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Coaching as a field has mushroomed in recent years. Thousands of new coaches enter the field after only completing short and superficial training programmes. The problem with this is that coaching is not i) something you can simply learn in a short programme ii) a superficial practice.The books available on coaching tend to just reinforce this by going over coaching methodology, without delving into what it really means to be a coach. The Coaching Secret remedies this by going beneath the surface, looking at what it really means to be a coach and showing how you can go from simply understanding the basic coaching process to truly connecting and relating to the client - and becoming a master coach. The author brings over 20 years of coaching practice in big corporations to help you move beyond the novice/superficial coach to becoming an expert/master coach. He brings together experience, theory, case studies and lots of interactive work to essentially coach the coach and help them achieve a superior coaching level.Key reader outcomes Practical assistance to become a better coach moving from novice to expert to master. Increased confidence in your personal coaching competence. Greater clarity to the value of the coaching relationship and how we coach. New perspectives on coaching methods. To answer for yourself some of the crucial questions of the coach including: Who is the coach? How do you coach? And why do you coach? To deepen your understanding of coaching and to demystify the inner process through which we develop our competency and practice. To awaken the coach to discover new ways of seeing, thinking, sensing, resolving and relating. To progress the profession in offering a new vision of coaching that recognises and evolves the role of the coach.

In business, there is a moment when everyone has to make a pitch; it might be your own personal OK Corral, when the consequences of failure are too painful to even contemplate, but it will always be an occasion where the outcome really matters. Brilliant Pitch will equip people to tackle pitch situations (however tough), improve their own skills and, importantly, leave them enthused about the idea of pitching and looking forward to the next one. It will do so first by outlining how to approach any pitch, then how to tailor the approach in different situations. There are secrets from the masters. There are pitch stories. (Such as the agency which pitched to British Rail, and deliberately kept them waiting in reception for an hour, with bad refreshments and no explanation for the delay) The book brings the process to life, rather than simply listing things to do. It shows readers how they, too, can become great at pitching. Brilliant outcomes:It eliminates the possibility of doing a 'bad' pitch It will help readers get the content and preparation spot on by focusing on the needs of the audience. It will help give readers tons of confidence so theyll not only deliver brilliant pitches, but theyll be eager to pitch time and time again.

Using memorable caricatures to highlight the effects of your behaviour as a leader, this book offers a powerful model for effective leadershipAre you a Badger or a Doormat? provides you with clear instructions and simple self-coaching processes which will propel you along the path to leadership success. It uses memorable caricatures to show extreme leadership styles, teaching you what behaviour to avoid and what to do more of, in an accessible and amusing way. Throughout the book Rosie Miller, a top international executive coach, and 20 highly experienced leaders offer advice on the mindsets, habits and working practices that will make you a successful leader. This book gives you the practical and direct guidance you need to upgrade your thinking and your behaviour to become an energetic, focused and visionary leader. The focus is on the five skills common to all the most effective leaders:making the best use of your time communicating effectively delegating and people development motivating a diverse workforce creating changeEach chapter is broken down into the following clearly sign-posted sections: Highlightscontaining the key ideas in brief to enable you to scan quickly the content a description of a common leadership Dilemma using cartoon caricatures to illustrate two extreme types of leadership behaviour and illustrate the unintended consequences of these extremes in practice a Diagnostic for those who want to assess where they tend to fit between the two ends of the continuum Balancing Wiselyintroduces the leadership mind-set that is more effective and the attributes of a leader who successfully manages this dilemma The How To section gives detailed practical thinking, models and tools to let you be more effective at managing this dilemma In Actionis a case study illustrating one leader putting these tools and techniques into action A Summary of the key points in the chapter A list of powerful Self-Coaching questions designed to help you apply the thinking to your own leadership context and build your own effective leadership mindset.

