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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

Om Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9780071806305
  • Bindende:
  • Hardback
  • Sider:
  • 304
  • Utgitt:
  • 16. desember 2015
  • Dimensjoner:
  • 237x165x33 mm.
  • Vekt:
  • 596 g.
  • BLACK NOVEMBER
  På lager
Leveringstid: 4-7 virkedager
Forventet levering: 5. desember 2024

Beskrivelse av Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.

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