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Resources designed to support learners of the new next generation BTEC First in Health and Social Care specification*. Covers all four mandatory units and eleven of the optional units. Units are presented in topics to ensure the content is accessible and engaging for learners. Covers of all the underpinning knowledge and understanding needed at level 2 to ensure that learners are fully prepared for this course. Activities in each unit provide support and clear direction for learners and can be used in the classroom or for independent work. New Assessment Zone guides learners through the challenges of both internal and external assessment for BTEC. Practice assignments and assessment guidance will help learners to achieve their potential in internally assessed units. * From 2012, Pearsons BTEC First qualifications have been under re-development, so schools and colleges could be teaching the existing 2010 specification or the new next generation 2012-2013 specification. There are different Student Books to support each specification. If learners are unsure, they should check with their teacher or tutor.

Resources designed to support learners of the new next generation BTEC First in Business specification*. Covers three mandatory units and a wide selection of optional units. Each unit of the Student Book is presented in topics to ensure the content is accessible and engaging for learners. Covers all the underpinning knowledge and understanding needed at level 2 to ensure that learners are fully prepared for this course. Activities in each unit provide support and clear direction for learners and can be used in the classroom or for independent work. New Assessment Zone guides learners through both internal and external assessment. Practice assignments and assessment guidance will help learners to achieve their potential in internally assessed units.* From 2012, Pearsons BTEC First qualifications have been under re-development, so schools and colleges could be teaching the existing 2010 specification or the new next generation 2012-2013 specification. There are different Student Books to support each specification. If learners are unsure, they should check with their teacher or tutor.

Presentations are an inevitable part of a leader's day to day. They are fundamental to delivering information, motivating staff and building relationships. The Leader's Guide to Presenting is a highly practical guide to delivering engaging and influential presentations. From informal to formal settings, you'll discover how persuasion, influence and communication are critical to your own impact, the motivation and engagement of others and, ultimately, the success of your organisation. How to present when the stakes are high How to structure your message to gain agreement How to deliver with maximum impact and get the outcome you want How to pitch for success and handle difficult conversations

For courses in Microbiology Lab and Nursing and Allied Health Microbiology Lab A Flexible Approach to the Modern Microbiology Lab Easy to adapt for almost any microbiology lab course, this versatile, comprehensive, and clearly written manual is competitively priced and can be paired with any undergraduate microbiology text. Known for its thorough coverage, straightforward procedures, and minimal equipment requirements, the Eleventh Edition incorporates current safety protocols from governing bodies such as the EPA, ASM, and AOAC. The new edition also includes alternate organisms for experiments for easy customization in Biosafety Level 1 and 2 labs. New lab exercises have been added on Food Safety and revised experiments, and include options for alternate media, making the experiments affordable and accessible to all lab programs. Ample introductory material, engaging clinical applications, and laboratory safety instructions are provided for each experiment along with easy-to-follow procedures and flexible lab reports with review and critical thinking questions.

Original / British EnglishIt is 1800. Jenny Tinker arrives in New York with her father, Sam. The Tinkers are English. Theyre starting a new life in America. They want a farm, but they havent got any money. What can they do?

Classic / British EnglishHamlet is the Prince of Denmark. His heart is filled with sadness and pain. Why? Only his two best friends, Horatio and Marcellus, know the true reason. The new king, Claudius, murdered Hamlets father and married the young princes mother. Will Hamlet be strong and brave enough to take revenge? Is he mad? Or does he have a secret plan?

Classic / British EnglishResting one night on a boat on the River Thames, Charlie Marlow tells his friends about his experiences as a steamboat captain on the River Congo. There, in the heart of Africa, his search for the extraordinary Mr Kurtz caused him to question his own nature and values and the nature and values of his society.

Classic / British EnglishHans Andersen wrote many stories, and these are some of the best. We meet a very, very small child, a bird with a beautiful voice, a mermaid with legs, an ugly duckling with no friends and an emperor with some very strange new clothes. These stories teach us lessons for life.

Classic / British EnglishRoberta, Peter and Phyllis live happily in London with their parents. Then, suddenly, their father goes away. The children and their mother move to a smaller house near a railway line. Exciting things happen, and they make new friends. But where is their father? When is he coming home?

Gwendolen thinks that she loves Ernest. Cecily thinks that she loves Ernest too. But who is Ernest really? What kind of man is he? Read this funny play and laugh. Or act it to your friends and they will laugh. This is a wonderful play by one of the greatest writers of his time.

