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Lead your business through the crisis.As the pandemic is exacting its toll on our lives and wreaking havoc in the global economy, HBR is helping companies and managers make sense of this unprecedented situation and lead employees through it. What should you and your company be doing right now to counter these challenges?Coronavirus and Business: The Insights You Need from Harvard Business Review is a compilation of sixteen recent articles from HBR.org. It provides you with essential thinking about keeping your company running remotely, managing your business through disaster and recovery, and finding it within yourself to lead with resilience through the crisis.Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues--blockchain, cybersecurity, AI, and more--each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas--and prepare you and your company for the future.

Did you know that job candidates who jokingly ask for high salaries receive better offers than those who don't? Or that retail salespeople who mimic the way their customers speak and behave end up selling more? Culled from Harvard Business Review's popular newsletter, The Daily Stat, this book offers a look at insights that both amuse and inform.

The best of Clayton Christensen's seminal work on disruptive innovation, all in one place.No business can afford to ignore the theory of disruptive innovation. But the nuances of Clayton Christensen's foundational thinking on the subject are often forgotten or misinterpreted. To achieve continuing growth in your business while defending against upstarts, you need to understand clearly what disruption is and how it works, and know how it applies to your industry and your company. In this collection of Christensen's most influential articles-carefully selected by Harvard Business Review's editors-his incisive arguments, clear theories, and readable stories give you the tools you need to understand disruption and what to do about it. The collection features Christensen's newest article looking back on 20 years of disruptive innovation: what it is, and what it isn't.Covering a broad spectrum of topics-business model innovation, mergers and acquisitions, value-chain shifts, financial incentives, product development-these articles illuminate the impact and implications of disruptive innovation as well as Christensen's broader thinking on management theory and its application in business and in life.This collection of best-selling articles includes: "e;Disruptive Technologies: Catching the Wave,"e; by Joseph L. Bower and Clayton M. Christensen, "e;Meeting the Challenge of Disruptive Change,"e; by Clayton M. Christensen and Michael Overdorf, "e;Marketing Malpractice: The Cause and the Cure,"e; by Clayton M. Christensen, Scott Cook, and Taddy Hall, "e;Innovation Killers: How Financial Tools Destroy Your Capacity to Do New Things,"e; by Clayton M. Christensen, Stephen P. Kaufman, and Willy C. Shih, "e;Reinventing Your Business Model,"e; by Mark W. Johnson, Clayton M. Christensen, and Henning Kagermann, "e;The New M&A Playbook,"e; by Clayton M. Christensen, Richard Alton, Curtis Rising, and Andrew Waldeck, "e;Skate to Where the Money Will Be,"e; by Clayton M. Christensen, Michael E. Raynor, and Matthew Verlinden, "e;Surviving Disruption,"e; by Maxwell Wessel and Clayton M. Christensen, "e;What Is Disruptive Innovation?"e; by Clayton M. Christensen, Michael E. Raynor, and Rory McDonald, "e;Why Hard-Nosed Executives Should Care About Management Theory,"e; by Clayton M. Christensen and Michael E. Raynor, and "e;How Will You Measure Your Life?"e; by Clayton M. Christensen.

Uses stories from a range of top companies to illustrate why building loyalty is more important than ever - and how to do it.

"The one book every innovator and every entrepreneur needs to make a difference in the world. Social innovation and social entrepreneurship are rising forces in the world. As stakeholder capitalism takes root, and as the extent of systemic challenges becomes clear-from climate change to income inequality to food security to healthcare and beyond-more and more of the best and brightest will feel a calling to become innovators and entrepreneurs who develop and deploy solutions to the world's thorniest problems. But it won't be easy: innovation is not the prerogative or privilege of any organizational form or legal structure. Solutions often require the active collaboration of constituents across government, business, and the nonprofit worlds. Social innovators and entrepreneurs need a handbook to guide them on the journey to changing the world. Frontiers in Social Innovation is an essential volume for becoming a difference maker. Filled with contributions from a who's who of the smartest thinkers and most experienced practitioners, Frontiers in Social Innovation provides the knowledge you need to succeed as a social innovator. Contributions cover the waterfront, including: high-performance leadership to drive social change, design for extreme affordability, scaling social innovation, corporate decarbonization, social innovation and healthcare in the postpandemic world, donor-advised funds and impact investing. Through the voices of those already doing it, including Paul Brest, Kim Starkey, Matthew Bannick, Gloria Lee, and many more, Frontiers in Social Innovation brings to life the challenges and opportunities of the field through case studies in healthcare, education, climate, and responding to a global pandemic. No stone is left unturned in this indispensable volume for anyone who wants to make a difference in the world through innovation and entrepreneurship"--

