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  • av Kathy Caprino
    343

    Helps professional women experiencing feelings of disempowerment and dissatisfaction regain the confidence, courage, and energy to take control of their lives. Identifies 12 crises professional women face today and offers specific advice and tools for overcoming them. Draws on interviews with over one hundred women, offering inspiring stories and practical advice for addressing and resolving disempowerment. Thousands of professional women, though outwardly successful, find themselves in the midst of a crisis, believing that they've sacrificed meaning, fulfillment, and balance in their lives to achieve work - related success. Their lives feel unmanageable - and they are confused, blocked, overwhelmed and unable to move forward effectively. Kathy Caprino sheds light on this growing epidemic of disempowerment and shows women how to reinvigorate and reclaim their lives. Breakdown, Breakthrough uses a comprehensive coaching, behavioral, and spiritual framework to explore how women can restore their power and reconnect with their life visions as they awake from the paralysis of professional dissatisfaction and personal diminishment. Caprino outlines a new model for understanding disempowerment, one that focuses on women's relationships with themselves, with others, with the world, and with what she calls their higher selves. She identifies twelve specific challenges professional women face and offers concrete, practical advice for overcoming each one - helping readers ''step back, let go of what is holding them back, and say yes'' to creating a compelling and rewarding next chapter of life and work. This is also a deeply personal book. Caprino candidly discusses her own struggles with crippling feelings of disempowerment, and shares moving stories and heartfelt advice gleaned from her interviews with over one hundred women who experienced and overcame the crises she describes. Breakdown, Breakthrough offers working women who are stressed, stuck, and dissatisfied access to new inspiration, hope, and a definite plan of action.

  • av Jennifer B. Kahnweiler
    277

    FDR and Eleanor. Mick and Keith. Jobs and Woz. Siskel and Ebert. Sandberg and Zuckerberg. History is filled with many examples of successful introvert - extrovert partnerships. Opposites like these can make brilliant products and great works of art and can even change history. But great introvert - extrovert partnerships don't just happen. They demand wise nurturing. Without it, they can implode. Bestselling author Jennifer Kahnweiler offers a five - step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results. This first - of - its - kind practical guide helps introverts and extroverts understand and appreciate each other's wiring, use their inevitable conflicts to spur creativity, find the right roles within the partnership, act like respectful friends, and mine their diversity to give clients the widest range of options. Blending their two points of view allows both partners to see and act on things neither would have separately. Partners can even enrich their skills by learning from their opposites. Kahnweiler shows you how to perform the delicate balancing act required to create a whole that is exponentially greater than the sum of its parts.

  • av Dana Gaines Robinson
    423,-

    In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people ''''jump to solutions'''' before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never - before - published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.

  • av Laura Stack
    277

    Are you tired of productivity consultants - or worse, your boss - pushing you to do more with less? You're in luck. Laura Stack knows your to - do list is already packed to capacity, so she shows you how to accomplish more by doing less. Yes, you read that right. Stack's innovative time - management system lets you work less and achieve more. Following Stack's step - by - step Productivity Workflow Formula, you'll organize your life around the tasks that really matter and - this is crucial - let go of those that don't. Dozens of practical strategies will help you reduce your commitments, distractions, interruptions, and inefficiencies. You'll shrink your to - do list and save time - around ninety minutes a day - while skyrocketing your results and maintaining your sanity.

  • av Peter Barnes
    277

    Peter Barnes argues that because of globalization, automation, and winner - take - all capitalism, there won't be enough high - paying jobs to sustain America's middle class in the future. Therefore, to survive economically, our middle class needs - and deserves - a supplementary source of nonlabor income. To meet this need, Barnes proposes to give every American a share of the wealth we own together - starting with our air and financial infrastructure. These shares would pay dividends of several thousand dollars per year - money that wouldn't be welfare or wealth redistribution but legitimate property income.

