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From the New York Times bestselling author of The Millionaire Next Door, the classic guide on how to market to the rich.
Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer experience--which generates heightened profitability in the age of rapid information flows and expanding customer expectations.
Bestselling robotics author Gordon McComb shows how to build seven fun, functional, and affordable robots that roll, walk, talk, crawl, slither-and even sling insults-all using the popular Arduino microcontroller.
The second edition of this bestselling beginner electricity title, written by prolific and popular author on the topic, contains all-new quiz and exam questions and is even more aligned with standard electricity curricula.
Now in full color-the new edition of the preeminent dictionary of architectural terms features definitions for green, sustainable, and ecological architecture.
This book presents concise, practical information on structural design using steel, masonry, and timber in one, handy volume-and can be used as a Professional Engineer/Structural Engineer exam study guide!
The new edition of this comprehensive guide to power quality has been updated to include expanded coverage of interruptions and voltage sags.
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.1,000 questions and answers prepare you for the USMLE Step 1!The only comprehensive Q&A review for the USMLE Step directly linked to high-yield facts from Dr. Le's First Aid for the USMLE Step 1, this essential study guide offers 1000 board-style questions and answers, easy-to-navigate, high yield explanations for correct and incorrect answers, and more than 350 accompanying images. Features: 1000 board-style questions and answers -- reviewed and approved -- by students who just aced the exam Detailed explanations for both right and wrong answers - with letter options in boldface for at-a-glance review Chapters keyed to Dr. Le's First Aid for the USMLE Step 1 so you can simultaneously review questions and high-yield facts 130+ high-yield images, diagrams, and tables One complete practice exam consisting of 7 blocks of 50 questions simulates the exam experience
If you are looking for a quick nuts-and-bolts overview, turn to Schaum's Easy Outlines!Schaum's Easy Outline Molecular and Cell Biology is a pared-down, simplified, and tightly focused review of the topic. With an emphasis on clarity and brevity, it features a streamlined and updated format and the absolute essence of the subject, presented in a concise and readily understandable form. Graphic elements such as sidebars, reader-alert icons, and boxed highlights stress selected points from the text, illuminate keys to learning, and give you quick pointers to the essentials. Expert tips for mastering molecular and cell biology Last-minute essentials to pass the courseSupports the major textbooks for molecular and cell biology coursesAppropriate for the following courses: Molecular and Cell Biology, Cell Biology, Cytology, Molecular Biology, Molecular Genetics, Genetics, Microbial Genetics, Biotechnology, Molecular Evolution, EvolutionEasy-to-follow review of molecular and cell biologySupports all the major textbooks for molecular and cell biology courses
Provides what nurses must know to protect themselves and their patients when administering drugs. This title delivers the evidence base needed to administer more than 3,000 brand name and 1,000 generic drugs - along with important administration and monitoring instructions.
Provides the tools you need to discover possible risks to determine the value and sustainability of your business. This title reveals how to detect and evaluate operational risk factors, as well as the financial and legal aspects of the deal.
A compelling call to revolutionize the accepted principles of leadership by simplifying them. Explains how to improve leadership effectiveness by focusing on three simple commitments: Clarity, Stability, and Rhythm
This Oracle Press book is the definitive guide for working with and optimizing Oracle Hyperion Financial Management (HFM).
More than 375,000 books sold in the All About series! Describes the fundamentals of ETFs in jargon-free language, along with clear examples, to help beginners make simple sense of this popular but complex fund
The hands-on, do-it-yourself steampunk guide shows readers how to create their own retro-futuristic gear!
Fully updated to cover the latest developments in air conditioning and refrigeration, this is a must-have resource for beginners and seasoned AC professionals alike.
In one of the very first books on the subject, investment manager Fred Martin provides a groundbreaking new look at Benjamin Graham's approach to growth investing--revealing how he has put Graham's principles to practical use
This is a comprehensive, consolidated source of low-pressure and diffusive membrane information providing innovative, cost-effective, and proven solutions to water and wastewater reuse challenges in today's green environment.
This practical guide introduces readers to remote sensing technology, providing basic knowledge intended for diverse geospatial applications.
The premier guide for marketing and selling internationally--from the author of Kiss, Bow, or Shake Hands, the bestselling book on global business practices
Proven methodologies, technical rigor, and from-the-trenches experience to countering mobile security exploits-from the bestselling coauthor of the original Hacking Exposed
The ideal review for your physics courseMore than 40 million students have trusted Schaum's Outlines for their expert knowledge and helpful solved problems. Written by renowned experts in their respective fields, Schaum's Outlines cover everything from math to science, nursing to language. The main feature for all these books is the solved problems. Step-by-step, authors walk readers through coming up with solutions to exercises in their topic of choice. 3,000 solved problemsProblems from every area of physicsClear diagrams and illustrationsComprehensive index Appropriate for all high school and undergraduate physics coursesStep-by-step solutions to problemsThousands of practice problems with a wealth of problems on each topic
Featuring step-by-step instructions and video tutorials, this book delivers a proven method for building real-world JavaScript skills in less than an hour per lesson.
Helps managers fully grasp any crisis situation and lead their team through it smoothly and with minimal ramifications. Covers everything from defining crisis management and prevention policies to responding to crises and formatting for post-crisis analysis.
The only official guide to building effective business solutions with TM1, the market-leading OLAP tool from IBM Cognos-written by members of the TM1 team and timed with the release of TM1 10.
The author of 10-Minute Toughness provides a step-by-step game plan for building the mental toughness required to achieve goals that benefit the individual and his or her organization, while still maintaining a healthy work-life balance.
From the CEO of Leadership IQ and successful author of Hundred Percenters and Hard Goals, a breakthrough guide for managers on how to let go of old, skill-based hiring practices and embrace the new and proven trend of hiring for attitude.
This practical guide covers all that's new in Apple's iPod touch-the bestselling iPod model-and shows the best ways to load media content, play games, surf the web, use FaceTime to video chat, watch TV shows and movies, and more!
Offers retail investors with portfolios from $10,000 to $1m a comprehensive trading system that limits risk, explains how to identify high-probability trades, safely capitalizes on the leverage and versatility of investments, and produces extraordinary returns in excess of the broad markets.
More than 1 MILLION Perfect Phrases books sold! The perfect quick-reference guide for communicating clearly and effectively with team members, employees, and decision makers in remote locations.
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