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The Official DVSA Theory Test for Large Vehicles is an essential read for any aspiring or experienced large vehicle driver. Authored by the Driver and Vehicle Standards Agency, the leading authority in road safety in the UK, this book is a comprehensive guide for understanding and passing the DVSA theory test. Published in 2020 by TSO, this book is up-to-date with the latest rules and regulations. The book covers all aspects of the theory test, from hazard perception to vehicle handling, ensuring that drivers are well-prepared for the test. Whether you're a new driver or looking to refresh your knowledge, this book is an invaluable resource. Don't miss out on this essential guide by the Driver and Vehicle Standards Agency, published by TSO.

The Official DVSA Guide to Driving Goods Vehicles is a comprehensive guide authored by the Driver and Vehicle Standards Agency. Published in English by TSO in the year 2020, it is a must-read for anyone involved in the transportation industry. This guide provides an in-depth look into the various aspects of driving goods vehicles. It is a treasure trove of information that is not only useful for drivers but also for those who are planning to venture into this field. The book is written in a straightforward and engaging style, making it easy for readers to understand complex concepts. The author's expertise is evident in the detailed explanations and practical tips that are included in the book. In conclusion, The Official DVSA Guide to Driving Goods Vehicles is an essential resource for anyone involved in the transportation industry, and its publication by TSO further solidifies its credibility.

Humanising IT(TM) applies human-centred design principles to the world of IT service management. Those who have any role in delivering IT services, from service desk analysts to software developers, CIOs and every human in between, will learn that to improve IT service management, you must prioritise the human experience. Topics to improve your understanding include: - An overview of human-centred design - How IT service management should serve the wider goals of the business - How the DVF (desirability, viability, feasibility) model can be applied - The four main phases of the Double Diamond model - Integrating the five Ps of human-centred design into IT service management. Under the guidance of Katrina Macdermid, an internationally recognised thought leader on IT service management, you are certain to improve your success in the wider business world by learning to put people and the user experience first.

The Official Highway Code, penned by the Great Britain: Department for Transport, is an essential read for anyone who uses the UK's roads. Published by TSO in 2022, this book is the definitive guide to navigating the country's highways and byways. As a piece of non-fiction, it stands out in its genre for its practicality and direct impact on everyday life. The Official Highway Code is not just a book; it's a lifesaver on the road. This up-to-date edition is a must-have for all road users, from first-time learners to experienced drivers. Published by TSO, it's an authoritative source of information that is widely respected and followed. Don't miss out on this important guide that can help you navigate the roads safely and efficiently.

Contains 2,668 biographical articles and 241 constituency articles. The biographies include many of the powerful political figures of Elizabeth's reign, such as Sir William Cecil, Sir Robert Dudley, Sir Amias Paulet, Thomas Sackville and Sir Christopher Hatton, as well as the middling figures like Laurence Tomson and Richard Topcliffe.

This publication, compiled by the Driving Standards Agency, contains official best practice guidance on the skills required to ride a motorcycle safely, and is suitable for both learners and experienced riders. Topics covered include: the motorcycle rider and the law; choosing a motorcycle; clothing and protection; motorcycle controls; traffic signs; defensive riding; riding in bad weather, at night or on motorways; passengers and loads; basic maintenance; accidents and emergencies; eco-safe riding; dealing with traffic congestion; and travelling in Europe. Supersedes previous edition (ISBN 9780115534140)