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If you have been frustrated by very technical statisticalprocess control (SPC) training materials, then this is thebook for you. This book focuses on how SPC works andwhy managers should consider using it in their operations. It provides you with a conceptual understanding ofSPC so that appropriate decisions can be made about thebenefits of incorporating SPC into the process managementand quality improvement processes. Today, there is little need to make the necessary calculationsby hand, so the author utilizes Minitab and NWAQuality Analyst-two of the most popular statistical analysissoftware packages on the market. Links are providedto the home pages of these software packages where trialversions may be downloaded for evaluation and trial use. The book also addresses the question of why SPCshould be considered for use, the process of implementingSPC, how to incorporate SPC into problem identification,problem solving, and the management and improvementof processes, products, and services.

An organization's people are their most important resources. Infectious Innovation will teach you how to systematically collect employee ideas, and then turn them into improved and sustainable profits.

Provides a regional analysis and a country scan of the CIS regional block economies. The book examines its history since the breakup of the formal Soviet Union and the formation of the CIS bloc, including creation of regional agreements such as the CIS Free Trade Area and the Eurasian Economic Union.

The Anti-Bubbles is a contrarian framework that challenges the status quo and complacency of Global Markets towards the false belief/misconception that central banks and governments are infallible and in full control. A forward-looking analysis of the opportunities, risks, and unintended consequences associated with testing the limits of monetary policy, testing the limits of credit markets, and testing the limits of fiat currencies. This book presents both sides of the story, including Larry Summer's "e;prudent imprudence for fiscal expansion"e;, George Soros' "e;reflexivity theory applied to monetary policy"e;, Mohamed El-Erian's "e;T-juction and diplomatic neutrality"e;, along the "e;Lehman Squared"e; and "e;Gold's Perfect Storm"e; investment theses, and coins innovative ideas such as "e;anti-bubbles"e;, "e;the acronyms"e;, or "e;monetary supercycle"e;, which join a series of innovative concepts such as "e;The Flattening of the Energy World"e;, "e;The Energy Broadband"e;, or "e;The Battle for Supply"e;, from Diego's first book.

The purpose of this work is to show some advanced concepts related to Excel based financial modelling. Microsoft Excel(TM) is a very powerful tool and most of the time we do not utilize its full potential. Of course, any advanced concepts require the basic knowledge which most of us have and then build on it. It is only by hands-on experimentation that one learns the art of constructing an efficient worksheet. The two volumes of this book cover dynamic charting, macros, goal seek, solver, the routine Excel functions commonly used, the lesser known Excel functions, the Excel's financial functions and so on. The introduction of macros in these books is not exhaustive but the purpose of what is presented is to show you the power of Excel and how it can be utilized to automate most repetitive calculations at a click of a button. For those who use Excel on a daily basis in financial modeling and project/investment evaluations, this book is a must.

The purpose of this work is to show some advanced concepts related to Excel based financial modelling. Microsoft Excel(TM) is a very powerful tool and most of the time we do not utilize its full potential. Of course, any advanced concepts require the basic knowledge which most of us have and then build on it. It is only by hands-on experimentation that one learns the art of constructing an efficient worksheet. The two volumes of this book cover dynamic charting, macros, goal seek, solver, the routine Excel functions commonly used, the lesser known Excel functions, the Excel's financial functions and so on. The introduction of macros in these books is not exhaustive but the purpose of what is presented is to show you the power of Excel and how it can be utilized to automate most repetitive calculations at a click of a button. For those who use Excel on a daily basis in financial modeling and project/investment evaluations, this book is a must.

This volume is the second of a three-volume set designed for use in a course in applied international corporate finance for managers and executives. This volume's issue is how uncertain foreign exchange (FX) rate changes affect a firm's ongoing cash flows and equity value, and what can be done in terms of hedging this risk using financial instruments. The accounting implications are also considered. Numerous examples of real-world companies are used. The volume contains a hypothetical case that ties the material together. The first volume reviews some basics of FX rates: Introduction to Foreign Exchange Rates, 2nd edition, Business Expert Press, 2016. The third volume deals with the estimation of the cost of capital for international operations and the evaluation of overseas investment proposals: Applied International Finance II: International Cost of Capital and Capital Budgeting, 2nd edition, Business Expert Press, 2017.

This practical book sets out how HR can become a true business partner. It will require a rethinking of HR's contribution to the organization in the future. All the key topics are covered in this work from a specific HR strategic model, reshaping of HR to align itself better with the business, and a number of new tools and techniques to aid in creating real financial value to the organization. Many HR personnel have already jumped onto the title of calling themselves a business partner, but what this involves is a very different and complex skill set as well as a new process approach to creating added value. Being a business partner is a very different and exciting approach to creating measurable value, specifically from HR activities and interventions.

