Bøker utgitt av Business Expert Press

Process Mapping & Management is a 10-chapter book comprised of three sections: Process mapping mechanics, process improvement analysis, and process redesign and justification. Written for executives and graduate students the text offers practical techniques for simplifying and improving business processes that are immediately actionable. The improvement analysis is based on lean six sigma techniques and discusses leaning for the removal of process waste, cleaning for improving the remaining steps, and greening for evaluating methods that either automate or off-load work. A call-center case study runs through the book to illustrate many of the techniques.

This book critically analyzes the concept of strategic management accounting, the implications this emerging paradigm will have on the accounting profession, and the ramifications for businesses at large. This research examines current literature, and illustrates these concepts with current market examples. This manuscript approaches the topic in a way that is unique by linking the concept of SMA to the integrated reporting framework. In essence, strategic management accounting is a theory with broad-based support, but the IR framework and reporting structure provides a vehicle through which progress, costs, and benefits of a more strategic accounting function can be evaluated. Focusing on principles, primarily for internal management utilization, the following provides an outline and summary of concepts and techniques that can be used to elevate the role of the management accounting function. Whether you are a management expert, an accounting professional, or simply someone looking to keep up to date with emerging business trends, this text provides the content, and action-oriented steps to meet those expectations.

The role of the catering and convention service manager (CCSM) is diverse and must juggle event components. This book imparts authors' in-depth knowledge of what a CCSM does, what emotional and technical skills are required, how to relate to planners, and execute contracts. It covers communication, food and beverage information, banquet service styles, menu planning, and event space setup standards. Included are best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and tradeshows. The authors also discuss how this industry operates within casino properties. Then, the revenue upsell opportunities for all stakeholders, industry accounting, and the paperwork that pulls it all together.

Quality is a discipline that focuses on product and service excellence. This book is about improving the quality of products and services. The improved quality and reliability lead to higher perceived value and increased market share for a company, thereby increasing revenue and profitability. The book discusses the concepts and dimensions of quality, costs of poor quality, the importance of quality in this highly competitive global economy, and quality programs-Six Sigma and Lean Six Sigma that focus on improving quality in industries. The text integrates quality concepts, statistical methods, and one of the major tools of quality-Statistical Process Control (SPC)-a major part of Six Sigma control phase. A significant part of the book is devoted to process control and the tools of SPC-control charts-used for monitoring, controlling, and improving the processes by identifying the causes of process variation. The fundamentals of control charts, along with SPC techniques for variables and attributes, and process capability analysis and their computer applications are discussed in detail. This book fills a gap in this area by showing the readers comprehensive and step-wise solutions to model and solve quality problems using computers.

Leveraging cultural diversity is an important element for competing in the global market. Understanding the overall macroeconomic landscape of emerging and frontier markets enables corporations and international business professionals to fully realize the potential for strategic globalization. Most transnational and multinational corporations have made substantial progress in their globalization efforts by establishing operations in several countries and offshoring certain processes to countries with capabilities and growth potential. However, while these recent globalization efforts have their roots in cost arbitrage, successful companies must understand that globalization can be a means for shoring up competitive advantage to diversify intellectual capabilities and growth and improve quality enhancement opportunities. This book looks at how one can move forward from the current situation. Most people still see cultural differences as a barrier to success. The authors demonstrate how one can, instead, leverage from the cultural diversity and create better, more competitive companies, better leaders, and hopefully a safer and more sustainable world.

Presents the viewpoints of thought leaders in the contemporary education landscape. With insights from academic administrators and experts from around the world, this book is poised to be the official 'how to guide' for success in the management of educational institutions.

The premise of the book is that the study of money should commence at the most general level. Consequently, the book is anchored in the context of monetary systems (commodity, fiduciary, and fiat monies).The intent is to give the student of money a very broad perspective. It allows the reader to understand, for example, how the money we use today differs from money used in the past, or how our current money relates to money discovered by anthropologists in isolated subcultures. Money is a market phenomenon. It originated as a spontaneous social institution, and its use is still inextricably tied to market exchange. Therefore, the analysis of money occurs in a market setting. Use of monetary systems and a market setting as the underlying parameters ideally positions the reader to examine money in its various uses: as foreign exchange, in credit markets, and as an instrument of monetary policy. The material in the book is suited for upper-division college students and business professionals with an interest in reaching an understanding of money.

Data mining has become the fastest growing topic of interest in business programs in the past decade. This book is intended to describe the benefits of data mining in business, the process and typical business applications, the workings of basic data mining models, and demonstrate each with widely available free software.

