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This new edition of Nick Moore's highly successful "e;How to do Research"e; offers an accessible guide to the complete research process. It focuses on the day-to-day requirements of project, managing a piece of research right through from the formulation of the initial idea, to the development of a research proposal and then to the writing up and disseminating of results. Updated throughout, it also contains new and expanded sections on in-house research; the use of sub-contractors and market-research companies; the use of the internet as a research tool; and ethical issues. The book provides practical help and guidance to anyone undertaking academic or social research, whether through work or study. Part One of the book follows a step-by-step guide to the research process itself: develop the research objectives; design and plan the study; write the proposal; obtain financial support for the research; manage the research; draw conclusions and make recommendations; write the report; and; disseminate the results. Part Two offers an introduction to some of the more common research methods, and takes the reader through the processes of collecting and analysing data, including sampling, surveys, interviewing, focus groups and capturing data. This book offers a wealth of invaluable guidance to both new and experienced researchers, presented in a clear, simple style. It is ideal for professionals undertaking research and the evaluation of services; for undergraduate and postgraduate students undertaking dissertations and other research projects; and as an introductory text on research methods courses in any social science discipline.

Memory institutions such as libraries, archives, galleries and museums all share pressing concerns about preserving heritage. This book charts the diversity of preservation management in the contemporary information landscape, and offers guidance on preservation methods for the sustainability of collections from a range of international experts.

With the increasing availability of digital resources, it is vital for those involved in purchasing them to get to grips with the complexities of contracts, costs and the relationships that exist between subscriber and publisher. "e;Negotiating Licences for Digital Resources"e; is a practical guide on how to get the best deal for online subscriptions. The processes outlined in this book can be applied to a wide range of electronic products, ranging from e-journals to multi-modular databases. There are practical tips and guidance on what to focus on during the course of the negotiation and, most importantly, what preparation is needed to ensure that you gather the necessary amount of information to achieve the best outcome. The text guides you logically through the stages of negotiation, from initial awareness of your organization's needs to making the contract more understandable, and offers advice on the skills and techniques of negotiation, whether in written or face-to-face scenarios. This book can act as a reference tool for experienced negotiators, or as a primer for those who have never before been involved in the process. It is essential reading for information professionals, knowledge managers, online resource buyers and procurement officers across all sectors, and will also be of interest to publishers, e-journal agents and vendors of online resources.

Part of the "Digital Futures" series, this book presents information managers with strategic and practical issues to consider when making the decision to digitize their collections. It runs through the process step by step, and outlines the techniques available to deal with a range of resources.

Designed to present a holistic view of the digital library scene, this text is based on evidence from examples of major digital library research projects around the globe. It is intended for students of digital librarianship and related courses and for practitioners and researchers.

Public libraries have changed beyond anyone's predictions in the past ten years and are at a vital stage in their historical development. This timely book is the first standalone text to examine the role and services of the UK public library in the 21st century context. The book discusses the nature and functions of the modern public library service, from its beginnings as the street-corner university, through its delivery of state-of-the-art services and beyond. At the heart of the book is a passionate argument for the professional and public significance of the public library service. The key chapters are: public libraries - the modern context; historical development of public libraries; equity of access; cultural and leisure roles; information, advice and informed citizenship; lifelong learning; the impact of ICT; management, governance and budgeting issues; performance measurement and evaluation; professional and staffing issues; marketing, branding and buildings; and, the public library of tomorrow. Of interest to all students and researchers of library and information science, as well as professionals in public libraries, this book is an advocacy tool for an essential service consistently under pressure.

Integrates the theory and practice of library management. Emphasizes the contextual and contingent nature of library management.

If you want to provide an information service that truly fulfils your users' needs, this book is essential reading. The book supports practitioners in developing an information needs analysis strategy and offers the necessary professional skills and techniques to do so.

These new Guidelines are the recommendations of CILIP for the effective management of learning resource services in colleges.

This title looks at the Internet, intranet and information management across sectors, and emphasizes the important role that LIS professionals should play in website management. Its focus is more on the non- technical issues such as planning and establishing a website, and identifying appropriate information to appear on it.

Offering useful advice for any information professional eager to prosper in the library and information environment of the 21st century, this title offers guidance on managing every stage of your career, from new entrants and mid-career professionals to more senior positions.

Much of the development in the tools and techniques for manipulating information has been ad-hoc and little attention has been paid to the broader issues of coherence and co-ordination of the information increasingly used to drive modern organizations. This title addresses these broader issues.

Part of a three-volume cycle, this book presents a selection of key resources - accessible via the web and in print. Resources within the 12 groupings are divided between 100 generally recognizable subject fields, and then allocated to one of 13 standard resource categories. It is intended for LIS professionals, research workers and students.

Many organizations do not yet have a formal programme of records management, but increasingly they are recognizing the benefits of well managed records and the serious consequences of inadequate records systems. Establishing records management and maintaining an effective programme requires specialist expertise. This essential manual of practice provides a detailed guide to the concepts, skills and techniques of records management for organizational staff who have a responsibility for setting up, maintaining or restructuring a records management programme. It offers invaluable advice on the management of records in both electronic and traditional paper media, and focuses on the following areas: understanding records management; analysing the context for records management; classifying records and documenting their context; creating and capturing records; managing appraisal, retention and disposition; maintaining records and assuring their integrity; providing access; implementing records management. The appendices provide a wealth of additional information including a list of standards for records management, an annotated bibliography and sources of further information, and details of professional and advisory bodies. This much needed manual is an indispensable purchase for organizations wishing to introduce better practices for managing their records. The book is intended to be of value to experienced records managers as well as LIS practitioners and newcomers to the field. It should be on the desk of every manager and every information professional with responsibility for records management.