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Understanding Customers

Om Understanding Customers

Aimed at the Understanding Customers Certificate CIM paper, this book is divided into six parts covering the social sciences, people as individuals, people in groups, people in society and people in organisations. Each chapter consists of: learning objectives and definitions; the theoretical background; exercises; issues to consider; and more.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9780750623223
  • Bindende:
  • Paperback
  • Sider:
  • 320
  • Utgitt:
  • 13 februar 1997
  • Utgave:
  • 2
  • Dimensjoner:
  • 156x234x0 mm.
  • Vekt:
  • 600 g.
  Gratis frakt
Leveringstid: 2-4 uker
Forventet levering: 26 oktober 2024

Beskrivelse av Understanding Customers

Aimed at the Understanding Customers Certificate CIM paper, this book is divided into six parts covering the social sciences, people as individuals, people in groups, people in society and people in organisations. Each chapter consists of: learning objectives and definitions; the theoretical background; exercises; issues to consider; and more.

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