The secret for success in attracting, winning, retaining and growing client business whether working as an independent or for a firm.Mike Lander, CEO, Consulting Strategies Ltd Richard knows what clients value and provides clear, practical and experienced guidance on how to become and more importantly, be recognised and selected as the best.Mike Lander, CEO, Consulting Strategies Ltd WHAT DOES IT REALLYTAKE TO BE A SUCCESSFUL MANAGEMENT CONSULTANT?The secret of being a successful management consultant is to focus on the genuine needs of the client. As a consultant, you must develop the skills that enable you to understand these needs, deliver real value to your clients and help them get the results they want. The Management Consultantis your ultimate guide to success as an expert professional consultant. It reveals the skills and attributes that make great consultants and shows you how to develop these to provide genuine client centric consulting. Whether youre already working as a consultant, starting out on your own, or just considering the profession - this book is essential reading. It will also help those who train, employ or work with consultants regularly.EVERYTHING YOU NEED TO KNOW, DO AND DELIVER TO BE A GREAT MANAGEMENT CONSULTANTLearn the answers to the critical questions you need ask to be a top management consultant such as:How should you identify and define the services you will offer?Why do clients buy consultancy and what are they looking for?How can you bring maximum value to the clients organisation?How do you engage clients and win work?How can you deliver results that will be sustainable for your client?How do you establish long-term relationships that bring you repeat business with clients?When should you say no to a consulting engagement?How do you navigate your way through potential ethical dilemmas that face consultants? DISCOVER THE CLIENT-CENTRIC APPROACH TO SUCCESSFUL CONSULTING

Why is it that so many bright, attractive, clever and sensible women seem to fall for toads? They spend years searching, dating, cohabiting and marrying, just to find themselves right back at square one, heartbroken, despondent and vowing never again. Truth be told theres actually thousands upon thousands of lovely, gorgeous, unattached and eligible men out there. And many of them are just waiting for someone like you. But if that really is the case, why cant you ever seem to bag one? Stop Kissing Frogs will tell you. This is a real-life, no-nonsense guide for any single girl whos tired of kissing frogs in their search for Mr Right, weary of making the same old mistakes over and over again and who wants to learn the truth about what works and what doesnt in her search for her own happy ending. Stop Kissing Frogs is packed with helpful insights and advice on what you need to know about yourself, what you need to know about men and what you need to know about love to stand a chance of finding a real and lasting relationship. What to avoid, what to look for and what to cherish are all covered. Youll discover the five worst mistakes many women make in a relationship and how you can avoid them; why being single is not as bad as it seems and is in fact a necessary part of finding the right man; what makes a good man and a suitable life partner; and how to spot a bad one at fifty paces. Stop Kissing Frogs is warm, funny and touching. It scratches beneath the typical trashy veneer, revealing a frank, honest and real-world insight into the world of grown-up relationships and how to navigate your way to your very own, special and long lasting happy-ever-after.

THE indispensable guide for undergraduates as they consider what to do with their degree once they have graduated. Readers will learn how to navigate the labour market and how to keep going when the going gets tough, and especially how to make best use of the opportunities that are around to develop their skills and experience for the future. It provides practical tactics and strategies for students to use to manage their career choices by self assessment against current economic climate, using essential, up to date labour market information.

No matter what kind of team youre in or what role you play, Brilliant Teams gives you the core ingredients to make you and your team a truly brilliant one. Youll find out exactly what it takes to excel as a team player and leader, as well as common team traps to avoid. Brilliant outcomes Find out what it takes to be a brilliant team player and leader Learn how to get the best out of your environment Understand different teams and what makes them tick

Whether youre new to freelancing or a seasoned freelance operative, Brilliant Freelancer is packed full of ideas and case studies to help you build a happy, productive and profitable freelance life quickly and easily.From building your client portfolio right through to staying motivated and surviving the tougher times, Brilliant Freelancer gives you everything you need to take charge of your career and start moving in the direction you want to go.

Inside the Leader's Mind reveals the five common ways effective leaders think and gives you the tools you need to evolve your thinking and become a better leader. Drawn from the collective wisdom of 20 world-class leaders, Inside the Leader's Mind shows you how to think your way to the very top. Practical and straightforward, Inside the Leader's Mind will show you how to think differently so you can become a world-class leader.

Full of tips, examples and exercises that will transform your writing from the same old same old into something thatll mark you out from the crowd. Get the confidence and creativity to take your business writing from something that does the job into something thats brilliant. Brilliant outcomesProduce business writing people actually want to readPersuade and inspire people, sell more, or get that jobGet a distinctive, powerful and engaging writing voice

Fully updated since first publication in 2007, and with extended and revised sections in key areas such as Plagiarism & Copyright, Ethics in research, and Citing & Referencing, How to write Dissertations & Research Projects will allow a student to assess and address their particular weaknesses in researching and writing dissertations and longer pieces of coursework and delivers detailed tips, techniques and strategies to enable them to significantly improve their abilities and performance in time to make a difference.

