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Obstacles and challenges don't have to be accepted as "just the way it is." Growth and lasting change are possible. But the solution isn't external-it's all about shifting internal mindsets. In Shift, Nick Egan shows how to improve organizational leadership and personal and professional development by dismantling mental limitations and reclaiming freedom and flexibility. Combining studies in psychology and Buddhist philosophy, he demonstrates how to: • Deconstruct stories to open paths to progress• Understand interconnectivity to expand potential• Reframe difficulties as opportunities• Eliminate useless ideas to embrace positive solutions• Reduce addiction to urgency to increase productivity• Practice patience to avoid frustration• Achieve a "flow state" to transform your experience Filled with practical exercises and invaluable advice, Shift can help anyone meet challenges effortlessly, develop positive lifelong habits, and create a world of limitless possibility.

Healthy living nowadays seems to require spending one hour a day exercising, one-hour doing yoga, and one-hour shopping for or cooking an organic meal (plus eight hours of sleeping and some quality time with family). Who has time for that? If you have just five minutes a day, Dr. Jaime Hope can help you be healthier and still live your life.In Habit That!, Dr. Hope will teach you how to fight against waning motivation and overcome the inevitable roadblocks on the path to healthy living. You'll discover how simple, sustainable habits can reinforce the four pillars of health-eat, sleep, burn, and release-and support you in your daily life.Whether you're a busy mother of three or a recent retiree looking to get the most out of your twilight years, this book offers a range of tips and exercises you can use to start making a difference in your life today. Go live it up!

Good brand is just good business.Brand is the intentional leader's North Star. It helps us engage customers and employees, unleash our competitive advantage, and fuel enduring growth.And yet, despite this power, brand is grossly underused. Few leaders leverage brand fully, believing (wrongly) that brand is squishy and elusive. But when a tool this vital is dismissed, the business suffers mightily.The good news is that all leaders can ignite brand to create value.Lindsay Pedersen deconstructs what brand is and why it is indispensable for leaders. Then she shares her step-by-step process to tame the infinite possibilities and pinpoint a brand positioning that is true and robust-ironclad-to unlock the most value.In this book, learn how to… Leverage brand as a strategic platform for growing with purpose Lead more effectively with brand as your North Star Use brand to excite customers and employees Identify your Uncommon Denominator and Benefit Ladder Follow the principles of storytelling to generate business growth Brand is sorely underutilized. When you ignore it or use it only superficially, you forgo your most sustainable competitive advantage. It's time to start using brand as your North Star-it's time to make your brand ironclad.

Running a prosperous, resilient company is the goal of every entrepreneur, but there are essential steps to success that most people miss. This step-by-step handbook will help you better serve your business, clients, employees, and community with a quintet of common-sense practices every businessperson should master.Dr. Satya Mitra rose up from his poor childhood in rural India to become an influential business leader. In The 5 Cs, he unveils the process that enabled him to thrive as a businessman, leader, philanthropist, family man, and neighbor. By emphasizing how opportunities can arise from challenges, he shows how life's negative incidents can turn into positive outcomes and offers invaluable advice on honing your entrepreneurship abilities and leadership skills, developing sustainable relationships, and expanding your influence by becoming a force for positive change.When you lead, inspire, and give back to others, you can reap unparalleled rewards. The 5 Cs are the tools you'll need.

By providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out. In Thanks for Coming In Today, Charles Ryan Minton, president of CRM Hospitality and Consulting, shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron's experience memorable. With this book, you'll find immediate, low-cost solutions to transform your workplace culture into a customer-centric enterprise. Your employees and customers will be pleased-and so will you.

The milestones of success are obvious: the huge promotion, the big merger or sale of your company-maybe even an IPO. Once we achieve these milestones we'll finally feel complete, accomplished and whole, right? That's the biggest lie in business. The truth is, success creates a wicked hangover...and it's not one that aspirin can help. Kelsey Ramsden knows. After achieving every conceivable business milestone, scaling multiple companies to millions of dollars and being named Canadian Female Entrepreneur of the year twice (while battling cancer and raising three children), she didn't feel complete. Others had her on a pedestal. She felt hollow. Frustrated, she studied why. She studied this "success hangover" and talked to others who felt the same way. She explored why success doesn't mean fulfillment and how "what's next" can be the most difficult question to answer. She explored how our work becomes our identity...and how holding on to that identity can be crippling. This book isn't an answer key. It's a new set of glasses and a wingman to help you find your cure that's right for you. Kelsey explains why your big moment is often underwhelming (and why that's completely normal) and how to shorten the period of numbness and despair that can follow. She'll show you how to clear the fog, reclaim your drive and create a next act that makes you feel alive again. This book is your Success Hangover cure.

Unmotivated employees. Poor performance. High turnover. Addressing these problems should be the highest priority of your human resources managers, but they don't have time, because they spend the vast majority of their days dealing with paperwork. To do right by the people who work for you-and the clients they serve-you need to free HR from the burden of rote, repetitive, soul-draining procedures.People Processes reveals how you can use technology to streamline your personnel operations. Taking you through every component of HR workflow, Rhamy Alejeal lays out the steps for optimizing rote procedures such as onboarding, scheduling, payroll, reporting, compliance, and communication. You'll learn how to make the needed changes and, even better, discover what the employee experience looks like after you do.People are your most important asset. Implementing the strategies outlined in People Processes will boost your ability to attract and retain them-giving you a competitive advantage.

