Norges billigste bøker

Improving Service Quality in the Global Economy

- Achieving High Performance in Public and Private Sectors, Second Edition

Om Improving Service Quality in the Global Economy

Presents the theory, application models, and cases of successful customer service QI efforts in both the public and private sectors. This book emphasizes the selection and development of strategies for quality improvement in regulated public non-market-driven services such as education, government, and healthcare.

Vis mer
  • Språk:
  • Engelsk
  • ISBN:
  • 9780849338199
  • Bindende:
  • Hardback
  • Sider:
  • 432
  • Utgitt:
  • 3. august 2005
  • Utgave:
  • 2
  • Dimensjoner:
  • 163x243x26 mm.
  • Vekt:
  • 748 g.
  Gratis frakt
Leveringstid: 2-4 uker
Forventet levering: 9. oktober 2025

Beskrivelse av Improving Service Quality in the Global Economy

Presents the theory, application models, and cases of successful customer service QI efforts in both the public and private sectors. This book emphasizes the selection and development of strategies for quality improvement in regulated public non-market-driven services such as education, government, and healthcare.

Brukervurderinger av Improving Service Quality in the Global Economy



Finn lignende bøker
Boken Improving Service Quality in the Global Economy finnes i følgende kategorier:

Gjør som tusenvis av andre bokelskere

Abonner på vårt nyhetsbrev og få rabatter og inspirasjon til din neste leseopplevelse.