A Must Reads that will cover classic issues such as providing strategic oversight to emerging challenges such as activist shareholders.We've read everything we've ever published on boards and corporate governance so you don't have to.Covers classic challenges such as increasing diversity, ensuring a culture that reflects company values, and providing strategic oversight while also addressing emerging issues such as shareholder activism, cybersecurity, and ever-shifting regulations, and more.Provides a content mix of research-based pieces to first-hand advice and experience to practitioner interviews.Audience: Leaders who currently serve--or aspire to serve--on boards. Potential for smaller sub-audience of CEOs and other senior executives who need to interact with boards, who might want to read this book to see what's top of mind for board members.

Your next act starts now.You're ready for something new, but it's hard to start over. Just the idea of trading the security you have now for the unknown or throwing away the education and time you've invested in your current career can plunge you into a swirl of indecision and anxiety. But mixing things up every few years is an increasingly normal and cyclical part of a healthy work life--a way to gain new skills and stretch your existing ones by applying them to different contexts.Whether you know what you want to do next or you're still evaluating options, the HBR Guide to Changing Your Career will help you:Imagine other professional selvesIdentify the skills you need--and those you already possess that will transfer to another industryAssess the financial implications of the change you're consideringTry out new roles without endangering your current jobExplain a seemingly winding career pathPitch yourself into a new role

ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you're juggling others' needs at the expense of your own?By managing up, down, and across the organization. Your success depends on it, whether you're a young professional or an experienced leader.The HBR Guide to Managing Up and Across will help you:Advance your agenda-and your career-with smarter networkingBuild relationships that bring targets and deadlines within reachPersuade decision makers to champion your initiativesCollaborate more effectively with colleaguesDeal with new, challenging, or incompetent bossesNavigate office politics

Whats your entrepreneurial profile?Do you have what it takes to build a great business?In this book, three prominent business leaders and entrepreneursnow venture capitalists and CEO advisersshare the qualities that surface again and again in those who successfully achieve their goals. The common traits? Heart, smarts, guts, and luck.After interviewing and researching hundreds of business-builders across the globe, the authors found that every one of themfrom young founder to seasoned CEOholds a combination of these four attributes. Indeed each of us tends to be biased toward one of these traits in our decision-making, and figuring out which trait drives you will lead to greater self-awareness and likelihood of success in starting and growing a business.So are you: Heart-dominant, like renowned chef Alice Waters or Starbuckss Howard Schultz? Smarts-dominant, like Jeff Bezos of Amazon or legendary investor Warren Buffett? Guts-dominant, like Nelson Mandela or Virgins Richard Branson? Or are you most defined by the luck trait, like Tony Hsieh of Zappos (and a surprisingly high proportion of other successful entrepreneurs)?Heart, Smarts, Guts, and Luck includes the first Entrepreneurial Aptitude Test (E.A.T), a simple tool to help determine your specific profile.Though no single archetype for entrepreneurial success exists, this book will help you understand which traits to dial up or dial down to realize your full potential, and when these traits are most and least helpful (or even detrimental) during critical points of a company lifecycle. Not only will you know how to build a better business faster, youll also take your natural leadership style to the next level.

What does it take to lead a global business?What makes being a global business leader today such a complex task? Its more than mastering your knowledge of various geographies and cultures, though that is essential. But to succeed, you must also master the complex mind-set and competencies needed to lead in todays fully globalized world. Not an easy assignment.Enter ngel Cabrera and Gregory Unruh. In Being Global, they pull from their extensive experience as well as research they conducted at the Thunderbird School of Global Management, which has been cited by the Financial Times, U.S. News and World Report, and The Economist for its authority on global business. In Being Global, Cabrera and Unruh define a new context for global leadership, vividly illustrating both the challenges and the opportunities facing todays executives. How can you be effective? What new skills must you learn in order to be successful? What do international teams do to stay connected while still producing results on a regional scale?Being Global is written for leaders at all levels of their careerswhether in big business or small, private sector or governmentwho aspire to think and act globally and who need some help getting there. Being a global citizen is just the starting point. Cabrera and Unruh provide the tools and guidance to help you develop even deeper leadership skills, to benefit both you and your organization.

