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This business fable highlights 13 talent management principles, illustrating them in action at a fictional company with a charismatic and passionate Chief People Officer.

A learning objective is a statement that describes expected outcomes of a learning event. A seemingly simple concept, it is extremely important in the process of developing effective learning programs. This book links learning objectives to program return on investment (ROI).

From renowned ROI experts Jack and Patricia Phillips, this latest collection outlines how to measure the return-on-investment (ROI) of sales training programs and provides real-life case studies that demonstrate how to apply the principles of the ROI Methodology when evaluating these programs.

Learn how to develop tests that accurately measure participants' skills in the context of credentialing and program evaluation.

Sales people are often a breed apart; being their trainer is an ambitious, but rewarding challenge. Founded in the competencies of world-class selling, this title approaches training sales people with a different strategy - effective, results driven training that closes sales.

Takes a practical approach to working in teams. From identifying team strengths to developing strong, trusting relationships, this title applies the author's expertise and background with sales teams propelling you and your team to maximum performance. It is suitable for team members - leaders and players.

Presents the basic primer on how to grow the right people in your organization. This book intends to empower training and development leaders with the necessary tools and understanding to become catalysts for brining a career development focus to their organizations.

From creating a safe learning environment to learning how to align your training to meet various learning styles, this title offers readers what they need to deliver results.

Teaches that emotional awareness is a direct key to personal and professional success and will help individuals at all levels understand how emotions have a direct and profound effect on how well he or she performs on the job and in life. This title also presents techniques to advance emotional self-awareness and tips to build self-esteem.

Are you responsible for creating training programmes for your organisation? If so, you know that every training project faces the constraints of time, cost, and quality. Real World Training Design employs the time-tested ADDIE (Analysis, Design, Development, Implementation, and Evaluation) model as a starting point in giving you the tools and knowledge you need to implement your training goals.

"Coaching," Lisa Haneberg says, "is agile, service-oriented persistence with a tolerance for the unexplainable and a willingness to go down a path that is not yours, does not interest you, and requires that you buy new shoes to traverse unharmed." This tongue-in-cheek description suggests the fun and breezy tone of this book. This is most decidedly not just another book about generational differences, nor is it yet another "how to coach" book. Coaching Up and Down the Generations looks at the key processes of transferring knowledge, developing teams, and collaborating, and examines how different age groups can better learn from one another and even experience major breakthroughs that will improve their progress--despite disparate backgrounds. You'll find a thorough examination of key issues in intergenerational coaching situations, including what constitutes great coaching, at any age; a complete overview of each generation and how they view life, technology, work, communication, and behavior; how to handle clashing communication styles and preferences; the importance of "coachability" in yourself and others regardless of different habits, opinions, and work styles; how to cultivate a coaching environment where the different generations can have provocative conversations and truly help one another. With this book as your guide, you can show the generations how to find common points of interest, needs, and goals. You'll find ingenious tips for creating formal and informal coaching situations, developing opportunities to build relationships, and helping people of all ages to become catalytic coaches and engaged performers.

Organization development (OD) practitioners help companies manage change and align people, processes, and practices for success. This book offers information to gain an understanding of the tools, practices, and core skills of the OD practitioner. It is suitable for training managers wishing to add new knowledge and capabilities to their resume.

Provides a collection of the best and most current thinking from a wide range of contemporary management experts. Presented in a variety of styles and focused on different aspects of management, these pieces share a common purpose and vision: to provide lessons, wisdom, and perspectives that are relevant for leaders and trainees in today's challenging corporate environment.

In addition to content on survey design, the book includes a section that evaluates various survey technologies. By applying a simple decision-making process, readers can identify the most appropriate survey tool for their needs.

Provides time-bound and budget-strapped managers with the implementation tools and techniques to develop their team members cost-effectively using organic opportunities found all around their workplace. With real-life examples, case studies, and hands-on worksheets and exercises, this is a tremendous asset for everyone interested in developing highly competent, engaged, and skilled workers.

In most organizations, middle managers are in the best position to positively impact business results. Yet, for most of these uniquely talented business professionals, this opportunity is lost. This title offers a set of practices that may transform these key organizational players from task and crisis managers to strategic business partners.

A practical, fun collection of tips, advice, and insights for anyone dealing with or managing organizational change.

The goal of this book is not to save your time, it is to save your life--the life you want to live while everything else is getting in your way. In 10 easy steps, authors Kevin O'Connor and Cyndi Maxey provide tips, tools, and techniques that will enable you to spend your time wisely, focus efforts on your priorities, and waste less time on busy work.

Provides a comprehensive and frank overview of the mindset and the practical steps needed to become a consultant. It is written for trainers, learning professionals, and human resource experts, but the advice is applicable to people in any profession. It demonstrates how to land your first client, set up a home office, develop sales and marketing materials, draft agreements, and more.

A crash course for effectively planning and managing timely, organised projects. This title is an essential resource for anyone, in any function, of any business.