Lean Leader's Guide to Effective Emails

Lean Six Sigma is a well-known collection of business improvement methods. Apply these same tools to create recipient-friendly emails.

Apply Lean principles to emails.
¿ The toolkit for clarity - how to eliminate wasted words.
¿ Subject lines and signatures - how to make them great.
¿ The postcard principle - how much and how little.
¿ Being kind with attachments - how to be a great net citizen.