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OutsourcingThe Practical Service Manager Guide to IT OutsourcingA no-nonsense guide to outsourcing IT services.With over 30 years experience in the IT industry, the Practical Service Manager has lived through many outsourcing projects.In-house to onshore, onshore to offshore and offshore to offshore. In this guide to IT Outsourcing The Practical Service Manager sets out a detailed 6-phase approach covering the full outsourcing lifecycle from inception to exit.Packed full of real world experiences - with 23 figures and 36 tables - prepare for a deepdive.No flannel, no history of outsourcing and no fluff.The Practical Service manager gets the job done.

When King Aldric acts the fool with underpants on his head, Princess Alice captures the moment on her phone. Uploading to social media the princess starts a series of events that goes to show what can happen when a picture gets shared time and time again with some very unusual consequences.

Princess Alice is bored and wants to find a new friend who doesn't know she is a princess. Troll is bored as well; he wants a new pet. Alice and Troll both go online and turn to social media, changing their names to hide their true identity . Read what happens when Princess Alice & the Troll meet online and the exciting adventures that follow.