Operations Mastery

In this book, "OPERATIONS MASTERY: Managing the Flow of Value in Business," we explore the critical role of operations in creating and delivering value to customers. The book provides a comprehensive overview of the key principles and practices of operations management, including inventory management, service operations, the integration of operations and technology, and operations in the hospitality industry, and government and non-profit organizations. With practical examples, case studies and real-world insights, this book is an invaluable resource for anyone looking to improve their operations and drive business success. Whether you're a business leader, manager, or student, this book will give you the tools and knowledge you need to master the flow of value in your organization.