When your adult son or daughter is diagnosed with a serious mental illness, everything changes. Suddenly all your financial planning is thrown into turmoil as your focus turns from your needs to the immediate and long-term care of your child. The costs of diagnosis and treatments can derail your retirement plans unless you develop a financial strategy that provides for your child's future while safeguarding your own.Allen Giese has been where you are, and in this practical, compassionate handbook he offers invaluable advice, solutions, resources, and hope, including how to: Invest efficiently Apply for (and keep) government benefits Build a systematic financial plan Create ABLE accounts and special needs trusts Take advantage of strategic life insurance Avoid crucial mistakes And moreWhen mental illness strikes, you don't have to sacrifice your financial security. This book can be your lifeline to the best possible future for yourself and your children.

Most companies know that winning customers is key. But many don't realize that loyalty starts from the inside, with employees. To build a brand that truly motivates, they must take their employees from liking their jobs to loving them.As CEO of CPG Agency (A Nitrous Effect agency), which specializes in corporate and employee engagement, Keith Alper has seen the competitive edge gained by creating a culture that turns employees into brand advocates. In From Like to Love, he draws on real-life examples to present his proven process for turning any organization from appreciated to adored, including: Keeping a finger on the "pulse" of satisfaction Creating an engaged workforce Building open communication and trust Creating a competitive advantage with love And moreThe smallest shift can make a huge difference, making team members happier, more able to create value, and likely to be retained longer, impacting your bottom line.

People don't just buy products; they buy experiences. From the instant they consider a purchaseto the point when they're ready to toss an older model for a new one, every moment ofinteraction matters. Therefore, to be successful, a business must develop an experience with itsentire life cycle in mind-a holistic approach that will ensure a "wow" factor from beginning toend. Drawing on wisdom from over two decades as an Experience Architect, Tedde van Gelderen hascreated Experience Thinking(TM): a revolutionary design and insights technique that looks at allelements of a product's experience to create exceptional results. Focused on five keyperspectives-brand, engagement, content, product, and service-Experience Thinking(TM)embraces people in every aspect of the design process, ensuring that the audience's needs aremet each step of the way. Through the right mix of strategizing, researching, designing, andtesting, Experience Thinking(TM) helps get better experiences to market rapidly and successfullywhile simultaneously ensuring long-term delight. No matter what you're looking to create, from apps to intranets, SaaS and B2B commodities,Experience Thinking is a must-have guide to delivering cohesive, remarkable experiences thatwill delight long after the initial encounter.

Illness, disease, and aging aren't the only things attacking your wellness. The US healthcare system has failed to evolve like other industries, remaining fragmented and inefficient, unable to keep up with the changing needs of citizens, particularly those of Medicare age and veterans. But there is hope. Eventually, you or a loved one will be drafted onto the healthcare battlefield-and the best time to prepare is now. In Need to Know, Darwin Hale, a decorated retired military officer with more than twenty years in the healthcare arena, presents practical and objective strategies for managing the system's flaws based on military lessons learned. These solutions include how to Navigate a system that can cure or kill you Use wellness to fight disease Prepare for the future of personalized medicine Arm yourself with a battle plan You don't have to fight alone. Need to Know cuts through the red tape so you can get the care you deserve.

Perhaps you've dreamed of escaping the stress of your everyday routine by taking a year off to explore the world with your loved ones. Maybe you've thought about changing your life - getting out of the rat race - but dismissed it as impossible. Well it's not. The Dailey family did it. Now your family can also. When Adam Dailey put his professional life on hold and took a twelve month "family sabbatical," the future of his business was uncertain. But instead of waiting for a "right time" that would never come, Adam, his wife, and their four children set off on an epic trek across Latin America, Australia, Asia, and Europe that brought the family closer together than ever before. At once a fascinating memoir of a life-altering adventure and an essential how-to guide, this volume supplies all the information you'll need for your own successful family sabbatical--from how to plan and finance it to schooling on the road to dealing with the unexpected and managing obligations back home. There are risks, but the rewards are enormous. All it takes is spontaneity, flexibility, and the courage to take the leap!

Bankruptcy is often seen as the end of the road for a broken business: an admission of failure. But despite the stigma surrounding it, bankruptcy can actually allow a company to restart, renew, and improve-as long as it's done right. When Gregory K. McDonough faced his own professional "death spiral," he took a deep dive into the bankruptcy process and realized that bankruptcy could help revive his business. Now, he draws on his knowledge as a Certified Insolvency and Restructuring Advisor and his personal experiences to create a practical guide to staying mentally and strategically strong while navigating bankruptcy. The Turnaround provides vital information and coaching on the key elements of the process, including the following: What bankruptcy means When to declare bankruptcy How to make hard decisions From whom to get help When to dissolve How to protect your personal life What plans to put in place to rebuild Going bankrupt does not mean giving in. With the right plan of action, commitment, and mind-set, it can be the first step in turning a bad situation into a positive outcome.