Coaching Conversations That Count

We communicate in different ways, and much of the time we communicate through conversation. Facial expressions, body language, and sometimes silence all play a role in those conversations. In this book, we'll talk through many important factors that affect conversation. Yearly performance reviews are no substitute for the conversations that should be occurring daily, weekly, and monthly between a manager and employee. Learn to be more artful and purposeful in your conversations to really communicate and connect with others, and to help you build a high-performing team.