Utvidet returrett til 31. januar 2025

Competing in a Service Economy

- How to Create a Competitive Advantage Through Service Development and Innovation

Om Competing in a Service Economy

A University of Michigan Business School Management Series book. Differentiating through service development stands to improve customer satisfaction and financial performance. This book will help executives and managers to think and plan strategically with respect to services, service development and service innovation.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9780470448212
  • Bindende:
  • Paperback
  • Sider:
  • 208
  • Utgitt:
  • 3. september 2008
  • Dimensjoner:
  • 154x229x14 mm.
  • Vekt:
  • 378 g.
  • BLACK NOVEMBER
  Gratis frakt
Leveringstid: 2-4 uker
Forventet levering: 19. desember 2024

Beskrivelse av Competing in a Service Economy

A University of Michigan Business School Management Series book. Differentiating through service development stands to improve customer satisfaction and financial performance. This book will help executives and managers to think and plan strategically with respect to services, service development and service innovation.

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