Original / American EnglishMahatma Gandhi died in 1948, but his name is famous around the world. He fought for change in South Africa and then at home in India. But he lived a simple life and he protested without violence. People watched him and they loved him. Many follow his ideas today.

Original / British EnglishMarcel and his friend Cline are on holiday in Los Angeles. They are staying in the home of Arnold Waldman, a famous film director. But on the first night of their holiday, kidnappers take away Arnolds daughter

Edexcel's own course for the new GCE specification. Providing the best match to the specification, this book motivates students by making maths easier to learn. Written by chief examiners, it provides student-friendly worked examples and solutions, leading to a wealth of practice questions, and sample past exam papers for thorough exam preparation. Regular review sections help to consolidate learning, and opportunities for stretch and challenge are presented throughout the course. An interactive FREE LiveText CD-ROM contains everything students need to motivate and prepare themselves. The all new Exam Cafe gives students revision advice, key ideas summaries and an abundance of exam practice, with hints and tips.

Make the next presentation you do, the best youve ever done. The Presentation Book shows how you can easily put your nerves behind you and calmly and confidently deliver a clear, sharp and very influential presentation. With Emma Leddens expert help, quick tips and proven three-step visual approach, youll learn how to: Plan and prepare properly learn the secrets of the great presenters and how you can use them too Profile your audience quickly understand what your audience needs and exactly how to deliver it Shape your message transform your raw data into three cleverly crafted points Design your slides get the right visuals in the right place, at the right timeInform, inspire and entertain your audience and deliver your next presentation like a pro.

Working for a matrix international organisation, with its ensuing diverse global teams, based in a variety of geographic locations is a fact of life for most leaders and managers today. These teams may be permanent, or they may come together temporarily to deliver a specific project. The challenges of making decisions, setting goals, communicating, building trust and managing the team are far harder when you are separated by time, language, culture and priorities. Global Teams will enable leaders, teams and organisation to deal with the challenges they face: How can you ensure that your global team delivers results? How do I trade off our local goals and priorities versus the global priorities? How do I find out what is really going on and how it will affect me? Can I trust top management to support my agenda and me personally? How can I lead people who I do not see and are not like me? Based on original research with some of the worlds leading companies, Global Teams is the definitive, practical guide on making the sharp end of globalisation work for you and your organisation. In this book, Jo Owen provides not only a thorough understanding of what make a global organization effective, but also ideas and reflections on how to go about it, in a way that is neither simplistic nor dogmatic. Great read. Bertrand Lavayssiere, Ayres and Co. Strategy Consultancy A perk of my job is that I get paid to read and review books. Nothing thrills me more than to know that one of my favourite management authors, Mr Jo Owen, has another book published. I enjoy reading his perspectives on the various aspects of management as he provides insights that can be easily digested by anybody yet has the necessary depth to help you with the skills needed in management. His latest offering showcases research that he has extensively carried out and provides astute insights that will benefit any executive from any level of management, be it middle or senior management. Quickly bookmark this for your to-read list as it is a useful, insightful read. Sadie Jane Nunis, Singapore Institute of Management, Publications Manager Jo Owen has done it again spotted a big gap in the literature and filled it elegantly and effectively with this splendidly readable, comprehensive, practical, and evidence-based treatment of a topic that is really challenging to our globalizing business world. Packed with great examples and quotes Owen leads the reader through the toughest and most interesting challenges in cross-cultural management: leadership, team dynamics, business context and systems, cultural intelligence and conflict resolution. This should be the first item for global managers to put in their hand luggage. Nigel Nicholson, Professor, London Business School, author of The I of Leadership: Strategies for seeing being and doing (Jossey-Bass, 2013) Original and practical book on a vital topic which no one has looked at in depth before; simple and clear to read; lots of real world case examples; escapes the normal orthodoxy where globalisation means spreading western practice. Alberto Forchielli. Managing Partner, Mandarin Capital Partners.

For courses in Research Methods in Political Science and Sociology, and in Qualitative Research Methods Raising questions, rather than giving answersQualitative Research Methods for the Social Sciences is written with the recognition that different researchers in different fields each bring their own needs and intentions to the process. Authors Howard Lune and Bruce Berg aim to guide the reader through the process of research planning, carrying out ones projects, and making sense of the results. Each chapter provides examples of the best and worst approaches to the kinds of questions that arise with each form of research, as well as discussions of what makes an approach successful or not. Like its predecessors, the Ninth Edition stresses the importance of ethics in research and respect for subjects.