  • av Marshall Sashkin
    343

    Leadership That Matters examines transformational leadership - leadership that not only improves productivity and performance but also makes a positive difference in the lives of organization members. Traditional leaders achieve superior results because of their ability to transform people from dutiful followers into self - directed leaders who go beyond simply doing what is expected of them. Drawing on research that investigates leadership, culture, and performance in dozens of organizations, the Sashkins describe the specific behaviors and personal characteristics of transformational leaders. They show how you can construct an empowering organizational culture that nurtures self - reliance and long - term thinking. They offer practical advice on how you can become a transformational leader - and make leadership matter.

  • av Stephen Murphy Shigematsu
    423,-

    From Mindfulness to Heartfulness Transforming Self and Society with Compassion Mindfulness has become a mainstay of modern life. Millions have found it to be a powerful tool for reducing stress, enhancing attention, and instilling tranquility but Stephen Murphy-Shigematsu insists it can be so much more. As mindfulness has moved from East to West, Murphy-Shigematsu believes something has been lost in translation. The utilitarian approach has widened its appeal but narrowed its potential. From years of practice, he's discovered mindfulness is not just a way to clear your head it can transform you, make you more fully awake, alive, and aware of your connection to all beings. In Japanese, the character that best expresses mindfulness, , consists of two parts the top part, , meaning 'now,' and the bottom part, , meaning 'heart.' It's that second part that Murphy-Shigematsu wants to restore. Heartfulness consists of mindfulness, compassion, and responsibility. Its eight principles beginner's mind, vulnerability, authenticity, connectedness, listening, acceptance, gratitude, and service are ways of realizing the original intent and full possibilities of mindfulness practice. Underlying it all is Murphy-Shigematsu's strong belief that the deepest expression of an awakened mind is found in our relation to others. He uses stories from his own life as the son of an Irish immigrant father and a Japanese mother, a professor in Japan and America, a psychotherapist, a father, and a husband to encourage each of us to reflect on how these principles can be manifested in our daily lives. There is too much mind in mindfulness today. It shouldn't just be about thinking and relaxing Murphy-Shigematsu shows us how much more enlightening an experience it can be when we add caring and a concern for our fellow beings to the practice.

  • av Dasarte Yarnway
    383,-

    4 Proven Actions to Design Your Wealth While You Still Can Being young is the ultimate advantage when it comes to building wealth. It may not seem like it when you look at your student loan debt or when the rent comes due, but you have a huge amount of a priceless resource: time. You just need to know what to do with it. Rising-star financial advisor Dasarte Yarnway offers a simple four-step mastery approach anyone can follow to become a Master Wealth Builder. It's a system he himself lives by. You start by mastering the right mindset, says Yarnway. You need to always remember that you're in it for the long haul - wealth building is a marathon, not a sprint - and keep your eyes and your actions firmly fixed on your wealth-building goals. Then you have to create and master your plan. Yarnway provides advice on avoiding four critical financial pitfalls and a worksheet so you can assess exactly where you are financially, where you want to go, and how you're going to get there. Once you have a plan, you have to start working that plan by mastering income - Yarnway looks at the three best ways to do that. With income handled, you have to master expenses. Yarnway offers seven simple ways you can control your outflows and discusses how you can minimize your tax burden while still handling your civic duties. If you start wealth building now instead of ten or twenty years from now, you can experiment, learn from mistakes, bounce back from setbacks, and steadily and consistently build up your legacy. As Yarnway quotes Warren Buffet, 'Someone is sitting in the shade today because someone planted a tree long ago.' The sooner you plant, the more shade you'll have.

  • av Hal Urban
    423,-

    The media's bias toward stories of conflict, violence, and division is bad for your health. In this book, Hal Urban shows how to find the positive and uplifting all around us. The news media thrives on bad news. In recent years, the political climate has become vitriolic and divisive, our country seems more polarized than ever, and news feels inescapable because technology has significantly increased its reach. People who like to stay informed need a lift. Most people are aware that what they eat greatly impacts their physical health: junk food is bad, vegetables are good. Hal Urban argues that we can nourish our minds by choosing how we consume news, and that when we surrender all that choice to media and external forces, we give up our growth, freedom, and mental health. Countless signs of progress and acts of kindness exist all around the world if you know where to look. And there are positive aspects in our own lives-family, friends, simple beauties, and everyday generosities-that we take for granted. This book helps readers understand that, as the late Zig Ziglar said, ''You are what you are because of what goes into your mind.''

