Fundamentals of Queueing Theory

The definitive guide to queuing theory and it practical applicationsΓÇöfeatures numerous realΓÇôworld examples of scientific, engineering, and business applications
Thoroughly updated and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fifth Edition presents the statistical principles and processes involved in the analysis of the probabilistic nature of queues. Rather than focus narrowly on one or another application area, the authors illustrate the theory in practice across a range of fields, from computer science and various engineering disciplines to business and operations research. Critically, the text also provides a numerical approach to understanding and making estimations with queuing theory and provides comprehensive coverage of both simple and advanced queueing models.
As with all preceding editions, this latest update of the classic text features a unique blend of the theoretical and timely realΓÇôworld applications. The introductory section has been reorganized with expanded coverage of qualitative/nonΓÇômathematical approaches to queueing theory, including a highΓÇôlevel description of queues in everyday life. New sections on nonΓÇôstationary fluid queues, fairness in queueing, and LittleΓÇÖs Law have been added, as has expanded coverage of stochastic processes, including the Poisson process and Markov chains.
Each chapter provides a selfΓÇôcontained presentation of key concepts and formulas, to allow readers to focus independently on topics relevant to their interests A summary table at the end of the book outlines the queues that have been discussed and the types of results that have been obtained for each queue Examples from a range of disciplines highlight practical issues often encountered when applying the theory to realΓÇôworld problems A companion website features QtsPlus, an ExcelΓÇôbased software platform that provides computerΓÇôbased solutions for most queueing models presented in the book. Featuring chapterΓÇôend exercises and problemsΓÇöall of which have been classroomΓÇôtested and refined by the authors in advanced undergraduate and graduateΓÇôlevel coursesΓÇöFundamentals of Queueing Theory, Fifth Edition is an ideal textbook for courses in applied mathematics, queueing theory, probability and statistics, and stochastic processes. This book is also a valuable reference for practitioners in applied mathematics, operations research, engineering, and industrial engineering.