Risk management has become a key factor of successful organizations. Despite risk management's importance, outdated and inappropriate ideas about how to manage risk dominate. This book challenges existing paradigms of risk management and provides readers with new concepts and tools for the current dynamic risk management environment. The framework for the book is a series of questions that allows for an interesting and thought-provoking look at current ideas and forward-looking concepts. This book, intended for senior managers, directors, risk managers, students of risk management, and all others who need to be concerned about risk management and strategy, provides a solid base for not only understanding current best practice in risk management, but also the conceptual tools for exploiting emerging risk management technologies, metrics, regulations, and ideas. The central thesis is that risk management is a value-adding activity that all types of organizations, public, private as well as not-for-profit, can use for competitive advantage and maximum effectiveness.

Every one of us produce and/or use services on a daily basis. Each of these services provision requires both physical and nonphysical resources, and have potentially short and long-term effects on both the local and the global scales. Thus, in order to perpetuate the services for long periods of time without negatively influencing the natural or social environment, we should produce and deliver sustainable services. In Sustainable Service, readers will find an overview on the main paradigms, concepts and terminology in the fields of sustainability and service science, in the process discussing the benefits to be gained by - and the challenges entailed in - their reciprocal relationship. In addition, they will find techniques to enhance the sustainability of services by integrating smart use of resources with behaving with environmental and social awareness. Finally, adopting the ideas in the book will promote the co-creation of sustainable services between provider and customer while turning the customer to a provider of sustainability to current and subject generations.

The goal of this book is to describe information search strategies and techniques critical for business practitioners and to pinpoint credible sources of information on specific topics in company and industry research. In today's information age, businesses have an ever-growing need to obtain quality information in a timely manner and incorporate it effectively into decision making, and when such a need occurs business managers often face a situation of performing information research themselves with a limited budget. Rather than frantically running searches on random websites with much time wasted, it is imperative that they understand the nature of business information research, develop a systematic plan for data collection, and use appropriate information from credible sources. Learning and becoming familiar with the significance of these information resources is a key for successful business research.

Globalization has made the managerial role transnational. Managers work, interact or conduct business with people across geographies. They need to have knowledge of internationally recognized standards/practices. This textbook provides an alternative paradigm for management education written from an academic as well as practitioners' perspective.

A contrarian challenge to the status quo, this book vigorously champi-ons healthy skepticism in management theory and practice. Several com-mon management maxims - often taken for granted as truisms - are examined and debunked with evidence-based arguments. The constant repetition of these flawed tropes perpetuates their mythological status and limits personal and organizational performance. Far from a business as usual business book, Deconstructing Manage-ment Maxims has been researched with academic rigor yet written in an approachable style. Unafraid of taking on conventional business wisdom, it contains some controversial yet substantiated positions that will pro-voke critical thinking and debate. After all, sacred cows and long-believed tenets of management lore do not go away quietly. A clear message from this book is that you don't have to believe everything you read or hear-be it in the classroom or at work! It offers a refreshing break from the constant drumbeat of dronish corporate and academic cliches. This book is best appreciated by readers wanting to think critically about important management phenomena.

If you have been frustrated by very technical statisticalprocess control (SPC) training materials, then this is thebook for you. This book focuses on how SPC works andwhy managers should consider using it in their operations. It provides you with a conceptual understanding ofSPC so that appropriate decisions can be made about thebenefits of incorporating SPC into the process managementand quality improvement processes. Today, there is little need to make the necessary calculationsby hand, so the author utilizes Minitab and NWAQuality Analyst-two of the most popular statistical analysissoftware packages on the market. Links are providedto the home pages of these software packages where trialversions may be downloaded for evaluation and trial use. The book also addresses the question of why SPCshould be considered for use, the process of implementingSPC, how to incorporate SPC into problem identification,problem solving, and the management and improvementof processes, products, and services.

An organization's people are their most important resources. Infectious Innovation will teach you how to systematically collect employee ideas, and then turn them into improved and sustainable profits.

Provides a regional analysis and a country scan of the CIS regional block economies. The book examines its history since the breakup of the formal Soviet Union and the formation of the CIS bloc, including creation of regional agreements such as the CIS Free Trade Area and the Eurasian Economic Union.