Geared for graduate and doctoral level students specializing in curriculum supervision and administration and educational leadership. May also be appropriate for some upper level undergraduate and graduate level introductory education courses. A comprehensive, thoroughly documented, balanced overview of the foundations, principles, and issues of curriculumfrom leaders in the field. This balanced, comprehensive view of the entire field of curriculum encourages readers to consider choices and formulate their own views on curriculum foundations, principles, and issues. Rather than focusing on either theory or practice, or advancing a particular political or social position, or approaching the field of curriculum as an administrative challenge, this book gives readers the information they need to develop their own opinions on curriculum today as well as their outlooks for the future. Curriculum: Foundations, Principles, and Issues covers the latest topics in education that impact the curriculum and features Learning Outcomes, Discussion Questions, and Curriculum Tips to enhance understanding of the material.

For non-majors/mixed biology courses. An Inquiry Approach that engages students in critical thinking through the use of relatable case studies and more.With a proven and effective tradition of engaging readers with real-world applications, high-interest case studies, and inquiry-based pedagogy, Biology: Life on Earth fosters a lifetime of discovery and scientific understanding. Maintaining the conversational, question-and-answer presentation style that has made the text a best-seller, the Eleventh Edition continues to incorporate true and relevant Case Studies throughout each chapter, along with new, more extensive guidance for developing critical thinking skills and scientific literacy. MasteringBiology not included. Students, if MasteringBiology is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MasteringBiology should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.MasteringBiology is an online homework, tutorial, and assessment product proven to improve results by helping students quickly master concepts. Students benefit from self-paced tutorials that feature personalized wrong-answer feedback and hints that emulate the office-hour experience and help keep students on track. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

Marketing has never been so important because business has never been so competitive.Brilliant Marketing shows anyone how they can devise and execute winning marketing strategies. With practical advice from start to finish, this updated new edition gives you the lowdown on what works and how you can succeed with your campaigns. Brilliant outcomes: Understand the ideas, actions, campaigns that make a real difference. Get a complete marketing skill-set to seduce and inspire. Be a master of strategy from thinking to planning to execution.

KEY COACHING MODELS IS AN ESSENTIAL DIRECTORY OF 72 TOOLS FOR MANAGERS TO USE TO UNLOCK PERFORMANCE THAT NO MANAGER SHOULD BE WITHOUT. All managers and leaders are now expected to use coaching techniques to get the most out of their people. With 72 proven, easy to use coaching models to enhance performance, job satisfaction and motivation, they will be effective for individuals, teams and organisations. Each model is explained and illustrated, as it would be in a coaching session, to give a genuine coaching perspective and context beyond the theory. To help read and apply it quickly, each model has a figure or diagram and is broken into short, accessible sections: What is it? Where does it come from? When should I apply it? How do I apply it? Coaching tips Key Coaching Models also includes links to further resources and coaching at www.theonlinecoach.co.uk A simple, yet sophisticated, coaching toolkit that cuts through coaching theory to give practical advice to coaches, leaders and managers. In todays complex world, coaching is a key activity essential for business and personal success whether you are new to coaching or wish to extend your skills, this book is a gift. Liz Jewer, HR Director, TMP UK Limited A powerful source of inspiration with many unique insightful practical coaching models to enhance your personal and professional development. Andrea Bertone, European President - Monster.com Whether you are a professional coach wanting to further develop your abilities, or a leader who needs to get the very best from his team, this is a first-rate toolkit from one of the worlds top coaches. Philip Rowley, Chief Financial Officer, Sony Picture Entertainment A well structure guide packed with powerful, practical tips that really work in the real world. A great book for Leaders or Coaches alike. Derek McManus COO O2 UK The most complete, impactful and practical coaching book written yet - Highly recommended! Rob Brouwer, CEO Jobrapido

SMART RETAIL IS THE HOW-TO RETAIL BIBLE. Smart Retail reveals what the most successful retailers in the world know and how you can apply their secrets to your own business. Fully revised and updated, this new edition includes the latest success stories, new ideas and strategic and tactical thinking to help grow your sales. Based on one simple question, which Richard Hammond posed to the worlds leading retailers: What makes you so good?, Smart Retail shows you how to use some of the best winning ideas, strategies and tactical thinking. Discover the secrets of great retailing Boost sales with practical advice from the best retailers in the world Learn how to delight customers and keep them coming back for moreCovering everything from creating the ultimate retail experience to understanding your customer and the importance of a motivated team, this is the book that will equip managers, ambitious team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.