Fully updated since publication in 2007, and with extended and revised sections in key areas such as plagiarism & Copyright, and Citing & Referencing, How to write Essays & Assignments will allow a student to assess and address their particular weaknesses in planning and writing great academic essays and delivers detailed tips, techniques and strategies to enable them to significantly improve their abilities and performance in time to make a difference.

An accessible guide to the most important academic writing skills a student needs to write successful undergraduate dissertations and project reports on any HE course. This book will give the reader a sound grounding on what the whole business of dissertation and report writing is about, and will provide instantaneous, easily accessible answers to specific questions on all of the most important areas of planning, researching, writing, revising and referencing a successful dissertation or report.

Fully updated since publication in 2007, How to succeed in Exams & Assessments will allow a student to assess and address their particular weaknesses in revising, preparing for and succeeding in academic exams and assessments and delivers detailed tips, techniques and strategies to enable them to significantly improve their abilities and performance in time to make a difference.

The Financial Times Guide to How the Stock Market Really Works is an introduction to the complex world of the financial markets. Whether you are new to investing, or already have a share portfolio, this is an intelligent guidebook will guide you safely through the often confusing world of investing. Written especially for the ordinary investor, it will provide you with the key strategies you need to make money on the stock market.

The benefits of being a brilliant negotiator are immense and this updated second edition of Brilliant Negotiations will show you how to negotiate skilfully and creatively in any situation you will learn exactly what line of questioning and responses to take to get exactly what you want and a little more!It takes you through the key strategies and phases of negotiation, providing many examples of right and wrong approaches, and is packed full of insider tips to ensure you get what you want with minimum stress. It offers practical, compact advice, it is not academic or theoretical and doesnt overburden the you with examples. Brilliant Outcomes:Get the most out of every negotiation situation.Get what you want and even a little more!Learn to be a tough and respected negotiator.

When it comes to life, how many of us actually have a clear sense of direction? You wouldnt set out on a journey without some idea of where you wanted to go and yet so many of us dont even have a goal in mind, let alone feel confident enough to make it happen.Brilliant Life Coach is set to change this. In ten simple, inspirational steps it guides you through the process of identifying what you really want and where you want to go, right through to reaching your end goal and staying where you want to be. BRILLIANT OUTCOMES Be the best you can be Feel optimistic and in control of your life - every dayWork towards the life you really want to live'This inspiring book is a joy of practicality as the ever insightful Annie Lionnet empowers us to take the driving seat of life, decide where we truly want to go rather than where others may lead, and do it.'Dr Brenda Davies, author of The RainbowJourney, Journey of the Soul, Unlocking the Heart Chakra and more.

Project Management is a fast-growing and increasingly professionalised discipline with record numbers of practitioners now gaining the PRINCE qualification. The formal tools and techniques of project management are being applied in an ever-wider range of industries and organisations. As a mainstream skill, critical to business success, and under closer scrutiny for the benefits it delivers, its important the students of today and practitioners of tomorrow can rely on a comprehensive and contemporary text to support their learning. Drawing on the authors 20 years of teaching, research and consulting experience, Harvey Maylors latest edition of Project Management delivers this in style.

