Bøker utgitt av CABI Publishing

"Stress can have a deleterious effect on people's health, but a growing body of evidence suggests animals can have a positive effect on people's stress levels. This book showcases a rich collection of papers from Human-Animal Interactions, highlighting research pertaining to pets, and to animal assisted therapy in school and professional settings"--

Demand-led breeding has the potential to combine the best of institutional and commercial approaches to produce plant varieties that are really needed. This book shows how the approach works in practice with case studies and analysis.

The zebrafish is fast becoming the vertebrate model of choice in biomedical research. This book is written by facility managers and researchers, with daily hands-on experience of husbandry and experimental implementation of this species.

This book is a study and revision guide for students following programmes of study in which mammalogy is an important component. It contains 600 multiple-choice questions (and annotated answers) set at three levels - foundation, intermediate and advanced.

"Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond"--