The Anti-Bubbles is a contrarian framework that challenges the status quo and complacency of Global Markets towards the false belief/misconception that central banks and governments are infallible and in full control. A forward-looking analysis of the opportunities, risks, and unintended consequences associated with testing the limits of monetary policy, testing the limits of credit markets, and testing the limits of fiat currencies. This book presents both sides of the story, including Larry Summer's "e;prudent imprudence for fiscal expansion"e;, George Soros' "e;reflexivity theory applied to monetary policy"e;, Mohamed El-Erian's "e;T-juction and diplomatic neutrality"e;, along the "e;Lehman Squared"e; and "e;Gold's Perfect Storm"e; investment theses, and coins innovative ideas such as "e;anti-bubbles"e;, "e;the acronyms"e;, or "e;monetary supercycle"e;, which join a series of innovative concepts such as "e;The Flattening of the Energy World"e;, "e;The Energy Broadband"e;, or "e;The Battle for Supply"e;, from Diego's first book.

The purpose of this work is to show some advanced concepts related to Excel based financial modelling. Microsoft Excel(TM) is a very powerful tool and most of the time we do not utilize its full potential. Of course, any advanced concepts require the basic knowledge which most of us have and then build on it. It is only by hands-on experimentation that one learns the art of constructing an efficient worksheet. The two volumes of this book cover dynamic charting, macros, goal seek, solver, the routine Excel functions commonly used, the lesser known Excel functions, the Excel's financial functions and so on. The introduction of macros in these books is not exhaustive but the purpose of what is presented is to show you the power of Excel and how it can be utilized to automate most repetitive calculations at a click of a button. For those who use Excel on a daily basis in financial modeling and project/investment evaluations, this book is a must.

The purpose of this work is to show some advanced concepts related to Excel based financial modelling. Microsoft Excel(TM) is a very powerful tool and most of the time we do not utilize its full potential. Of course, any advanced concepts require the basic knowledge which most of us have and then build on it. It is only by hands-on experimentation that one learns the art of constructing an efficient worksheet. The two volumes of this book cover dynamic charting, macros, goal seek, solver, the routine Excel functions commonly used, the lesser known Excel functions, the Excel's financial functions and so on. The introduction of macros in these books is not exhaustive but the purpose of what is presented is to show you the power of Excel and how it can be utilized to automate most repetitive calculations at a click of a button. For those who use Excel on a daily basis in financial modeling and project/investment evaluations, this book is a must.

This volume is the second of a three-volume set designed for use in a course in applied international corporate finance for managers and executives. This volume's issue is how uncertain foreign exchange (FX) rate changes affect a firm's ongoing cash flows and equity value, and what can be done in terms of hedging this risk using financial instruments. The accounting implications are also considered. Numerous examples of real-world companies are used. The volume contains a hypothetical case that ties the material together. The first volume reviews some basics of FX rates: Introduction to Foreign Exchange Rates, 2nd edition, Business Expert Press, 2016. The third volume deals with the estimation of the cost of capital for international operations and the evaluation of overseas investment proposals: Applied International Finance II: International Cost of Capital and Capital Budgeting, 2nd edition, Business Expert Press, 2017.

This practical book sets out how HR can become a true business partner. It will require a rethinking of HR's contribution to the organization in the future. All the key topics are covered in this work from a specific HR strategic model, reshaping of HR to align itself better with the business, and a number of new tools and techniques to aid in creating real financial value to the organization. Many HR personnel have already jumped onto the title of calling themselves a business partner, but what this involves is a very different and complex skill set as well as a new process approach to creating added value. Being a business partner is a very different and exciting approach to creating measurable value, specifically from HR activities and interventions.

Draws on examples from various parts of the business world and societies to prepare students, scholars, and entrepreneurial managers to deal with the challenges presented by a new and diverse business environment to create business plan for a social venture.

The accelerating pace and diffusion of technological change has taken control of an ever-growing fraction of the world economy. This fraction is being assimilated into a different set of economic fundamentals, such as the rapid and exponential price deflation inherent to technology. The effect of this was insignificant until recently, but is now beginning to create conspicuous distortions in many economic metrics, and is just years from being the dominant force across the entire economy. In response to technological deflation, the central banks of the world will have to create new money in perpetuity, increasing the stream at an exponentially rising rate much higher than is currently assumed. This now-permanent need for monetary expansion, if embraced, can fund government spending more directly. This in turn creates a very robust, dynamic, and efficient safety net for citizens, while simultaneously reducing and even eliminating most forms of taxation by 2025. Failure to recognize that technological deflation mandates permanent and ever-rising central bank monetary expansion that can and should gradually become the primary source of government spending will precipitate a major financial crisis starting as soon as 2017.

