Norges billigste bøker

Call Centres and Human Resource Management

- A Cross-National Perspective

Om Call Centres and Human Resource Management

This book looks at human resource management in call centres from an international perspective and uses research from leading academics in the field. The characteristics and features of working in a call centre are examined, followed by the effects that this type of work has on employees and their responses to it.

Vis mer
  • Språk:
  • Engelsk
  • ISBN:
  • 9781403913043
  • Bindende:
  • Hardback
  • Sider:
  • 295
  • Utgitt:
  • 9. desember 2003
  • Utgave:
  • 2004
  • Dimensjoner:
  • 140x216x20 mm.
  • Vekt:
  • 540 g.
  Gratis frakt
Leveringstid: 2-4 uker
Forventet levering: 3. juni 2025

Beskrivelse av Call Centres and Human Resource Management

This book looks at human resource management in call centres from an international perspective and uses research from leading academics in the field. The characteristics and features of working in a call centre are examined, followed by the effects that this type of work has on employees and their responses to it.

Brukervurderinger av Call Centres and Human Resource Management



Finn lignende bøker
Boken Call Centres and Human Resource Management finnes i følgende kategorier:

Gjør som tusenvis av andre bokelskere

Abonner på vårt nyhetsbrev og få rabatter og inspirasjon til din neste leseopplevelse.