Now in its fourth edition, Housecroft & Sharpe's Inorganic Chemistry is a well-respected and leading international textbook. Inorganic Chemistry is primarily designed to be a student text but is well-received as a reference book for those working in the field of inorganic chemistry. Inorganic Chemistry provides both teachers and students with a clearly written and beautifully-illustrated introduction to core physical-inorganic principles. It introduces the descriptive chemistry of the elements and the role played by inorganic chemistry in our everyday lives. Chapters on catalysis and industrial processes, bioinorganic chemistry, and inorganic materials and nanotechnology include many of the latest advances in these fields. There is a new chapter on experimental techniques, and the large number of worked examples, exercises and end-of-chapter problems illustrate a broad range of their applications in inorganic chemistry. The striking full-colour design includes a wealth of three-dimensional molecular and protein structures and photographs, enticing students to delve into the world of inorganic chemistry. Throughout its four editions, Inorganic Chemistry has successfully given both teachers and students the tools with which to approach the subject confidently and with enjoyment. Environmental issues linked to inorganic chemistry, topics relating inorganic chemistry to biology and medicine, and the applications of inorganic chemicals in the laboratory, industry and daily life form the basis of a wide range of topic boxes in the book, helping students to appreciate the importance and relevance of the subject. A strong pedagogic approach is at the heart of Inorganic Chemistry. While worked examples take students through calculations and exercises step by step, the sets of self-study exercises and end-of-chapter problems reinforce learning and develop subject knowledge and skills. The end-of-chapter problems include sets of 'overview problems', and problems entitled 'inorganic chemistry matters' which use everyday material to illustrate the relevance of the material in each chapter. Definitions panels and end-of-chapter checklists offer students excellent revision aids. Further reading suggestions, from topical articles to recent literature papers, encourage students to explore topics in more depth.

A brilliant business needs a brilliant business plan and this is the book to help you write one. It will take you step by step through the process to help you build a business plan quickly and easily and then use it to build your business. This book introduces the basic concepts of business planning, shows you a swift and smart way to prepare a business plan and reveals how to use a business plan to run your business more effectively. This book is ideal if you need a plan to show your bank manager, small investors and employees, or to use as a chart for steering your business. It contains:- Step-by-step instructions on how to build your brilliant business plan from scratch. - A range of model plans for very different businesses to show you brilliant business planning in action. - Advice on what delights banks and investors, as well as what not to do.

If youve ever struggled to craft a persuasive message that really hits the spot youll knowits harder than it looks. Wouldnt it be helpful to have an expert on hand to give you tips and tricks? Someone who could pass on their knowledge and know-how? Someonewho told you how the professionals really do it? Well, thats exactly what this book does for aspiring copywriters. Think of it as a rocket-assisted launch for your writing career. Brilliant Copywriting is packed with practical techniques to help anyone who works with words to improve their writing. It lifts the lid on the world of professional copywriting toreveal the trade secrets of top-notch practitioners. Its the book every copywriter wants when they start out, full of facts, details and insights that normally take years to acquire. It will also be invaluable for anyone who works with words in pretty much any industry.

The Financial Times Handbook of Financial Engineering clearly explains the tools of financial engineering, showing you the formulas behind the tools, illustrating how they are applied, priced and hedged. All applications in this book are illustrated with fully-worked practical examples, and recommended tactics and techniques are tested using recent data.

Want to beat your sales target? Buy this book. The new edition of this highly successful sales bible is full of practical tips, tricks and advice and now comes in a smaller, more accessible package. The Secrets of Selling, 2nd edition covers all the key areas in a concise and snappy style and is easy to navigate - essential features for the time pressured modern sales professional. It covers the full range of situations that sales people at all levels will encounter, from how to size up your prospective client quickly, to the best time to mention your price. It has a genuinely practical approach - providing you with the tips, tricks and techniques that will help you improve your sales performance. This new edition has been completely revised and updated throughout. Key changes include:.Summaries, in the form of checklists included at each of the three sections.A chapter on Body Language, including new information on how to spot lying.New information on icebreakers in meetings.

Do you know who the best people in your team are? Have you got a clear idea of how much they deliver? Many companies still proclaim that Our people are our most important asset, yet fail to treat that asset as valuable. In fact they often ignore their in-house talent, believing that the only way to get the top people is to seek elsewhere.Who Are Your Best People? destroys the widely-accepted myth of a talent shortage and shows how you can unearth and value the hidden talent that already exist in your organisation. This book will open your eyes to the reality of talent management and show you the most effective ways to grow, support and retain the best people for your business. Find out who your best people are - and keep them.

With over 33,000 copies sold, Key Management Ratios is a market classic. This new edition is re-packaged with a new jacket design to revitalise the Key Management brand and new two-colour internals make it more readable and visually appealing. Key Management Ratiosis an antidote to any fear of finance. Drawing data from 200 companies worldwide, the book brings clarity and simplicity to its explanation of every measure and shows how they all link together to drive your business. From cash flow and profit to ROI and ROTA, its unique approach remains as classic as ever, bringing a simple and visual understanding to a complex subject.

