Bøker av Petter Ogland

Principles and criteria for succeeding with Canonical Action Research (CAR) have made it easier to study problems like how to implement Total Quality Management (TQM) in real organisations, where the first requirement of CAR is to get into a position of organisational power. How does one attain power? How should a powerless action researcher manage his interpersonal information flow intelligently? The Management System for Survival (MSS) is based on the idea of gradually developing the necessary and sufficient power as the TQM implementation process develops. The book accounts a five-year study of an academic TQM consultant trying to survive in a public sector organisation.

Gamification is a type of mechanism design that has become increasingly popular in recent years. It is a design theory that aims at making the social environment more explicitly game-like, in order to motivate people in the same way as they are motivated by recreational games. The theory in this book builds on ideas on how games like Monopoly, Pac-Man and Minecraft can be useful for understanding behaviour at the strategical, tactical and operational levels of the organisation, and it argues that TQM can be implemented when using these three game models in the context of a strategy known as the bootstrap algorithm.

The Bootstrap Algorithm (BA) has proved useful as an action research strategy for implementing Total Quality Management (TQM) in public administration, but it requires the action researcher to make use of managerial power. The project-by-project approach to TQM is based on the idea of how to gradually develop the necessary and sufficient power for bootstrapping TQM when the action researcher is a powerless quality consultant. The book is based on a three-year study in a public sector organisation.

This book is based on a four-year study in a public sector organisation that starts by observing the nature of a "fake quality" culture, and then investigates the organisational methods of misrepresenting Lean ISO 9001 as a possibility for bootstrapping proper Lean ISO 9001. Contrary to common beliefs about how an anti-quality culture can never function as a basis for real Lean and real ISO 9001, the assumption in this book is that even the most dysfunctional organisation must be doing something right, so the quest is to identify seeds of opportunity and use this as a basis for cultivation.

This book addresses the problem of designing sustainable canonical action research (CAR) for studying aspects of the information systems development cycle when well-established principles and success criteria are difficult to meet. It covers the methodological issues that arise when action research methods are conducted, provides examples of action research in practice, and summarises philosophical foundations of action research and its application as a methodology in Information Systems research and research programs.

This volume represents an introduction to periodical B splines with emphasis on the Oslo algorithm and reflection on applications within the domain of Fourier analysis. Assuming only the elements of linear algebra and analysis, Ogland presents just the necessary Hilbert space theory and abstract functional analytic concepts before developing the use of periodical splines as a fine approximating tool. The work will be of benefit to engineers as well as pure and applied mathematicians.

This is an abstract yet practical guide to radar tracking and Kalman filtering. The text is invaluable for engineers, scientists, and mathematicians involved in tracking filter design. Its straightforward approach makes it an excellent supplementary textbook for senior-undergraduate and first-year graduate courses.

Living theory is a way of making use of personal accounts of experienced practice. As the Pac-Man perspective on organisational change helps the change agent articulate the personal values he is committed to and how these values may be resisted in practice, living theory is useful for developing knowledge that has a practical impact on self-improvement and social change, but it is also a type of theory that is difficult to publish in academic outlets. As a consequence of this, publishing Pac-Man living-theory research becomes a Pac-Man game in itself, with the journal editors as one of the four adversary gatekeepers, but it is a rewarding game for those who want to contribute both theoretically and practically on how to make the world a better place.

It has been argued that the reason seventy percent of all IT projects fail is due to lack of a formal system for guiding and monitoring IT decisions. Organisations having explicit IT governance systems are generally twice as successful as those with poor governance, given the same strategic objectives, but implementing IT governance can be difficult. In this book, Dr. Ogland looks at the public sector and argues that the implementation of IT governance has to be done through bootstrapping. The bootstrap algorithm (BA) is a time-tested approach that is known to work, but it is an approach that breaks with much of the logic of the public sector bureaucracy and is expected to be met with resistance. By analysing patterns in a study of trying to convince a Norwegian public sector organisation to implement IT governance through the use of the BA, the book is able to provide rich insights on what causes failure and how to make the implementation process succeed.