  • av Thom Hartmann
    423,-

    Thom Hartmann, the most popular progressive radio host in America and a New York Times bestselling author, looks at the history of the battle against oligarchy in America-and how we can win the latest round. Billionaire oligarchs want to own our republic, and they're nearly there thanks to legislation and Supreme Court decisions that they have essentially bought. They put Trump and his political allies into office and support a vast network of think tanks, publications, and social media that every day push our nation closer and closer to police-state tyranny. The United States was born in a struggle against the oligarchs of the British aristocracy, and ever since then the history of America has been one of dynamic tension between democracy and oligarchy. And much like the shock of the 1929 crash woke America up to glaring inequality and the ongoing theft of democracy by that generation's oligarchs, the coronavirus pandemic of 2020 has laid bare how extensively oligarchs have looted our nation's economic system, gutted governmental institutions, and stolen the wealth of the former middle class.

  • av Carol Fleming
    383,-

    You walk into a room full of strangers and you immediately freeze - wait, no you don't. Instead, you start some light, easy banter with the group of people closest to you. Then you move on to another group. At the end of the meeting or the conference or the party, you leave with a whole new set of connections. It's not an impossible dream. No communication skill is more important in the world than small talk, says communication coach Carol Fleming. It's how you negotiate the beginning of all relationships. What is more, Fleming reveals, contrary to what most people say, they actually love small talk. Very few of us don't enjoy chewing the fat, shooting the breeze, or otherwise catching up with loved ones and old friends. That's small talk! It's just the one little bit about strangers that throws people off. Small talk with strangers is a skill, one Fleming has taught to scores of avowed wallflowers. She covers the inner and outer aspects - from the right attitude to how to dress, move around, and introduce yourself. Most importantly, she lays out a series of simple, memorable conversational strategies that make it easy to go from 'Nice weather we're having' to a genuine, rewarding give-and-take. Carol Fleming won't tell you what to say. Believe it or not, you've already got what you need inside you. She merely provides the keys to unlock it.

  • av Nadya Zhexembayeva
    343

    We all know the proverb about teaching someone to fish, but if there are no fish left, knowing how to catch them won't do you any good. And that's the position businesses are in today. Resources are being depleted at an alarming rate and the cost of raw materials is rising dramatically. As a result, scholar and entrepreneur Nadya Zhexembayeva says, businesses need to make resource scarcity - the overfished ocean - their primary strategic consideration, not just a concern for their ''green'' division.

  • av Jennifer Kahnweiler
    383,-

    Building on Your Quiet Strength, Second Edition Finally, a book that recognizes the immense value that introverts bring to the workplace.' - Daniel Pink, author of Drive and When A prevailing myth is that a big, vibrant personality is needed to succeed in the workplace, but often the quietest people have the loudest minds. Unfortunately, in our extroverted business culture, introverts can feel excluded, overlooked, or misunderstood. Jennifer Kahnweiler shows that introversion is a source of strength. Just look at Arianna Huffington and Mark Zuckerberg, two introverts who have learned to be themselves and thrive in type A work environments. This revised and expanded second edition draws on new research, interviews, and insights from thousands of introverted leaders, including fresh information on the unique challenges faced by introverted women; how leaders can shape a more inclusive, introvert-friendly workplace; the brains of introverts; and the correlation between introverted leadership and company performance. Kahnweiler lays out a well-tested progressive four-step strategy called 'The 4 Ps Process' for succeeding in the workplace by building on your natural quiet strengths. First, preparation: carefully devise a game plan for any potentially anxiety-provoking situation. Then, presence: knowing you're prepared, be completely focused on the present moment. Then you can push - go beyond your comfort zone. And finally, practice, practice, practice. A newly revised quiz helps pinpoint where to amplify your quiet strengths and when to consider flexing your style. Kahnweiler shows exactly how to apply the 4 Ps in areas that can be particularly challenging for introverts - including networking, making presentations, and handling meetings. Aspiring leaders will be able to contribute more fully to their organization while staying true to themselves and serve as models and mentors to others as they move forward in their careers.