Dithering. Decisions that turn out wrong. Decisions that people sabotage or don't know how to implement. If your company's experiencing these problems, it's not alone. Most organizations don't know how to make and execute good decisions. And they're paying a high priceas profitability and competitiveness erode.It doesn't have to be this way. In Decide and Deliver, the authors draw on Bain & Company's extensive research to present a five-step process for improving your firm's decision effectiveness:1. Assess your decision effectivenessand how your organization affects it.2. Identify your critical decisions.3. Set individual critical decisions up for success.4. Ensure that your company enables and reinforces great decision making and execution.5. Embed the changes in everyday practice.Master this process, and you see immediate results: people across your organization collaborate to make crucial decisions better and faster than your rivals. And they execute them flawlessly-fueling unprecedented financial performance.Filled with powerful hands-on tools and detailed examples from companies as varied as Ford Motor Company, British American Tobacco, Telstra, Lafarge, and ABB UK, Decide and Deliver helps you make decision management a potent competitive weapon in your company.

The definitive work on business strategy for sustainability by the most authoritative voice in the conversation.More than ever before, consumers, employees, and investors share a common purpose and a passion for companies that do well by doing good. So any strategy without sustainability at its core is just plain irresponsible - bad for business, bad for shareholders, bad for the environment. These challenges represent unprecedented opportunities for big brands - such as Clorox, Dell, Toyota, Procter & Gamble, Nike, and Wal-Mart - that are implementing integral, rather than tangential, strategies for sustainability. What these companies are doing illuminates the book's practical framework for change, which involves engaging employees, using transparency as a business tool, and reaping the rewards of a networked organizational structure.Leave your quaint notions of corporate social responsibility and environmentalism behind. Werbach is starting a whole new dialogue around sustainability of enterprise and life as we know it in organizations and individuals. Sustainability is now a true competitive strategic advantage, and building it into the core of your business is the only means to ensure that your company - and your world - will survive.

Do you have an employee whose performance keeps deterioratingdespite your close monitoring? Brace yourself: You may be at faultby unknowingly triggering the set-up-to-fail syndrome. Perhaps things started off swimmingly. But then something--a missed deadline, a lost clientmade you question the person's performance. You began micromanaging him. Suspecting your reduced confidence, he started doubting himselfand stopped giving his best. You viewed his new behavior as additional proof of mediocrity, and tightened the screws further. In The Set-Up-to-Fail Syndrome, Jean-Francois Manzoni and Jean-Louis Barsoux show how this insidious cycle hurts everyone: employees stop volunteering ideas, preventing your organization from getting the most from them; you lose energy to attend to other activities; and your reputation suffers as other employees deem you unfair. Team spirit wilts as targeted performers are alienated. But the set-up-to-fail syndrome doesn't have to happen. The authors provide preventive measures, such as loosening the reins as new employees master their jobs. If the syndrome has already erupted, Manzoni and Barsoux explain how to discuss the dynamic with your employee and reverse the cycle.

When it comes to project management, success lies in the details. Part of the "The Harvard Business Essentials Series", this book walks managers through every step of project oversight from start to finish. It offers information on everything from planning and budgeting to team building and after-project reviews.

Building anti-racist companies by design creates great places to work for all.Business leaders ready to take a bold stance to make the world better for employees, for consumers, and for the greater community: Read this book.As leaders, you have the unique ability to reach thousands of employees and millions of consumers. It's time for you to build a truly diverse, equitable, and inclusive work environment and, by extension, a more just society.This book provides a comprehensive plan for leaders who are ready to get serious about diversity, equity, and inclusion (DEI) and to create an anti-racist company culture.As a Black man at the highest levels of corporate America for over thirty years, James D. White has built a deep understanding of how to operationalize and integrate DEI agendas. As CEO and Chairman of the global smoothie chain Jamba Juice, he led a remarkable turnaround to make the company a model of strong performance built on a foundation of a diverse, anti-racist culture. He also draws on the experiences of other leaders at the vanguard of DEI. White writes with his daughter, Krista White, who brings to this book the heart and sensibilities of a younger generation devoted to equity and inclusion and intent on justice.Practical lessons and real-world examples of techniques used by seasoned experts will empower leaders who, at this urgent moment, are asking themselves what so many have asked James White: What can I do?You can start by reading this book.

Learn. Leap. Repeat.Growth is the goal. Helping people develop their potential—enabling them to articulate and become the self they want to be, are capable of being, and that best serves them and others in the short and long term—is what we as individuals and leaders strive toward.But how do we grow? It turns out it happens in a predictable way, which means we can understand where we are in our growth and chart a way forward. In this compact, complete guide, Whitney Johnson dives more deeply than ever into the S curve of growth and learning so that you can envision how growth happens and direct yourself and others in your organization to create a culture that fosters it.The growth and learning journey comes in three phases: the Launch Point, the Sweet Spot, and the High End, and within each phase, individuals play roles that keep us moving up the curve toward our goals. Compelling examples of successful people will show you when and why growth is slow, how to keep going, what to do when growth and learning are almost too fast to keep up with, and how to leap from one growth journey to another.As individuals grow, so do organizations and societies. Growth is learning put into action, ideally action that betters the world as we better ourselves and our small niches, both personal and professional, within it. Growth occurs when learning is internalized, when we try something new and invest the effort to move it from being something we do to something we are.

