Bøker av Suresh Patel

This book shows how to implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level, Six Sigma methodology at the tactical level, and business excellence at the strategy level. It stresses the importance of the process¿its identification, definition, improvement, and control using "turtle diagrams" and its extension to supplier, input, process, output, and customer (SIPOC) diagrams.

Simplifying a complex subject and removing the intimidation of using statistics, The Tactical Guide to Six Sigma Implementation takes readers through the five phases of the Six Sigma methodology¿Define-Measure-Analyze-Improve-Control (DMAIC). In ten clearly written and easy-to-understand chapters, readers learn the purpose of each phase and what activities must be performed in each phase. Numerous figures, charts, formulae and forms are included throughout the book and all statistics are described to the exact level of understanding required.

This book is about the Lean system. It begins by describing the reasons why so many Lean implementations fail and explaining why managers need to focus their valuable time on early adopters rather than on trying to convert resistors. The book describes the guiding principles of the Shingo process for continuous improvement layout and evaluation. It examines the principles, systems, and tools of continuous improvement and demonstrates how to deploy these proven methods in plants and distribution centers. It also examines Lean performance measures and introduces a comprehensive Lean tool assessment system.