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Mrs. Claus has always assisted Santa with maintaining the North pole and the toy workshop. Mrs. Claus worked hard to help Santa put smiles on the faces of kids all over the world. This year Mrs. Claus spoke with Elvin the Elf (Santa's Favorite Helper) about her wish to always ride on the sleigh with Santa. Elvin thought, since Mrs. Claus work hard to bring the wishes of others to life he would talk with Santa to see if this could be a possibility. Mrs. Claus had no idea Elvin would head to Santa's chambers and try to convince him of her wish. Santa rejects Elvin's request and Elvin feels down because he knows how much it would mean to Mrs. Claus. Elvin heads back to the workshop to prepare the finishing touches on everything as Santa prepares to leave. The reindeer are all set, the sleigh is loaded, and Santa prepares for takeoff. The reindeer leads Santa down the sleigh way and all the elves cheer from the window of the workshop. Something seems wrong when the elves do not see Santa in the sky but hear the bells of the reindeer in the front of the workshop. Elvin rushes to the sleigh to see what the problem could be. Santa tells Elvin he wants to grant Mrs. Claus' wish and the entire workshop goes crazy. Mrs. Claus boards the sleigh and the reindeer heads down the sleigh way once again. This time the elves see the sleigh in the sky and are extremely happy for Mrs. Claus.

ACG has incorporated the various customer service experiences from everyone, ranging from the customer and the company representatives to the owners and policymakers, to produce an approach from an unbiased position. By doing this, we could discover and present solutions that will fix the problem at its core by starting at the top of the company and working down to the ground level of face-to-face customer service. This project requires us to work as a team. Our team comprises competent members from our Meeting the Need Customer Service Training class. As a team, we divided the responsibilities and research equally among all members. We each focused on a particular section of the requirements and followed a project completion schedule. By so doing, we could focus our individualized attention on every area and detail. Also, we coordinated through email and telephone for all additional support and communication. By dividing responsibility, doing thorough research, collaborating on our ideas, and attentively discussing all aspects of the issue, we unified as a team to achieve dependable customers. This highly interactive training workshop provides a toolbox of skills for effectively and efficiently handling all types of customer interactions. Participants will learn customer service skills to help improve their performance and present a professional, knowledgeable image that reflects well on your company. At the program's conclusion, you should be able to: · Describe exceptional customer service.· Identify the benefits of excellent customer service.· Recognize barriers to the delivery of outstanding customer service· Adapt to specific customer personality/behavior styles.· Demonstrate how to measure customer satisfaction levels and take corrective action if needed.· Describe techniques for dealing with angry or upset customers.· Develop a personal action plan to improve customer service skills.

Are you looking to start a business? Are you having difficulty deciding where to start? Are you ready to go to the next level? Are you ready to become your own boss? If so, Everything You Need to Know to Structure Your Business is a great tool to ensure you have the necessary information to structure your business correctly. You will be fully abreast of what it takes to structure a solid foundation and begin to focus on executing your strategies. In this book, you will be given: · Different types of licenses· Advantages of each· Disadvantages of each· Applying for EIN· Dunn and Bradstreet· Trademarks· Business Taxes· Business Plans After years of trial and error, Troy Anders was able to structure several different entities of businesses ranging from LLCs to Corporations and tax-exempt Non-Profit Organizations. Once he discovered the need for this information, he developed Anders Consulting Group, where he assists individuals with structuring their businesses as well as restructuring already established businesses. Troy Anders put his years of experience together in this book to alleviate any bumps you may face during the structuring process of your business. Use Everything You Need to Know to Structure Your Business to form and grow your business the correct way effectively.