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When your customers succeed, your business succeeds. Customer Success is all about generating revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals - and Kellie Lucas is a pioneer in the discipline.Discover how to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional - in just 6 minutes!

Endlessly distracted? Rob Hatch gets it. And he's here to show you how to reclaim your time and attention in a world of technology that's trying to take them away from you.Improve your creativity, happiness, and success, in just 6 minutes!

Even if you're used to managing small teams, you'll find the dynamics of a big team very different. As projects scale up in size and complexity, the skills you need to manage effectively change. It's less about the technical aspects of project delivery, more about integrating different sub teams into a cohesive whole.Luckily, team specialist and major projects advisor Tony Llewellyn is here to provide the practical guidance you need to set up and run an effective team of teams - in just 6 minutes!

You know you need to collaborate to achieve complex goals. You also know collaboration is a slog. Why is it so hard? Because none of us are ever taught this fundamental business skill.Deb Mashek is here to change all that. Discover how to apply relationship science to make every workplace collaboration less painful and more productive - in just 6 minutes!

Being good at your job is a great way to start your career. But to fulfil your potential and get more senior roles, you need more than technical expertise.Joanna Gaudoin has helped thousands of bright, capable professionals master the essential skills that will take them to the next level of their careers. From making a good impression to dealing with difficult people, from building external relations to acing your online presence, here are all the skills you need to get that promotion - in just 6 minutes!

Does your confidence lag behind your capability? Trying to compensate for self-doubt and overthinking can be exhausting, and you might find yourself holding back from opportunities that could be transformational. But in a complex, uncertain world, you know you can't afford to be over-confident either.Julie Smith has spent decades coaching some of the world's top leaders in the fine art of humble confidence. Now she's bringing her easy-to-use, confidence-building tools to help YOU find YOUR confidence - in just 6 minutes!

More stories showing how negotiation is the stuff of life, to mark Scotwork's 50th anniversary.

When you think about communications, you might immediately think about speaking. But listening well is the foundation of leading well; it's essential if you want people to listen to you. And most leaders have little idea how to go about it. Award-winning professional actor and communications expert Janie Van Hool has been helping leaders understand the simple but powerful principles of listening conversations to build trust and engagement for more than 20 years. Now she's showing you how to supercharge your own communication, in just 6 minutes!

If you run a small business, you probably wish you had access to the sophisticated market research techniques that big businesses have at their disposal. Imagine being able to really understand your customers!Well, now you can. Katie Tucker reveals 10 simple road-tested tools and techniques that big businesses use and which YOU can use immediately to transform your market knowledge, in just 6 minutes!

You might think you're not a natural salesperson, but if you don't get comfortable promoting your business, you're not going to HAVE a business for much longer. Luckily, Sara Nasser Dalrymple is here to help. Discover 10 simple principles that you can apply to your business immediately to attract customers with ease. No ickiness, no gimmicks, and all in just 6 minutes!

Ready for a change? Want to integrate your personal and professional life in a more satisfying way? Whether you're considering going it alone or you just want more fulfilment at work, Ollie Henderson can help. He's reimagined his own career, and he's interviewed hundreds of entrepreneurs, leaders and experts to find out their secrets, too. Discover 10 principles that will help you take control of your future and generate new opportunities, so you can reimagine your career for good.

Getting media coverage helps you stand out as a business. But how come it always seems to be your competitor, not you, who gets the headlines?Former BBC journalist Felicity Cowie has the insider secrets you need build great relationships with the media so that you become the go-to authority in your field. Discover how to set your business apart and secure outstanding coverage, consistently, in just 6 minutes

Great teams are highly collaborative, creative and productive, but that doesn't happen by magic. Discover the small actions that lead to big results in performance and productivity by creating the right culture, because when team members are happier they are more creative and more engaged. Team culture coach Alison Coward shows you how to take your team from meh to magnificent, in just 6 minutes!