Utvidet returrett til 31. januar 2025

Service Level Manager

- Careers in IT service management

Om Service Level Manager

The role of service level manager is critical in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9781780172941
  • Bindende:
  • Paperback
  • Sider:
  • 152
  • Utgitt:
  • 31. juli 2017
  • Dimensjoner:
  • 129x198x9 mm.
  • Vekt:
  • 172 g.
  • BLACK NOVEMBER
  På lager
Leveringstid: 4-7 virkedager
Forventet levering: 4. desember 2024

Beskrivelse av Service Level Manager

The role of service level manager is critical in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement.

Brukervurderinger av Service Level Manager



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