack and Alistair Brandon-Jones is quite simply the best text on operations management. Comprehensive, engaging and insightful, I cannot recommend this book highly enough'Professor Andy Neely, Head, Institute for Manufacturing, Cambridge University Carrie Queenan, University of South Carolina Peter Race, Henley Business School, University of Reading
Ideal for Advanced Undergraduate and Postgraduate students, this book builds on concepts from Strategic Management, Operations Management, Marketing and HRM to give students a comprehensive understanding of Operations Strategy. Features Comprehensive and accessible with authoritative authorship and an excellent blend of theory and practice A European context Engaging case studies New to this edition An approach that highlights some of the developments in operations strategy, especially how its concepts are having wider application. Many new and updated examples, which cover the topical issues in operations strategy. Two thirds of the examples used are new or updated for to this edition. The inclusion of some new material relating to such issues as the links between operations management and strategy, triadic supply relationships, knowledge management, and organizational ambidexterity. New longer cases, but retaining those that proved popular from the previous edition. These cases can still be used form the basis of a whole course in operations strategy.
Essentials of Operations Management is a brand new concise version of the market-leading text Operations Management. It has been developed forstudents on short courses in operations management for example, doing an initial course at undergraduate, postgraduate or post-experience level. In these books the author team have set the standards in Operations Management which other textbooks seek to emulate: Expert authorship, an engaging writing style, and an interesting collection of cases combine to communicate the importance of managing operations and processes within a successful organisation.
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