  • av Laura Stack
    423,-

    Don't Slow Down Team Up! With countless emails, constant communication, cascading deadlines, and seemingly endless meetings, it's a wonder any of us gets anything done these days. You can try working harder or faster or smarter, but what really makes the difference is ''''teaming well.'''' A good team is the most powerful productivity machine in existence. Laura Stack's FAST model mobilizes teams to be the most effective they can be, while keeping each other's best interests at heart. Teams learn to work together Fairly, accept Accountability, apply Systems Thinking, and maximize available Technology. An interactive assessment helps you evaluate your team's current speed and rate of acceleration. Every team may have its stars, but they couldn't do their jobs without the rest of the team doing theirs. By the end of this book, you'll truly understand the abilities of your team and how each member makes things go. So, rev your team's engines, and you'll soon be roaring down the track together!

  • av Sc Moatti
    277

    That person slumped over her cell phone is disengaged, isolated, lost in her own little world, right? Wrong, says SC Moatti. She's highly engaged - she's having a text conversation with a friend in Europe, playing a game with another, and looking for a good place to go to dinner with a third. Mobile technology has become such an integral part of how we interact that for many people losing a cell phone is like losing a limb. And the most successful mobile apps that are precisely those that enhance and multiply the frequency and power of our real - world interactions. Moatti - a technologist and industry insider - says these kinds of mobile apps adhere to three universal principles: they must have a simple design, enable the user to personalize them, and be continually improved by their makers through relentless attention to analytics. She uses examples from a host of great mobile app creators - Facebook, Yelp, Lyft, Tinder, Aerbnb, Trulia, WhatsApp, and more - to demonstrate how it's done. Even as technology evolves and smartphones are replaced by smaller mobile devices such as watches and contact lenses, these three principles will remain evergreen. The market is full of how - to books for creating apps, but no works examine what qualities make for great mobile products. Until now.

  • av Maya Schenwar
    343

    Through the stories of prisoners and their families, including her own family's experiences, Maya Schenwar shows how the institution that locks up 2.3 million Americans and decimates poor communities of color is shredding the ties that, if nurtured, could foster real collective safety. As she vividly depicts here, incarceration takes away the very things that might enable people to build better lives. But looking toward a future beyond imprisonment, Schenwar profiles community - based initiatives that successfully deal with problems - both individual harm and larger social wrongs - through connection rather than isolation, moving toward a safer, freer future for all of us.

  • av Doug Crandall
    383,-

    Lead So Your People Speak Freely Candid communication enhances innovation, ownership, engagement, and performance. The benefits of hearing questions and uncertainties, good and bad ideas, and honest feedback are game-changing. Yet research shows that most of the time, people never share their true thoughts with each other-and especially not with their leaders. But what if they did? What if everyone could confidently communicate without fearing a negative response? In Permission to Speak Freely, highly acclaimed leader developers Doug Crandall and Matt Kincaid illustrate the benefits of candor, explain the inhibitors that cause it to feel unsafe, and provide tools for leaders to encourage their people and embed trust and openness into the foundation of their organizational culture.

  • av Alec Levenson
    277

    Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, the linking of survey data with performance data, the best ways to measure employee engagement, the pros and cons of respondent anonymity, and much more.

  • av Seth Adam Smith
    277

    In this book, Seth Adam Smith expands on the philosophy behind his extraordinarily popular blog post ''Marriage Isn't for You'' - which received over 30 million hits and has been translated into over twenty languages - and shares how living for others can enrich every aspect of your life, just as it has his. With a mix of humor, candor, and compassion, he reveals how, years before his marriage, his self - obsession led to a downward spiral of addiction and depression, culminating in a suicide attempt at the age of twenty. Reflecting on the love and support he experienced in the aftermath, as well as on the lessons he learned from a difficult missionary stint in Russia, his time as a youth leader in the Arizona desert, his marriage, and even a story his father read to him as a child, he shares his deep conviction that the only way you can find your life is to give it away to others.

