Bøker av Penny M Crow

Changing regulatory environment, efforts to tie quality to financial function through value-based performance, and the rapid growth in consumer payments along with shifting consumer expectations are just a few of the challenges plaguing medical practices today. These challenges increase the risks taken running a practice and emphasize the importance of hiring quality staff.This Simple Guide focuses on the Compliance and Risk Management group of job descriptions that deal with the ever-changing challenges faced by you and your staff.This guide will take you through: Identifying key attributes of candidates for complicated positions Analyzing job description to assure the role is focused on managing risk or if this is a part of a larger role, to decrease the possibility of a conflict of interest Interviewing basics with sample behavioral-based questions which focus on the candidate's knowledge base Immediate resources such as simple forms and templates that can be personalized for your practiceThis is written for anyone who has a hand in the hiring and recruitment process. Use it as a valued resource for direction and support for placing and retaining great staff.

There are key market drivers that are creating challenges for medical practices. These include a changing regulatory environment, reimbursement challenges, larger consumer payments with decreasing margins for medical practices and patients recognizing that they have a voice in their care. Patients have higher expectations and expect more from their clinical providers. This affects the medical practice at almost every entry and care point.Your clinical staff is pivotal in working with your patients and physicians. It's also incredibly important to place the right level of staff for risk reduction and quality outcomes. Recruiting and hiring staff is not something the practice does on a regular basis. But when the need arises, having a step by step resource with the information you need in one place, will make some of these decisions less difficult. This Simple Guide is focused on clinical positions, from nursing to technicians and other ancillary staff, and is one in a series of hiring guides.Use this guide to: Identify necessary subjective skills, such as empathy, that are balanced with good clinical practices Analyze tactical job descriptions, to ensure the candidate is reasonably focused on their core duties, working to the top of their license Implement interview basics with sample behavior-based questions that will provide insight to future performance Access immediate resources such as simple forms and templates that can be personalized for your practiceThis is written for anyone who has a hand in the hiring and recruitment process. Use it as a valued resource for direction and support for placing and retaining great staff.

Providers are faced with new challenges in consumerism, focused on dollars and increased quality of care. It is more difficult to maintain operating margins and deliver quality care. Practices are continually living in two worlds, balancing between the traditional reimbursement models while moving to value-based care. What are you to do?Be prepared to hire the right people with this manual as one in a series of Simple Guides. This guide is focused on revenue cycle positions, those positions that have historically been considered back office.Use this as step by step resource for: Identifying key skillsets, such as the ability to concentrate on detailed data, to appropriately measure activity in the practice Analyzing a job description that focuses on process-based achievements and supports job criteria Interviewing basics with sample behavior-based questions to provide insight on future performance Access to immediate resources such as simple forms and templates that can be personalized for your practiceThis is written for anyone who has a hand in the hiring and recruitment process. Use it as a valued resource for direction and support for placing and retaining great staff.

Hiring and firing is not something you do regularly in your practice so how do you handle it when one of your most valued employees has given notice or a long-term staff member just quit? What if your practice is expanding and you need help to define new positions and how to distribute the additional workload? As one in a series of Simple Guides, this manual takes the guesswork and confusion out of recruiting and hiring the best staff.This Simple Guide provides detailed information on Patient Access Positions, the positions that are key to getting your patients through the door of your medical practice, while creating a memorable experience during their visit.Use this as step by step resource to: Identify key skillsets: i.e. stellar customer service mindset and others that will support your successful hire Analyze job descriptions: to ensure everyone is clear on performance expectations Interview with situational questions: to give you a better idea of how your candidate will perform in the demanding front office space Access immediate resources: simple forms and templates that can be personalized for your practiceThis is written for anyone who has a hand in the hiring and recruitment process. Use it as a valued resource for direction and support for placing and retaining great staff.

Being in an executive leadership position can be challenging, no matter the size of the organization. Having that executive leadership role in a medical practice can be even more so. This group is responsible for the strategy and the tactical methods of carrying out the mission of the organization. Hiring for these positions requires in-depth knowledge, careful consideration, and master hiring skills.Whether you are replacing an executive or hiring one for the first time, this Simple Guide will be your partner in setting you up for success when hiring executive positions.This Simple Guide will take you through: Identifying the primary attributes of those in leadership roles Analyzing the best practice in developing position descriptions for leaders, taking into consideration practice culture and performance metrics Interviewing basics with sample questions to standardize the process Accessing immediate resources such as simple forms and templates that can be personalized for your practice.This is written for anyone who has a hand in the hiring and recruitment process. Use it as a valued resource for direction and support for placing and retaining great staff.