Draws on examples from various parts of the business world and societies to prepare students, scholars, and entrepreneurial managers to deal with the challenges presented by a new and diverse business environment to create business plan for a social venture.

The accelerating pace and diffusion of technological change has taken control of an ever-growing fraction of the world economy. This fraction is being assimilated into a different set of economic fundamentals, such as the rapid and exponential price deflation inherent to technology. The effect of this was insignificant until recently, but is now beginning to create conspicuous distortions in many economic metrics, and is just years from being the dominant force across the entire economy. In response to technological deflation, the central banks of the world will have to create new money in perpetuity, increasing the stream at an exponentially rising rate much higher than is currently assumed. This now-permanent need for monetary expansion, if embraced, can fund government spending more directly. This in turn creates a very robust, dynamic, and efficient safety net for citizens, while simultaneously reducing and even eliminating most forms of taxation by 2025. Failure to recognize that technological deflation mandates permanent and ever-rising central bank monetary expansion that can and should gradually become the primary source of government spending will precipitate a major financial crisis starting as soon as 2017.

Sustainability is changing and changing rapidly. It is becoming more widespread as companies and customers uncover its power and attractiveness and sustainability also receiving more attention in the press. Support for sustainability lies within new tools, frameworks, and approaches. The authors capture these and other developments in this two volume second edition of Developing Sustainable Supply Chains. In the first volume, the authors assess major management opportunities; the second focuses on implementation; when combined the result is a complete, action-oriented treatment of sustainability. Written by two of the leading academic researchers in this area, this series introduces the reader, whether they are student, manager, or experienced sustainability advocate, to the various tools, frameworks, and approaches that work.

This book provides a multi-perspective approach to sustainability and value chains to allow understanding from a variety of disciplines and professional backgrounds. Some of the key features of this book include: Short vignettes of important trends along with relevant management issues; Evidence-based management examples from leading multinational companies, small, and medium enterprises spanning supply chains; References to appropriate tools, emerging technology, and practices; Chapter action items for the reader to take a deeper look at integration opportunities involving sustainability and supply chain management; An action-learning approach to applying concepts and tools so readers from any functional perspective can implement and manage sustainability projects including; Guidelines on how to move forward with your first supply chain sustainability initiative.

As exemplified by Apple and Google, maximizing the wealth of organizations involves what Joseph Schumpeter described as "e;creative destruction."e; This occurs when scientific or technological breakthroughs lead to the launch of a radically new product or service at a time when there often is little or no evidence of the existence of an identified market opportunity. The world is currently involved in the third Industrial Revolution and academic research and real-world case studies have validated the fact that the management of technology-driven entrepreneurship is a somewhat different process to that of market-driven entrepreneurship. The existence of these differences generates the perspective that benefit exists in identifying managerial guidelines that can be of assistance in ensuring the success of technological entrepreneurship projects in both start-ups and existing businesses. Hence the aim of this text is to draw upon academic theory and real-world case materials as the basis for defining 86 key managerial guidelines for optimizing the outcome from involvement in technological entrepreneurship.

This book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It focuses on the challenges of applying digital technologies in developing countries, where dramatic results can be realized. It addresses questions like these: How can digital technologies help enhance transparency, accountability, and participation to improve service design and delivery? Where are the opportunities to enhance key areas of governance and public service delivery? What are the promising practices to strengthen supply and mobilize demand for good governance and service delivery? What are the emerging lessons from recent experience? The author explains with real cases how ICT can be deployed to improve public sector efficiency and accountability for resource management; improve access and quality of public services for citizens; enhance transparency and reduce costs of government-business transactions, support entrepreneurship, attract private investment, and reduce the burden of regulation; and enhance the effectiveness of political oversight and policy institutions. This book details the importance of understanding the social, political, and institutional contexts and the policies that might scale up ICT for governance and public service improvement.