  • av David C. Thomas
    277

    In today's rapidly evolving business world continual innovation is now a must. Scholar and consultant David C. Thomas says the same forces of globalization that have created today's superheated competitive environment have also provided a potential hidden advantage: the multiculturals in your midst. Thomas cites ample research and examples showing that people who have experienced more than one culture are more creative that those with more limited experience. Multiculturals have a broader worldview. Having to integrate different cultural values forces them to develop more complex ways of thinking and makes them better able to see new patterns and connections. Their heightened empathy, the result of learning to adapt to sometimes wildly different cultures, helps them build support for their ideas and work effectively on the teams that implement them. This book makes a powerful business case for recognizing and cultivating a new dimension of diversity. Thomas looks at how different people express their multicultural identities and how to establish the organizational conditions under which multiculturals can flourish, And he shows how even the most monocultural among us can develop the characteristics of a multicultural mind.

  • av Jv Venable
    277

    Build Extraordinary Trust and Lead Your Team to a Higher Plane For former US Air Force Thunderbirds' commander and demonstration leader JV Venable, inspiring teamwork was literally a matter of life and death. On maneuvers like the one pictured on the cover, the distance between jets was just eighteen inches. Closing the gaps to sustain that kind of separation requires the highest levels of trust. On the ground or in the air, from line supervisor to CEO, we all face the same challenge. Our job is to entice those we lead to close the gaps that slow the whole team down gaps in commitment, loyalty, and trust. Every bit of closure requires your people to let go of biases and mental safeguards that hold them back. The process the Thunderbirds use to break that barrier and craft the highest levels of trust on a team with an annual turnover of 50 percent is nothing short of phenomenal. That process is packaged here with tips and compelling stories that will help you build the team of a lifetime.

  • av Bertrand Badre
    423,-

    How to Make Finance a Force for Good Just as Thomas Piketty offered a sweeping critique and progressive reassessment of capitalism, former World Bank Group chief financial officer Bertrand Badr looks at the destructive role finance played in the global economic crisis of 2007 2008 and offers a bold prescription for making it a force for good. Badr describes how finance can be harnessed to help us solve many of the world's biggest problems climate change, poverty, infrastructure rebuilding, and more. As he writes, ''''When controlled and used intelligently, with benevolence and inventiveness, finance can accomplish great things.''''

  • av Deborah Perry Piscione
    383,-

    For too long, companies and their leadership teams focused primarily on their products or services. Leaders are deeply dialed in to the minutiae of their companies' operations. But veteran Silicon Valley consultant Deborah Perry Piscione says investments in new technologies or operations do not create innovations people do. For innovation to happen, organizations need to be people-centric. In this breakthrough book she shows how, by following her People Equation, every organization can develop a mindset, an organizational structure, and a product development process that will maximize creativity and innovation. Using examples from her consulting work and from her research into successful business practices, Piscione shows how to create a culture where risk taking is rewarded, mavericks are encouraged, collaboration between highly competent people is nurtured, and, when experiments and new initiatives are proposed, the response is to ask how rather than question why. This requires upending the usual organizational pyramid, giving more decision-making power to frontline workers and less to the C-level executives traditionally at the top. Once this is all in place, you can take advantage of Piscione's twelve-step Improvisational Innovation process for bringing new products and services to market. This is a comprehensive guide to harnessing the creative energy in every organization.

  • av Fauzia Burke
    277

    If You Want People to Read Your Book, Writing It Is Only the Beginning There has truly never been a better time to be an author. For the first time, authors have direct access to the public via the Internet - and can create a community eagerly awaiting their book. But where do new authors start? How do they sort through the dizzying range of online options? Where should they spend their time online and what should they be doing? Enter Fauzia Burke, a digital book marketing pioneer and friend of overwhelmed writers everywhere. She takes authors step - by - step through the process of identifying their unique personal brand, defining their audience, clarifying their aspirations and goals, and setting priorities. She offers advice on designing a successful website, building a mailing list of superfans, blogging, creating an engagement strategy for social media, and more. By following Burke's expert advice, authors can conquer the Internet and still get their next manuscript in on time.