Selection tests are now common in interviews and this book covers everything you need to know from knowing what the tests are used for to how to do well in them.This book explains why employers put you through these hoops, and why you shouldn't worry about them. It offers ways for you to prepare for, survive and improve your selection test results, assess your own ability and learn how test results are weighted against other selection methods.This book will include comments from employers who use the tests, psychologists who design them, and applicants who have faced them. This book provides reassurance and plenty of genuine work-through examples. It covers everything right down to test anxiety, test simulations and misuse of tests.

GET THE RESULTS YOU WANT IN PROJECT MANAGEMENT. FAST. Projects are there to deliver measurable benefits and value to an organisation. Delivering on time and on budget is important, but project management is not just about doing things right, it is also about doing the right things to get the results your business needs. To be an effective project manager you need to maintain flexibility in all things and to maintain your focus on the fact that it is the business need that is paramount, not the process of getting there. Fast to Success: Project Management, helps you do this by providing you with a practical, flexible and adaptable framework for managing projects. This practical, career-oriented book gets you up to speed on project management quickly. It shows you how to integrate the core best-practice tools of project management with broader business needs and how to involve people across the whole business, as and when required. It gives you: Project management in a nutshell - a series of frequently-asked-questions to give you a concise overview of the subject The top 10 tools and techniques you can use to help you develop your approach to project management Simple checklists to help you identify the strengths and weaknesses of your capabilities and those of your team Advice on leading your team how to decide your leadership style and build your team Tips on how to progress your career, whether its your first 10 weeks in the job or whether youre looking to get right to the top Dont get left behind, set out on the Fast Track today. For more resources, log on to the series website at www.fast-track-me.com. EVERYTHING YOU NEED TO ACCELERATE YOUR CAREER The Fast Track books provide you with a complete resource to get ahead as a manager faster. They bring together the latest business thinking, cutting edge online material and all the practical techniques you need to fast track your career. Specially designed to help you learn what you need to know and to develop the skills you need to get ahead, each book is broken down into 4 key areas: Awareness - find out where you are now and what you need to do to improve Business building - the tools and techniques you need to build up your skills Career development- learn the steps you should take now if you want to get ahead Directors toolkit - tips to get you to the top. And make sure you stay there!Fast Track features include: The Fast Track Top 10 a concise, cutting edge summary of the information you need to shine Quick Tips and FAQs a short cut to practical advice from people who have been there before you and succeeded Real life stories to give examples of what works and critically, what doesnt Practical career guidance including a framework of objectives for your first 10 weeks in a new role Expert Voices to give you the state of the art view from todays leading expertsTo complement the Fast Track to Success Series there is a custom-designed, highly interactive online resource at www.Fast-Track-Me.com log on now to get on the Fast Track today.

The indispensible handbook that every entrepreneur needs, Brilliant Checklists for Entrepreneurs is packed with hundreds of easy to follow, detailed lists that tell you everything you need to know, everything you need to think about, and everything you need to do to when starting and managing a business.The fast, focussed guidance in this practical and user-friendly book covers all aspects of your business journey right from thinking up your business idea, writing a plan and getting funding, and selling your business.

Quantitative Methods for Business has been thoroughly revised and updated for this 5th edition, and continues to provide a simple and practical introduction to an area that students can find difficult. The book takes a non-threatening approach to the subject, avoiding excessive mathematics and abstract theory. It shows how to apply quantitative ideas to the real problems faced by managers. The book includes numerous exercises and examples that help students understand the relevance of quantitative ideas to business. Assuming no previous knowledge, the text provides complete coverage for a first course in quantitative methods.

Essentials of Marketing Communications offers a concise and student-friendly introduction to the principles and theories of marketing communications. Written in a lively and engaging style, the book provides you with a coherent and consistent text, blending marketing communications principles and theory with practice. Divided into three parts, the book considers the strategic issues associated with managing marketing communications activities before moving on to look at branding, budgeting and evaluation issues and concluding with chapters on stakeholders, international marketing communications, and the operations and personnel involved in the industry.The book is the essential companion for undergraduate and postgraduate students studying Marketing Communications. It is also an invaluable resource for students studying for professional marketing qualifications, most notably those studying courses offered by the Chartered Institute of Marketing.