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Quality Management for it Services

- Perspectives on Business and Process Performance

Om Quality Management for it Services

Examines IT service quality management to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with implementation and practical solutions, this book gives both scientists and practical experts an insight into the many different facets of IT service quality management.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9781616928896
  • Bindende:
  • Hardback
  • Sider:
  • 350
  • Utgitt:
  • 15. oktober 2010
  • Dimensjoner:
  • 289x225x30 mm.
  • Vekt:
  • 1108 g.
  Gratis frakt
Leveringstid: 2-4 uker
Forventet levering: 20. januar 2025
Utvidet returrett til 31. januar 2025
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Beskrivelse av Quality Management for it Services

Examines IT service quality management to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with implementation and practical solutions, this book gives both scientists and practical experts an insight into the many different facets of IT service quality management.

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