Utilizing the 3Ms of Process Improvement in Healthcare

Leading change in the right direction and sustaining that change is extremely difficult without managing the relevant measures, especially in today's healthcare environment. This book details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership in healthcare. It includes healthcare case studies that illustrate the proper application of the 3Ms. Complete with forms and templates to make it easy for readers to apply the 3Ms, the book describes a culture change method that is based on changing behaviors.