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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

Om Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results

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  • Språk:
  • Engelsk
  • ISBN:
  • 9780071773546
  • Bindende:
  • Hardback
  • Sider:
  • 320
  • Utgitt:
  • 16. juni 2011
  • Dimensjoner:
  • 164x235x29 mm.
  • Vekt:
  • 552 g.
  • BLACK NOVEMBER
  Gratis frakt
Leveringstid: 2-4 uker
Forventet levering: 18. desember 2024

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The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results

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