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Today is the day to take your life into your own handsand it all starts with a dozen simple words. It's time to make empowering decisions and to effect your own happiness. With 12 Words, life coach and mentor Shirley Palmer shows you how to make happy, confident, and successful life choices that are easily within your reach. Based on twelve simple yet enlightening words, Shirley's motivational work creates an atmosphere of belief and self-confidence that will propel you to personal and professional success. Using fun yet challenging exercises, Shirley teaches you how to maximize your potential and grow into the person you are meant to become. It takes courage to undergo significant personal change. In 12 Words, Shirley Palmer provides the keys to bring out that winner inside of you. Think it. Feel it. Do it!

It's time to look at a typical day at work in corporate America and how bad habits, bad procedures, and bad communication creep into the workplace, undermining productivity. Business experts agree that procedural inefficiency is an all-too-familiar theme in today's workplace-eliminating it is one of business managers' most important responsibilities. The Corporate Drain provides business leaders with tools to recognize problems and tips for raising efficiency and improving performance such as: Unclogging the flood of information (e-mails, paper reports, meetings, and conference calls) Maximizing the potential of each employee using cost-effective incentives How training can never be underestimated or overapplied The globalization of the business world challenges American companies to observe and understand how cultural diversity affects their operations. Author Yoel Yohan, raised in India and educated at a British military school, credits his own cultural diversity with his successful career at one of the global giants-United Parcel Service. In The Corporate Drain, Yohan provides powerful examples and tools for profitable growth in today's international marketplace.