Sustainability is changing and changing rapidly. It is becoming more widespread as companies and customers uncover its power and attractiveness and sustainability also receiving more attention in the press. Support for sustainability lies within new tools, frameworks, and approaches. The authors capture these and other developments in this two volume second edition of Developing Sustainable Supply Chains. In the first volume, the authors assess major management opportunities; the second focuses on implementation; when combined the result is a complete, action-oriented treatment of sustainability. Written by two of the leading academic researchers in this area, this series introduces the reader, whether they are student, manager, or experienced sustainability advocate, to the various tools, frameworks, and approaches that work.

This book provides a multi-perspective approach to sustainability and value chains to allow understanding from a variety of disciplines and professional backgrounds. Some of the key features of this book include: Short vignettes of important trends along with relevant management issues; Evidence-based management examples from leading multinational companies, small, and medium enterprises spanning supply chains; References to appropriate tools, emerging technology, and practices; Chapter action items for the reader to take a deeper look at integration opportunities involving sustainability and supply chain management; An action-learning approach to applying concepts and tools so readers from any functional perspective can implement and manage sustainability projects including; Guidelines on how to move forward with your first supply chain sustainability initiative.

As exemplified by Apple and Google, maximizing the wealth of organizations involves what Joseph Schumpeter described as "e;creative destruction."e; This occurs when scientific or technological breakthroughs lead to the launch of a radically new product or service at a time when there often is little or no evidence of the existence of an identified market opportunity. The world is currently involved in the third Industrial Revolution and academic research and real-world case studies have validated the fact that the management of technology-driven entrepreneurship is a somewhat different process to that of market-driven entrepreneurship. The existence of these differences generates the perspective that benefit exists in identifying managerial guidelines that can be of assistance in ensuring the success of technological entrepreneurship projects in both start-ups and existing businesses. Hence the aim of this text is to draw upon academic theory and real-world case materials as the basis for defining 86 key managerial guidelines for optimizing the outcome from involvement in technological entrepreneurship.

This book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It focuses on the challenges of applying digital technologies in developing countries, where dramatic results can be realized. It addresses questions like these: How can digital technologies help enhance transparency, accountability, and participation to improve service design and delivery? Where are the opportunities to enhance key areas of governance and public service delivery? What are the promising practices to strengthen supply and mobilize demand for good governance and service delivery? What are the emerging lessons from recent experience? The author explains with real cases how ICT can be deployed to improve public sector efficiency and accountability for resource management; improve access and quality of public services for citizens; enhance transparency and reduce costs of government-business transactions, support entrepreneurship, attract private investment, and reduce the burden of regulation; and enhance the effectiveness of political oversight and policy institutions. This book details the importance of understanding the social, political, and institutional contexts and the policies that might scale up ICT for governance and public service improvement.

Accounting history continues in Volume 2 with six chapters, four supplements, plus conclusions. Chapters 1 to 3 of the second volume cover specialty topics, specifically auditing, taxes, and government accounting. Chapters 4 to 6 march along from the New Deal to beyond the mortgage meltdown and Great Recession. Supplements include audit opinions (the audit reports written for the annual financial audits), the scandals and corruption associated with accounting fraud, the formal standard setting process creating generally accepted accounting principles (GAAP), and finally computer technology, a key component of the accounting profession-and civilization. The concept of accounting as a profession developed by the 19th century, as accounting-related services (bankruptcy, taxes, and auditing) became important enough to hire experts and separate businesses to support these functions. Soon, licensing was required. Auditing and tax proved to be major money-makers for accountants. Accounting firms became mammoth and global (especially the Big 4) providing audit, tax and consulting services to giant multinational corporations as well as smaller business, governments, nonprofits organizations, and individuals. The rest of the book covers accounting since the early 20th century, when accounting became increasingly sophisticated and important to the commercial and political worlds. The 1920 reverted to "e;free markets,"e; financial market manipulation and speculation, fueled by abundant credit precipitating a boom; then the Great Depression, followed by FDR's New Deal. Chapter 5 covers most of the post-World War II period. Chapter 6 covers the bubbles and busts of the late-20th century and beyond, with particular attention to Enron. Conclusions summarize the last 10,000 years of accounting, its overall impact on civilization, and predictions for the future.

Central banks do not print growth. The financial crisis was much more than the result of an excess of risk. The same policies that created each subsequent bust are the ones that have been implemented in recent years. This book is about realistic solutions for the threat of zero-interest rates and excessive liquidity. The United States needs to take the first step, defending sound money and a balanced budget, recovering the middle-class by focusing on increasing disposable income. The rest will follow. Our future should not be low growth and high debt. Cheap money becomes very expensive in the long run. There is an escape from the Central Bank Trap.