Accounting history continues in Volume 2 with six chapters, four supplements, plus conclusions. Chapters 1 to 3 of the second volume cover specialty topics, specifically auditing, taxes, and government accounting. Chapters 4 to 6 march along from the New Deal to beyond the mortgage meltdown and Great Recession. Supplements include audit opinions (the audit reports written for the annual financial audits), the scandals and corruption associated with accounting fraud, the formal standard setting process creating generally accepted accounting principles (GAAP), and finally computer technology, a key component of the accounting profession-and civilization. The concept of accounting as a profession developed by the 19th century, as accounting-related services (bankruptcy, taxes, and auditing) became important enough to hire experts and separate businesses to support these functions. Soon, licensing was required. Auditing and tax proved to be major money-makers for accountants. Accounting firms became mammoth and global (especially the Big 4) providing audit, tax and consulting services to giant multinational corporations as well as smaller business, governments, nonprofits organizations, and individuals. The rest of the book covers accounting since the early 20th century, when accounting became increasingly sophisticated and important to the commercial and political worlds. The 1920 reverted to "e;free markets,"e; financial market manipulation and speculation, fueled by abundant credit precipitating a boom; then the Great Depression, followed by FDR's New Deal. Chapter 5 covers most of the post-World War II period. Chapter 6 covers the bubbles and busts of the late-20th century and beyond, with particular attention to Enron. Conclusions summarize the last 10,000 years of accounting, its overall impact on civilization, and predictions for the future.

Central banks do not print growth. The financial crisis was much more than the result of an excess of risk. The same policies that created each subsequent bust are the ones that have been implemented in recent years. This book is about realistic solutions for the threat of zero-interest rates and excessive liquidity. The United States needs to take the first step, defending sound money and a balanced budget, recovering the middle-class by focusing on increasing disposable income. The rest will follow. Our future should not be low growth and high debt. Cheap money becomes very expensive in the long run. There is an escape from the Central Bank Trap.

The ability to help an organization effectively deal with change is a key competency that all human resource (HR) professionals must possess. However, many people in the HR function have not received any formal training or instruction on how to fulfill this important role. This book provides HR professionals with key concepts and practical techniques to successfully launch, support, and sustain change management initiatives within their organizations. Pragmatic tools and explanations will illuminate critical change management competencies and processes, thereby enabling HR professionals to take on strategic and active roles. As well, understanding of one's own reactions to change will also be explored to assist HR professionals to effectively manage and guide change. Questions posed at the end of each chapter allow for personal reflection and growth, thereby providing further development of skills relating to change management. This text is an excellent resource for HR students, those new to practicing HR and seasoned HR professionals alike.

Contemporary public relations practice has developed over the last several decades from the weak third sister in marketing, advertising, and public relations mix to a full player. To help you keep up to speed with the exciting changes and developments of publications, this book has been updated to provide you with the necessary understanding of the problems and promises of public relations research, measurement, and evaluation. As a public relations professional, this book will guide you through the effective use of methods, measures, and evaluation in providing grounded evidence of the success (or failure) of public relations campaigns. This third edition takes a best practices approach-one that focuses on choosing the appropriate method and rigorously applying that method to collect the data that best answers the objectives of the research. It also presents an approach to public relations that emphasizes the profession's impact on the client's return on investment in the public relations function, the measurement of social media and the use of standardized measures.

Offers common-sense solutions to would-be and current bloggers, demonstrating ways to make their blogs achieve, retain and grow in status and in the audience the blog is intended to reach. The book will be valuable to small-business owners and staffers for large corporations.

Offers common-sense solutions to would-be and current bloggers, demonstrating ways to make their blogs achieve, retain and grow in status and in the audience the blog is intended to reach. The book will be valuable to small-business owners and staffers for large corporations.

This book discusses data and information visualization techniques-the decision-making tools with applications in health care, finance, manufacturing engineering, process improvement, product design, and others. These tools are an excellent means of viewing the current state of the process and improving them. The initial chapters discuss data analysis, the current trends in visualization, the concepts of systems and processes from which data are collected. The second part is devoted to quality tools-a set of graphical and information visualization tools in data analysis, decision-making, and Lean Six-Sigma quality. The eight basic tools of quality discussed are the Process Maps, Check Sheets, Histograms, Scatter Diagrams, Run Charts, Control Charts, Cause-and-Effect Diagrams, and Pareto Charts. The new quality tools presented are the Affinity, Tree, and Matrix Diagrams, Interrelationship Digraph, Prioritizing Matrices, Process Decision Program Chart, and Activity Network Diagram along with Quality Function Deployment (QFD) and Multivari Charts.

