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Employee Ambassadorship

- Optimizing Customer-Centric Behavior from the Inside-Out and Outside-In

Om Employee Ambassadorship

A number of studies have revealed a correlation between employee attitudes about their companies and the degree of value customers attribute to the company. This phenomenon is called employee ambassadorship. This book investigates this phenomenon and demonstrates how it can be used to add value to the customer experience.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9781631576645
  • Bindende:
  • Paperback
  • Sider:
  • 219
  • Utgitt:
  • 30. mars 2017
  • Dimensjoner:
  • 229x152x12 mm.
Leveringstid: 2-4 uker
Forventet levering: 22. mai 2025

Beskrivelse av Employee Ambassadorship

A number of studies have revealed a correlation between employee attitudes about their companies and the degree of value customers attribute to the company. This phenomenon is called employee ambassadorship. This book investigates this phenomenon and demonstrates how it can be used to add value to the customer experience.

Brukervurderinger av Employee Ambassadorship



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