Twoworld-renowned strategists detail the seven leadership imperatives fortransforming companies in the new digitalera.Digital transformation is critical. Butwinning in today's world requires more than digitization. It requiresunderstanding that the nature of competitive advantage has shiftedandthat being digital is not enough.In BeyondDigital, Paul Leinwand and Matt Mani from Strategy&, PwC's globalstrategy consulting business, take readers inside twelve companies and how theyhave navigated through this monumental shift: from Philips's reinvention from abroad conglomerate to a focused health technology player, to Cleveland Clinic'sengagement with its broader ecosystem to improve and expand its leading patientcare to more locations around the world, to Microsoft's overhaul of its globalcommercial business to drive customer outcomes. Other case studies includeAdobe, Citigroup, Eli Lilly, Hitachi, Honeywell, Inditex, Komatsu, STC Pay, andTitan.Building on a major new body of research, the authorsidentify the seven imperatives that leaders must follow as the digital agecontinues to evolve:Reimagine your company's place in theworldEmbrace and create value via ecosystemsBuild a systemof privileged insights with your customersMake your organizationoutcome-orientedInvert the focus of your leadershipteamReinvent the social contract with your peopleDisruptyour own leadership approachTogether, these sevenimperatives comprise a playbook for how leaders can define a bolder purpose andtransform their organizations.

Named the Best Management Book of 2021 by strategy+businessNamed one of this month's top titles in the Financial Times in September 2021Named to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture categoryA plan for conquering collaborative overload to drive performance and innovation, reduce burnout, and enhance well-being.Most organizations have created always-on work contexts that are burning people out and hurting performance rather than delivering productivity, innovation and engagement. Collaborative work consumes 85% of employees' time and is drifting earlier into the morning, later into the night, and deeper into the weekend.The dilemma is that we all need to collaborate more to create effective organizations and vibrant careers for ourselves. But conventional wisdom on teamwork and collaboration has created too much of the wrong kind of collaboration, which hurts our performance, health and overall well-being.In Beyond Collaboration Overload, Babson professor Rob Cross solves this paradox by showing how top performers who thrive at work collaborate in a more purposeful way that makes them 18-24% more efficient than their peers. Good collaborators are distinguished by the efficiency and intentionality of their collaborationnot the size of their network or the length of their workday.Through landmark research with more than 300 organizations, in-depth stories, and tools, Beyond Collaboration Overload will coach you to reclaim close to a day a week when you:Identify and challenge beliefs that lead you to collaborate too quicklyImpose structure in your work to prevent unproductive collaborationAlter behaviors to create more efficient collaborationIt then outlines how successful people invest this reclaimed time to:Cultivate a broad networknot a big onefor innovation and scaleEnergize othersa strong predictor of high performanceConnect with others to reduce micro-stressors and enhance physical and mental well-beingCross' framework provides relief from the definitive problem of our agedysfunctional collaboration at the expense of our performance, health and overall well-being.

Explores the surprising differences between black and white women's trials and triumphs on their way up the executive ladder. Based on research that spanned eight years, this work compares and contrasts the experiences of 120 black and white female managers in the American business arena.

Kids deserve a better digital future. Help them create it.When it comes to raising children in a digital world, every parent feels underprepared and overwhelmed. We worry that our children will become addicted to online games, be victims of cyberbullying, or get lost down the rabbit hole of social media. We warn them about all the things they shouldn't do online, but we don't do nearly enough to teach them the skills of digital well-being.It's time to start a new conversation. In Digital for Good, EdTech expert Richard Culatta argues that technology can be a powerful tool for learning, solving humanity's toughest problems, and bringing us closer together. He offers a refreshingly positive framework for preparing kids to be successful in a digital world—one that encourages them to use technology proactively and productively—by outlining five qualities every young person should develop in order to become a thriving, contributing digital citizen:Be balanced: understand when and how much tech use is healthyStay informed: discern between true and false informationBe inclusive: treat others with respect and kindness onlineBe engaged: use tech to strengthen family relationships and community connectionsStay alert: exercise caution and create safe digital spaces for othersThis practical guide will help parents and children discover the path to becoming effective digital citizens, all while making our online world a better place.