Modern society is ill. Many people sit in their work cubicle, at jobs that are stressful and unfulfilling. With a boss they don't like. With a mortgage they cannot afford. With relationships that aren't all they could be. With a work-life balance that's all work and no life. It's no wonder there's a stress and depression epidemic in the Western world. Many people have simply lost themselves. Is this you? If so, life doesn't have to be like this. You can choose to live life in a different way. Most people will say that they want more than anything to be themselves and to make a difference. This book is about how to be true to yourself in a society that more than ever pushes us to disguise who we are, so we end up pretending to be who we're not. How can I find a way to be myself? Join Mark Eyre to find your own real me, and along the way, pick up some practical strategies and approaches to help you express who you really are. It's time to join the journey of a lifetime, and in the words of George Eliot, to "e;be who you might have been."e;

As my clients emerged from the global economic turmoil that began in 2008, I began to see what others didn't see. Something was standing in their way-usually the unwillingness or inability to make a critical decision. They thought they needed more-more education, more experience, more time, or more data. They had enough of these, but they lacked the confidence, courage, and optimism to make the tough calls. Through our work together, we learned that when leaders make good decisions, little else matters. When they refuse to make decisions, or show a pattern of making bad ones, nothing else matters. The most successful leaders realized they could no longer push growth. Instead, they had to remove barriers to success-obstacles they had erected themselves. The compelling stories and surprising research findings in this book focus on real people who actively sought professional improvement and personal development. Working together, we mapped out their journeys, identified roadblocks, recognized the wrong turns they had taken, and unlocked their decision-making potential-in some cases, more than doubling the size of their companies. Most of these stories illustrate how and why these leaders succeed, but others serve as warnings about what can happen when leaders refuse to decide.

This second volume of Critical Thinking for Marketers expands your background knowledge of other areas of critical thinking that are making major contributions to both marketing as a social science and marketing as an applied science. Section I, Think Better, provides introductory discussions of - marketing as a science; the difference between correlation and causation; the meaning of what a "e;concept"e; is and why it is critical for marketers to develop good concept definitions (e.g., "e;What is customer satisfaction?"e;); why the 18th century Scottish philosopher David Hume is relevant to marketers today; and the impact that behavioral economics is having on how marketers do their job. Section II, Cognitive Biases and Their Importance, talks about recent discoveries in cognitive psychology and neuroscience that have relevance to marketers. You'll learn that marketers need to be aware of their own cognitive biases and irrational thinking processes, which often lead to making bad decisions, and that the retail and business customers we market to are not as rational as we may think and hope they are. Finally, Section III, Conclusions, draws on both Volumes I and II to summarize the book's primary messages with helpful hints on applying your new tools and making better marketing decisions.

This two-volume concise treatise on the history of economic thought is accessibly written for readers interested in business, law, and public policy

A number of studies have revealed a correlation between employee attitudes about their companies and the degree of value customers attribute to the company. This phenomenon is called employee ambassadorship. This book investigates this phenomenon and demonstrates how it can be used to add value to the customer experience.

Business results, major change, project initiatives can be achieved more easily than imagined. Strategic Organizational Alignment shows you how and points out the reasons why most excuses businesses make for inadequate implementations are wrong. Through stories, illustrations, and step-by-step guides, Crosby shows you a simple, profound, and repeatable way to ensure your business aligns its employees and has a clear path to success. This book will help you to learn how to focus your workplace on the dynamics critical to achieving greater productivity.

Why are some speeches more powerful than others? What makes a great public speaker? There is an ocean of literature out there which can be overwhelming, and this book can be your starting point to navigate your journey in this subject from an academic point of view. This book is designed to help the reader understand the various interconnected components of public speaking when viewed together from three broad academic lenses. Together, these lenses make a unique kaleidoscope for the reader to answer the question as to why some speeches are more impactful than others. This kaleidoscope includes more than 50 parameters that engage in interplay among themselves to create an impactful communication and serve as a foundation for future academic work on this topic.

Innovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating value for an organization. But how can innovation be consistently achieved in the context of a client-service provider relationship? This publication provides a practical framework, with clear supporting recommendations, for clients and service providers to work together to overcome challenges and successfully manage, develop, and deliver innovation as a key part of their ongoing service relationship. Real-world experience, guidance, and examples are provided to assist and enable organizations to gain additional value with their service partners through delivery of innovation by design rather than by accident. Although targeted at service relationships between clients and external service providers, the content and recommendations are equally applicable and relevant for enterprises driving innovation internally or as part of a wider ecosystem.

This book is for anyone who has either worked for or been a difficult boss. It will especially benefit those new to management and struggling to figure out how to lead a team without being too controlling. Using the foundational ideas of clear expectations, honest and constructive feedback, and personal accountability, it is possible to manage people's performance without controlling their behaviors. It is a shift in priorities and mindset, but has been proven with such companies like Nike, Microsoft, Caterpillar, Cisco Systems, United Healthcare, and many other Fortune 100 companies.