  • av Jason Jay
    383,-

    Think about the last time you tried to talk with someone who didn't already agree with you about issues that matter most. How well did it go? These conversations are vital, but too often get stuck. They become contentious or we avoid them because we fear they might. What if, in these difficult conversations, we could stay true to ourselves while enriching relationships and creating powerful pathways forward? What if our divergent values provided healthy fuel for dialogue and innovation instead of gridlock and polarization? Jason Jay and Gabriel Grant invite us into a spirit of serious play, laughing at ourselves while moving from self-reflection to action. Using enlightening exercises and rich examples, Breaking through Gridlock helps us become aware of the role we unwittingly play in getting conversations stuck. It empowers us to share what really matters - with anyone, anywhere - so that together we can create positive change in our families, organizations, communities, and society.

  • av Bill Treasurer
    383,-

    It's a sad fact. You have to be bad at leading others before you can learn to be good at it. Sooner or later, every leader runs into a wall of incompetence, weakness, or hubris that Treasurer calls ''''the leadership kick in the ass.'''' Do you derail from being a leader or learn from scraping your knees? Treasurer finds that the most difficult problem leaders face is finding the right midpoint between overconfidence and indecisiveness or weakness. Just about all leaders land on the wrong side of this tough balance at some point-and that's when they get their asses kicked. Although most leaders say it can be a very valuable experience, Steve Jobs, who definitely favored one side, famously said, ''''Getting fired was the best thing that ever happened to me.'''' This book is a survival guide, coach, and morale booster to help the reader master the art of ''''confident humility.'''' If you succeed, the next place you get kicked might be upstairs.

  • av Sasha Chanoff
    277

    Making the Hardest Decisions As a young aid worker, Sasha Chanoff was sent to evacuate a group of refugees from the violence - torn Congo. But when he arrived he discovered a second group. Evacuating them too could endanger the entire mission. But leaving them behind would mean their certain death. ves. Why is moral courage the essential factor at such times? How do we access our own rock - bottom values, and how can we take advantage of them to make the best decisions? Through Sasha's own extraordinary story and those of eight other brave leaders from business, government, nongovernment organizations, and the military, this book reveals five principles for confronting crucial decisions and inspires all of us to use our moral core as a lodestar for leadership.

  • av Dianna Booher
    383,-

  • av Margaret J. Wheatley
    423,-

    This book is born of my desire to summon us to be leaders for this time as things fall apart, to reclaim leadership as a noble profession that creates possibility and humaneness in the midst of increasing fear and turmoil. I know it is possible for leaders to use their power and influence, their insight and compassion, to lead people back to an understanding of who we are as human beings, to create the conditions for our basic human qualities of generosity, contribution, community and love to be evoked no matter what. I know it is possible to experience grace and joy in the midst of tragedy and loss. I know it is possible to create islands of sanity in the midst of wildly disruptive seas. I know it is possible because I have worked with leaders over many years in places that knew chaos and breakdown long before this moment. And I have studied enough history to know that such leaders always arise when they are most needed. Now it's our turn.

  • av The Center for Courage and Renewal
    423,-

    The Courage Way Leadership demands courage. You have to make good decisions while balancing inevitable tensions and knowing when to take risks. You need to keep your values in sight regardless of the pressures around you. At its core, leadership is a daily, ongoing practice, a journey toward becoming your best self and inviting others to do the same. And that's where The Courage Way comes in. It's a guide to leadership that shows how to access and draw upon courage in all that you do. It has its roots in the work of Parker J. Palmer, who in fifty years of teaching, speaking, and writing has explored the human spirit what he has called "the inner landscape" and its role in life and leadership. Shelly Francis identifies key ingredients needed to cultivate courage, the most fundamental being trust in ourselves and in each other. She describes how to build trust through the Center for Courage & Renewal's Circle of Trust approach, centered around eleven "touchstones," poetic and practical operating guidelines for holding the meaningful conversations vital to trust building. Each chapter features true stories of how leaders have overcome challenges and strengthened their organizations through touchstones such as "Extend invitation, not demand"; "No fixing, saving, advising, or correcting"; and "When the going gets rough, turn to wonder." This graceful and inspiring book is a guide to courageous leadership and a journey of self-discovery. As Francis writes, "Courage is not only in you it is you. In your moments of courage, that's when you meet your true self."

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