The book is an indispensable companion to all students of biology, but particularly those enrolled in courses concerning experimental design, data analysis, hypothesis testing, research methods, or any practical project work.

Expertly structured Student Book for Edexcel GCSE (9-1) Spanish (foundation tier). Designed to help learners use language independently and to the best of their ability, with fresh and engaging content from the target language culture. Designed for the new Edexcel GCSE (9-1) Spanish qualification (foundation tier). A carefully designed programme of learning teaches the building blocks of Spanish grammar and vocabulary. Includes popular topics, authentic material and real life-contexts; all with links to the Spanish culture. Each unit and module is structured to allow gradual progression. Exam preparation units are included for Reading, Writing, Speaking and Listening. Revision forms the final module.

Expertly structured Student Book for Edexcel GCSE (9-1) Spanish (higher tier). Designed to help learners use language independently and to the best of their ability, with fresh and engaging content from the target language culture. Suitable for the new Edexcel GCSE (9-1) Spanish qualification (higher tier). A carefully designed programme of learning teaches the building blocks of Spanish grammar and vocabulary. Includes popular topics, authentic material and real life-contexts; all with links to the Spanish culture. Each unit and module is structured to allow gradual progression. Exam preparation units are included for Reading, Writing, Speaking and Listening. Revision forms the final module.

Expertly structured Student Book for AQA GCSE 2016 Spanish (foundation tier). Designed to help learners use language independently and to the best of their ability, with fresh and engaging content from the target language culture. Designed for the new AQA GCSE Spanish qualification (foundation tier). A carefully designed programme of learning teaches the building blocks of Spanish grammar and vocabulary. Includes popular topics, authentic material and real life-contexts; all with links to the Spanish culture. Each unit and module is structured to allow gradual progression. Exam preparation units are included for Reading, Writing, Speaking and Listening. Revision forms the final module.

Expertly structured Student Book for Edexcel GCSE (9-1) French (higher tier). Designed to help learners use language independently and to the best of their ability, with fresh and engaging content from the target language culture. Suitable for the new Edexcel GCSE (9-1) French qualification (higher tier). A carefully designed programme of learning teaches the building blocks of French grammar and vocabulary. Includes popular topics, authentic material and real life-contexts; all with links to the French culture. Each unit and module is structured to allow gradual progression. Exam preparation units are included for Reading, Writing, Speaking and Listening. Revision forms the final module.

Expertly structured Student Book for AQA GCSE Spanish (higher tier) for first teaching from 2016. Designed to help learners use language independently and to the best of their ability, with fresh and engaging content from the target language culture. Designed for the new AQA GCSE Spanish qualification (foundation tier).A carefully designed programme of learning teaches the building blocks of Spanish grammar and vocabulary. Includes popular topics, authentic material and real life-contexts; all with links to the Spanish culture. Each unit and module is structured to allow gradual progression. Exam preparation units are included for Reading, Writing, Speaking and Listening. Revision forms the final module.

Expertly structured Student Book for AQA GCSE 2016 French (foundation tier) for first teaching from 2016. Designed to help learners use language independently and to the best of their ability, with fresh and engaging content from the target language culture. Designed for the new AQA GCSE French qualification (foundation tier). A carefully designed programme of learning teaches the building blocks of grammar and vocabulary. Includes popular topics, authentic material and real life-contexts; all with links to the French culture. Each unit and module is structured to allow gradual progression. Exam preparation units are included for Reading, Writing, Speaking and Listening. Revision forms the final module.

Expertly structured Student Book for Edexcel GCSE (9-1) French (foundation tier). Designed to help learners use language independently and to the best of their ability, with fresh and engaging content from the target language culture. Suitable for the new Edexcel GCSE (9-1) French qualification (foundation tier). A carefully designed programme of learning teaches the building blocks of French grammar and vocabulary. Includes popular topics, authentic material and real life-contexts; all with links to the French culture. Each unit and module is structured to allow gradual progression. Exam preparation units are included for Reading, Writing, Speaking and Listening. Revision forms the final module.

Expertly structured Student Book for AQA GCSE German (higher tier) for first teaching from 2016. Designed to help learners use language independently and to the best of their ability, with fresh and engaging content from the target language culture. Designed for the new AQA GCSE German qualification (higher tier). A carefully designed programme of learning teaches the building blocks of grammar and vocabulary. Includes popular topics, authentic material and real life-contexts; all with links to the German culture. Each unit and module is structured to allow gradual progression. Exam preparation units are included for Reading, Writing, Speaking and Listening. Revision forms the final module.