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Customer EXperience (CEX) is hot! Nowadays it gets harder and harder for companies to be distinctive by the products they offer. So it is key to stand out in the services offered in addition to these product. This book is suitable for companies that want to deliver distinctive customer experiences in order to achieve their business objectives.
The role of design professionals' in innovation is growing towards a more strategic one.
Understanding trends, the emerging values and needs of groups in society provides you with a foundation to innovate and create change. This book gives you a candid and unbiased overview of the trend research process. lt brings a structured, research-based approach to the table instead of a crystal ball.
Conceptual thinking is a way of thinking with which you add a vision to a product, service or organisation. In order to attract and bind your consumer, your concept becomes vital for your success. This book guides you through every stage of bringing life to an idea in order to become a fully matured concept.
This book presents a series of contemporary, diverse and innovative design strategies that vary in form, function and design intent. The common denominator of all projects is the alternative and/or experimental approach of combining both private and public spaces. Diverse, innovative design approaches with complex programme are combined with socially and financially sustainable strategies.
A book about little-known (un)useful facts from the creative field. Structured as a dictionary, it includes meaningful information, idle gossip and anecdotes from A to Z. This is where Coco Chanel, David Carson and Chupa Chups come together on a spread and create inspirational connections and knowledge.
With fun tips and self exploring exercises this book will help you enjoy your trip to the fullest.
From the makers of 'Once Upon a Time I Was...', the guided notebook to create your own autobiography (now in its third printing), we present this new notebook, which helps you to find your talent and passion and the job and life that matches best with who you are and what you want to be.
The programme 'Create with Artists' offers the most inspiring workshops the Stedelijk Museum of contemporary art in Amsterdam has organized for young people over the past decade.
The Fast Guide to Architectural Form, while staying on theoretical ground, is a very practical guide to the basic forms and shapes in architectural planning and design.
How can we protect our privacy in this digital era? Because of the emerging of 'The internet of things' this question becomes more and more relevant to designers. Technology becomes part of our daily used products. Watches, clothing, cars, houses are becoming 'smart', all being connected to the 'cloud'. This book gives you guidance on how to design for privacy.
This book is an unscientific exploration into the meaning, function, history and misuse of the word nothing. It's perfect for the curious, the smartasses and the conversation starters. Enjoy doing nothing!
This book helps the people dedicated to design to learn more about themselves, how to think and be in their practice of design-to help them grasp all that is going on inside that then influences their creations.
Tracking how design has changed in previous book Design Transitions has inevitably led the authors to explore how organisations are changing using design. Design is now the key driver of innovation and change within organisations across the globe. It is therefore important to learn how, when and why to use design to drive change in your organisation.
The book features fifteen international artists from various countries, who work with rubbish. It showcases some of their projects, and gives the reader step-by-step instructions to make their own artwork in the spirit of the artists.
This is the fourth of a DIY city guide series on the market, now with the most popular city in the USA: New York City. These guides are colouring and creative activity books, travel notebooks, and city guides all in one.
Do you find innovation a maze? In creating your new business case, do you find you get stuck by what seem like insurmountable obstacles along the way?
When times are particularly difficult, and you are likely to slip into despair, some of the greatest pop songs can provide true comfort to make it through the pain. The problem with advice in general is that we often don't take it. The great thing about advice songs is that you can kick back and listen to someone else coach you through a tough situation while rocking out at the same time.
With the omnipresence of social media, your reputation becomes more and more important, in business and in personal life. In this book helps you build and maintain your personal reputation. It helps you to differentiate yourself in a positive way and gain some fat on your reputation bones for when times get tougher.
George Lois is an American icon in graphic design. This book showcases his logos with his own comments on why they work. A bonus in the book is a chapter of world logos made by others with George Lois's comments on why they are so good.
Change Ahead focuses on the emerging practices at the intersection of business strategy, research, and design.
Suitable for writers and foodies of all levels, this book offers writing prompts and activities, suggestions on structuring your book and more.
As the world becomes increasingly complex and complicated, simplicity becomes increasingly in demand. We all seek simplicity in small or large measure. We strive to create simplicity at work and at home.
What is the significance of independent thinking in the networked society where everything and everyone is connected? What is the influence of technology on humanity? This book offers a selection of quotes that question the autonomy of mankind in the digital computer era, and study the future of the independent creative spirit.
The fundamental question that the book addresses is: Are our innovation efforts aligned to the challenges of our times?
Our societies are becoming more complex, dynamic, and networked every day. Public organizations and companies alike are learning the hard way that the societal challenges before us cannot be resolved as they were in the past. We need new approaches to these problems.
The object of CO LAB: is to promote the ideals and methods of contemporary design collaboration by informing on cultural context, surveying some unexpected practitioners, and highlighting techniques and practices that apply to studio work and forward-thinking education initiatives.
Creativity in Business is the basic guide for idea generation and selection. It focuses specifically on business and education.
Where can a hospital apply principles from the airline sector? How can a car manufacturer use tools from the video game industry? What can an event organiser learn from the railways?
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